Eos Navigator
Overview
About Eos Navigator
Advisor is a help desk solution designed for midsize and large enterprise businesses. It helps users with issue management, knowledge base maintenance and customer self-service via a public portal or direct feedback surveys. It is available through both cloud-based and on-premise deployment options and features a mobile app for iPhone and iPad devices.
Advisor allows users to track and analyze the technical diagnostic data in real time, which helps users identify and resolve technical issues.
Advisor also allows users to design mobile responsive guides to address common customer queries and service requests. These guides are customizable and allow users to identify causes and reach solutions using an algorithmic approach.
Advisor offers contact center mod...
Eos Navigator Pricing
Starting price:
$1,500.00 one time
Free trial:
Not Available
Free version:
Not Available

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Most Helpful Reviews for Eos Navigator
1 Review
Melissa
Electrical/Electronic Manufacturing, 201-500 employees
Used weekly for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
Great customization tool
Great customization tool.
PROSStep by step navigation through the configuration. The product drawings are very helpful.
CONSThe product drawings to not always show.