Eos Navigator

RATING:

4.00

(1)

About Eos Navigator

Advisor is a help desk solution designed for midsize and large enterprise businesses. It helps users with issue management, knowledge base maintenance and customer self-service via a public portal or direct feedback surveys. It is available through both cloud-based and on-premise deployment options and features a mobile app for iPhone and iPad devices. Advisor allows users to track and analyze the technical diagnostic data in real time, which helps users identify and resolve technical issues. Advisor also allows users to design mobile responsive guides to address common customer queries and service requests. These guides are customizable and allow users to identify causes and reach solutions using an algorithmic approach. Advisor offers contact center mod...

Eos Navigator Pricing

Starting price: 

$1,500.00 one time

Free trial: 

Not Available

Free version: 

Not Available

Customize your display panels, set user-defined views, include a fixed navigation pane, and quickly navigate and edit with toolbars and shortcuts.
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Eos Navigator Reviews

Overall Rating

4.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

0

Value for money

0

Functionality

4

Showing 1 review

Melissa

Company size: 201-500 employees

Industry: Electrical/Electronic Manufacturing

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

4

September 2022

Great customization tool

Great customization tool.

Pros

Step by step navigation through the configuration. The product drawings are very helpful.

Cons

The product drawings to not always show.