Eos Navigator
About Eos Navigator
Advisor is a help desk solution designed for midsize and large enterprise businesses. It helps users with issue management, knowledge base maintenance and customer self-service via a public portal or direct feedback surveys. It is available through both cloud-based and on-premise deployment options and features a mobile app for iPhone and iPad devices.
Advisor allows users to track and analyze the technical diagnostic data in real time, which helps users identify and resolve technical issues.
Advisor also allows users to design mobile responsive guides to address common customer queries and service requests. These guides are customizable and allow users to identify causes and reach solutions using an algorithmic approach.
Advisor offers contact center mod...
Eos Navigator Pricing
Starting price:
$1,500.00 one time
Free trial:
Not Available
Free version:
Not Available

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Showing 1 review
Melissa
Company size: 201-500 employees
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
4
FUNCTIONALITY
4
September 2022
Great customization tool
Great customization tool.
Pros
Step by step navigation through the configuration. The product drawings are very helpful.
Cons
The product drawings to not always show.