JobNimbus Software

JobNimbus Software

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38

Recommendations

FrontRunners 2022

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About JobNimbus

JobNimbus is a CRM and project management software wrapped up in one application. The platform is an end-to-end solution designed to help contractors (roofing and construction professionals) streamline their communication and better manage their teams. From customer contacts to scheduling, boards to lead acquisition, jobs to payments, JobNimbus is the place to accurately update and track all company information. Give your team better visibility with the Boards feature that provides instant access to job status and the ability to move jobs through your process with a quick drag and drop. The simplicity of tracking Boards enables you to spot bottlenecks easily. Our automations tool lets you set up processes, like sending customer emails or changing job status, to trigg...

JobNimbus Pricing

Our price ranges from $250-$350 per month. This is based on how many users you have in your account and if you're using any extra features we have (psst...texting customers straight from our app 👀). Want to try it out, no credit card required? We have a 14-day free trial ready to go.

Starting price: 

$200.00 per month

Free trial: 

Available

Free version: 

Not Available

Never say, "Oh corn nuts! I lost another bid." Get it done right the first time. Our estimates have built in profit and margin, labor and material. They sync with Quickbooks. Let the CRM do the heavy lifting. Accept payments and offer financing!
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JobNimbus Reviews

Overall Rating

4.62

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 452 reviews

User Profile

Jason

Verified reviewer

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2017

I have been using JobNimbus for a few years and am very happy with the service, price, and features.

Pros

Support, and that they are striving to make the product better. The automation feauture is great, saves a lot of time.

Cons

If you lower your users you have to change the subcription separately. Some learning curve on the system.

Response from JobNimbus

Jason, thank you for taking a few minutes to share your experience. We love that some of our favorite features have been useful, and thank you for noticing our keen interest in improving the experience each day. That is our goal, and in that spirit, if you've run into any roadblocks as far as users or subscription settings, we're standing by to help at support@jobnimbus.com or (855) 964-6287. We'd also love to help troubleshoot custom solutions or training options if that would be useful. Please don't hesitate to reach out to our Training Manager Ronnie Smith at training@jobnimbus.com. Thanks for being part of the family!

Replied March 2018

Angel

Company size: 2-10 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2019

Simple, Affordable and Easy

I don’t feel the need to look for other systems. This one has all I need and I can easily look past some quirks

Pros

Simple to set up Quick Always improving Easy to navigate Easy to teach others

Cons

Need easier integration with Quick Books Sending emails is not user friendly Reports could be easier to set up and use Some naming of sections are not intuitive

Reasons for choosing JobNimbus

Cost

Reasons for switching to JobNimbus

Jobber has too Many restrictions for what I need.

Deborah

Company size: 11-50 employees

Industry: Construction

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

March 2019

Two way sync highly unreliable and many glitches in product they cannot fix

Many glitches but we've contacted them repeatedly and they have never fixed one or been able to give us an explanation. We've had product over 17 months. Their two way sync does not work in many areas and they repeatedly have asked us for print screens of the glitches which we provide but always say "they cannot replicate so they can’t help". If there is a problem the will use these technique over and over for the same glitch until you just are worn out and stop asking. If we make a change to an existing estimate in QB it does not change the estimate in JN so the estimates in JN are never correct and useless for us. Recently, we realized we had sent 3 emails to a customer over the course of a month through JN that they never received and in JN they were marked as "sending" but never go anywhere. We have brought it to their attention and they admitted “there was a problem” that they would look into but we don't expect any results. We made a suggestion online for a simple update to their customer record format (well over a year ago) as we were told by them that our feedback was important. Then I looked at the topic in the community area and over 300 customers had made the same suggestion over years and years and they have yet to do anything to help with the suggestion so obviously they are not responsive to customer input. Last, it is obvious from conversations with tech support over the years that they are low ll in the 17 months we have had their product.

Pros

The boards are visually effective and easy to use

Cons

Two way sync is a nightmare. Many glitches the company cannot/won't fix.

Response from JobNimbus

Thank you for your honest review, Deborah. We're so sorry you've experienced these issues and I hope my response will help clarify the communication you've had with our team. Feedback is #1 in importance for us. JobNimbus itself was built on feedback, it's our life blood. Unfortunately, we can't fix everything in a day, things take time. We are addressing the feedback we get as it comes and in the best order we know how. For example, we just released Time-Based Automations, which was our #1 requested feature, seeing a 98% satisfaction on the feature. Performance improvements is #2 and we're actively updating for that. QuickBooks issues are fixed as soon as we can figure out what is going on, part of that is being able to reproduce the issue, but our support team can't fix them by themselves & our devs are working tirelessly. We appreciate your business and hope you'll continue to put your faith in us to do right by you. Give us a chance and we will make it right.

Replied April 2019

John

Company size: 2-10 employees

Industry: Construction

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2019

Excellent CRM Company and More!!!

Jobnimbus has saved me a lot of time with homeowners when I am needing to sign a homeowner up.

Pros

Jobnimbus makes it extremely easy to add contacts, write estimates and convert them to invoices or work orders and then to email them to you customers.

Cons

I am unable to remove the price totals from the current system which makes the customer see a really large number when you are giving a good, better or best type estimate.

Reasons for choosing JobNimbus

Other roofers told me this one was better even with the flaws it does have.

Reasons for switching to JobNimbus

Started my own company.

Response from JobNimbus

Thanks, John! We're glad JobNimbus is help you out! We have a "Good, Better, Best" system on our radar and want to build it as soon as we can. If you haven't already done so, please vote on this idea at jobnimbus.uservoice.com to help move it forward in our development queue. Thank you!

Replied October 2019

Melinda

Company size: 2-10 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2020

Job Nimbus brings staff together

Solving the issue of who is doing which tasks and when they are completed. Also having the client information readily accessible is great. Love the note section so everyone knows what is going on with a client or a job

Pros

Everyone knows their tasks when they need to. The software is very easy to use. Everything we need is in one place

Cons

I havn't really found anything yet. Some staff say it would be nice to have an estimating part and/or an invoicing part

Reasons for choosing JobNimbus

Buildertrend cost more and was a bit confusing

Response from JobNimbus

Hi Melinda, we are so glad you are finding JobNimbus so helpful. Thank you for your review!

Replied January 2020

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