eCMS vs Jobber

RATING:

4.7

(41)

eCMS has 41 reviews and a rating of 4.68 / 5 stars vs Jobber which has 754 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (41)
4.5 (754)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 21, 2023
June 7, 2024
Pros/Cons
  • Pros

  • Having the ability to customize reports and letters, as well as track data and due dates, is so beneficial. The CGC staff is certainly worth commenting on.
  • ECMS is updating the software constantly to provide the customer with the best product. The menu options are very organized, giving you the ability to navigate quickly and efficiently.
  • Cons

  • I dislike the length of time it takes to get to a complete resolution on issues that are found in the software.
  • The system need a custom installation and very difficult to try to understand.
Read all user reviews
  • Pros

  • Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.
  • Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.
  • Cons

  • Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
  • I really don't have any major negative complaints on this program, once I learned the set up and got used to it.
Read all user reviews
Pricing Range
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$
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$
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$
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Product Demo
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Product Screenshot
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2 Recommendations
102 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos