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ServiceTitan

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Ratings & Reviews

Overall Rating

4.33 / 5 (103)

4.61 / 5 (146)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 19, 2020

February 19, 2020

Pros/Cons

  • Pros

  • Easy to navigate and locate information for current and past jobs. The line of communication works well with our field crew

  • The software is easy to learn and use. It easily creates billings and tracks collections. Will also track open work orders.

  • Cons

  • It can be a little repetitive when adding new information but this is because of checks and balances.

  • Until you really understand how to run reports it may seem confusing at first. Once trained on reports and queries it is an easy and useful tool.

  • Pros

  • Love everything about this program. It has everything I need to build a call and send to specific employees. It allows me to help keep track of what I’ve done on each job

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • Cons

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

  • I wish it was more Sales friendly for the salesmen at my company and measuring their numbers. But as the name states, Service Titan is great for that all on the service/install end.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

2 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots