JobNimbus Software

4.62 / 5 (430) FrontRunners

Our advisors have recommended this product 133 times in the last 30 days

About JobNimbus

JobNimbus is a CRM and project management solution suitable for home service companies. Manage your contacts, tasks, and projects from start to finish along with detailed reporting capabilities.

With JobNimbus, businesses can manage all their contacts in one central place. Contacts can be imported from multiple sales channels including emails and phone calls. The solution allows project managers to assign tasks to their teams, monitor progress, and send notifications to clients and stakeholders. The document management functionality allows users to store and organize project-related documents and photos. Users can also email documents to their customers and partners and get then approved digitally using e-signature.

JobNimbus allows businesses to cust...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

430 Reviews of JobNimbus

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(299)

299

4 stars

(106)

106

3 stars

(20)

20

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 430 results

July 2019

Stephen Olawale from Sunilar Nig.Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2019

JOB TASK SCHEDULING,CLIENTS MANAGEMENT AND JOB TRACKING MADE EASY

life has being easy, the tension we get from tenant/client, that we should to their respond to their services failures has reduced, and get response from our team quickly.

Pros

My firm have being got a job to manage residential facilities and building services maintenance for clients and developers, we had a lot of job and calls from clients for over a year, with out a software, finally when we got a recommendation, we started with a trial version, the application was easy to learn through the help of videos, and the customer care response,tracking our jobs, technicians and client information and emergency needs on a mobile application software was a break through for my firm.

Cons

Learning how to use the software with just videos was difficult, it would have being easier, if the customers care line can be available to respond at every instant,training the technicians and advising our client to subscribe to this application was not easy, but they now enjoyed its, they get their problems solve on just with the application on their mobile devices.

Response from JobNimbus

Replied July 2019

Thanks, Stephen! We're working on improving our app education and onboarding, so new features should be easier for you to learn and get going. We appreciate your feedback!

November 2019

Ryan from Sharp Construction LLC

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Sharp Construction Thinks JobNimbus is Amazing

We have been bringing on additional salesman and being able to track the leads that we distribute has allowed us to see who is weak and where. We have also used JobNimbus to increase the amount of reviews that are coming in (93 5 Stars and counting). It has allowed us to measure lead success or failure, which has whet the taste buds to have more understanding and to discover deeper ways to measure our success in other ways. It makes you realize what could be if..... When you have questions that a product like JobNimbus answers, it makes you realize that with a little extra effort, you can explode your business. We are thrilled to have found JobNimbus.

Pros

We did not come from another CRM to this platform. This was our first experience and the choice to team up with JobNimbus has been exactly what we were hoping and looking for to help manage and grow our business. The automation features are, by far, what we have enjoyed the most. Adding automation has helped us seal up the cracks that occur when taking a customer thru the construction process. Nimbosa, as we affectionately call it for no apparent reason, has been a major factor in leveling up our company with regards to communication and customer management.

Cons

This requires thought, which, I think, means that we would have to search to find a problem. We are anxiously anticipating the roll out of the tracking and measurement graphs that were dropped at the Orlando convention. So I guess, the fact that those are not fully rolled out yet would be one of the things that could be a negative.

Reasons for Choosing JobNimbus

the product was geared for the type of construction we perform. We are predominately a roofing company and this bad boy, JobNimbus, was a perfect fit.

Response from JobNimbus

Replied December 2019

Thank you so much, Ryan! We're so glad we found you guys, too, and are excited to build more powerful features into your workflow. You guys rock! Affectionately yours, Nimbosa

December 2020

William from Santa Fe Stucco & Roofing

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

December 2020

Good, but not great

Overall this platform did what it said it would and did help us move our business from analog to digital. However, it just wasn’t robust enough for us in the end. We moved to Acculynx.

Pros

Pricing/proposal templates were easy to use and easy to customize. Loved the mobile app, especially a big fan of the called ID feature. Robust, useful sales tracking report system.

Cons

At the end of the day, JobNimbus just didn’t have enough features to justify the continued expense. The other nail in the coffin for us was the lack of useful in a Gratian with our accounting software.

August 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2019

Great concept for construction companies - Massive room for improvement

JobNimbus was built specifically for construction companies and offers an end-to-end solution, from Lead Acquisition to Invoicing. It's extremely difficult to tweak and configure more "generalist" CRM's and Project Management apps to fit the construction industry workflows and specific steps, so there definitely is value in this software. Although it is far from perfect, it offers an almost ready-made solution for construction and roofing companies, allowing for a fairly quick onboarding. The starting idea is great, but it is definitely perfectible. The biggest flaw with JoNimbus is the fact that it has different workflows for Contacts (homeowners and people in general), and for Jobs (actual work being performed). While it sounds great, once you dig a little deeper, you realize that the pre-defined statuses for Contacts and Jobs are the same! This, instead of creating clarity and differentiating both aspects of a job, leads to massive confusions with low-tech employees: if a Sales Rep saves a contract under a Contact instead of a job, the person looking for that contract under Job will not find it unless they look under Contact. It might be hard to understand if you have never used JobNimbus, but the bottom line is it creates (many) mix-ups. Additionally, the mobile apps are so bad our people have stopped using them and are opening the desktop version on their mobile devices. All in all, we are better off with JN than without, but needs a lot of improvement.

Pros

- Designed specifically for Construction and Roofing companies - End-to-end solution, from Lead Acquisition to Invoicing (not advanced financials though, it won't replace your accounting software) - Highly customizable (although not as much as we'd like or need) - reasonably priced when compared to alternatives, no setup fees - Great customer support

Cons

- Confusing workflows (more on that below) - Not the easiest program for people who are not tech-savvy, steep learning curve - TERRIBLE mobile apps (IOS & Android). It's so bad our field guys have resorted to opening the desktop version on their browsers - Custom template building somehow limited: no math formulas allowed, inserting tables and making them fit the page is a pain - The main dashboard and the constant notifications and task reminders are overwhelming instead of being useful

November 2020

Michael from All American Roofing

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2020

Great Product Just Not What We Were Looking For

While I enjoyed this program, we were looking for something more industry-specific and ended up finding another program. I still receive emails from them about adding new integrations and it's awesome to see where they have come since I last used them. That also adds some concerns to the pricing. While we were using them the price was excellent, but they have integrated over a dozen new programs and I'm sure the price has gone up. If not then you can't find a better deal. Overall a great program that is constantly improving. We would go back in a heartbeat if the program we are currently using doesn't work out.

Pros

Really enjoyed using this program. It was extremely simple and easy to use. They are constantly adding new integrations and that is awesome. It was also extremely customizable so you could make it fit your needs.

Cons

There weren't really any cons while we were using it. We stopped using it due to finding something that was made specifically for our industry. The only con was that this is made for a broad category of businesses so if you are looking for something industry-specific, check to see if you can find a program designed for your industry. The mobile application was constantly crashing and basically unusable.