All Premier Reviews

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Rachel

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2014

Jonas Premier Construction Software

Pros: *Premier is cloud based making it easily accessible on any computer. This eliminates the need to install the program on various office computers. It also eliminates the need for a server in the office to back up the data. *Premier covers all of our accounting and project management needs. As they expand the software (ie. added Project Management), we are using fewer external software product. We are able to do all of our accounting and project management in one package. This has simplified the process of change orders, subcontracts, etc where accounting and project management cross paths. *Premier has a common layout from one screen to the next. This has made it easy to train people on using the software. As a trainee becomes proficient at one aspect of the accounting/project management, I can easily add another screen/task to their duties. *They have recently added a new community website that allows me to submit, and keep track of my cases. I can also submit ideas for future development of the software and review and promote others ideas. *The Premier team is very helpful and quick to respond when I have a question or problem. When I submit a case, they will call me, usually the same day, if they need more information to understand my problem. They check in with me on a regular basis to see if I am need anything. There is a quarterly webinar to keep us up to date on what has been added to the program, what is in the works for the future, and to find out what we consider our main issues with the program. There are monthly "continuing education" webinars on how to use Jonas Premier more efficiently Cons It meets all of our reporting needs, however the reporting still needs some work, but they are working on some new reporting options.

Scott

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

I've already commended Jonas to friends in the industry

Having some experience in the software implementation and client-support roles, competent and timely support is very important and can make or break the adoption of new technologies and processes. On all fronts (the technical, functional and even accounting principles) the support team is delightful to deal with. I get personal attention (that I try not to abuse!) and I never get the run-around. Each inquiry is met with personal interaction and complete ownership to resolution. "'dem Canadians have their ducks in a row!!"

PROS

This is a proper accounting system that encourages the disciplines that promotes scalability, completeness and consistency in operations. An outgrowth of that are the tools and processes that support the financial project management aspects including job cost tracking, reporting and billing. The controls around change orders, other modifications to the original contract, subcontractor compliances and a host of other facilities allow for professional and thorough handling of the real aspects of custom home building and large renovation projects.

CONS

Transaction-level automation... with time as a crucial element in a fast-paced environment, I would like to see feeds from our financial institutions so that manual re-keying is a thing of the past. I hear they are working on this, as I realize it is no small task and is very expensive to implement). In a mobile world, the IOS app should be included and be robust enough to get work done in the field ( I've never used it because we don't have a subscription to it).

Reason for choosing Premier

Power of Toolset, Room to Grow, Industry Accounting & Report Features, General Design, Flow & Flexibility, Solid middle-tier Pricing, Reputation for service and Accessibility & Security.

Reasons for switching to Premier

We require robust cost accounting and customer billings and change order management.

Robert

Construction, 11-50 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed May 2018

Mixed feelings

PROS

Jonas offers a lot for the costs to use this programme, however its low cost compared to other programs does mean that it lacks some of the features of larger companies like Jobpac. Its an affordable alternative to these companies and will do all you need it to for accounts AP and AR.

CONS

Lacks the usability of project management modules, this needs improving to become a better product that project teams can use well.

Judy

Construction, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Love Jonas

My goal with Jonas was to implement a software that would take us into the future and allow some automation. The time savings I have seen has been incredible. It has allowed us to stay steady with the accounting staff we have with little to no overtime! The staff has been great and at times extremely patient with us.

PROS

It is easy to get around the software. It is great to store all documents in one area. The drill down capabilities make it easy to get to documents without having to do dig for paper in a file. The financial reports are amazing. There are so many options it is great. You can make your own, but the canned solutions make month end reporting a snap. There is a job dashboard that will show you everything about a job at a glance. I am in this quite often for varying reason. There is a lot of information in a snapshot. I like that Jonas listens to the users and implements options that make sense. I also have a main go to person for customer service. He is amazing and listens. While he may not always agree, he will point out the reasons my solution will not work. Most of the time, he takes it to the team to further action. They have a great online search area. While there isn't a ton of people contributing, there are a good number that are consistent with good best practice advise (users like me).

CONS

Check writing with lien waivers is a bit cumbersome. I can't wait for lien waiver tracking to be automated. There are so many fields we use, but Jonas doesn't use them in any way. For example: email addresses are just there, it would be nice if you could email people directly using these fields (invoices and pay apps?) Adhoc reporting does need some help. I am used to being able to get to all the fields and I cannot always get to the field I need.

Reason for choosing Premier

The options were exactly what we were looking for. Cloud based, ease of use, customer focused company, one stop for most of our needs.

Reasons for switching to Premier

My goal with Jonas was to implement a software that would take us into the future and allow some automation. The time savings I have seen has been incredible. It has allowed us to stay steady with the accounting staff we have with little to no overtime!

Jessica

Construction, 11-50 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Love it!

The representatives at Jonas are excellent. Very knowledgeable, patient and responsive. We have had a great experience.

PROS

We really love the ability to automate several functions of the project management duties. Before, we were keeping a variety of spreadsheets updated manually to track certain functions, sometimes touching the same information multiple times. Now, we input the data into Premier once, and we're able to report on the financial data, for example, multiple ways with just a few clicks.

CONS

We'd like to see them enhance their accounting system specialties, such as partnering with a payroll processing company and an employee expense tracking solution (such as Concur) to streamline both payroll and tracking of credit card expenses. Having these functions automated as part of the Premier package would really help out!

Reason for choosing Premier

Price and responsiveness to our initial inquiry.

Reasons for switching to Premier

We were looking for a system that could handle both 1) our accounting and 2) our project management operations conclusively and simulatenously.

Scott

Construction, 2-10 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Projects run smoother with Jonas

Our company is small and Jonas Premier enables key players to have more focus on resolving problems in the field while keeping the office organized and current with contracts and bookkeeping thanks to the ease and efficiency of field data input.

PROS

Quickly generating Change Orders, POs for all projects and the ability for the software to handle RFIs, Submittals and Transmittals for US Government projects kept systems organized well. During the original set up, the tutorials and training were very well done.

CONS

Having an option for internal payroll through Jonas would be a helpful option.

Reason for choosing Premier

Everyone promises the world when you're shopping for a new product in construction. Jonas' low-key, informative confidence and on-line video tours were convincing.

Yitz

Construction, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Customer Service

PROS

I like most about Jonas Premier is that they are always developing new improvements and are always working with their clients to make sure they get the most out of the software with fast response to questions and willingness to set up 30+ minute meetings with a specialist to address any concerns at no cost.

CONS

Adding a feature to notify internal mangers of pending approvals would be a great benefit.

Reason for choosing Premier

Cost and they were the most willing to assist with making the software work and did not have a cost for every call to them.

Nick

Construction, 51-200 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Review

excellent.

PROS

Ease of use, drill down capabilities, reports and Dashboard.

CONS

sluggish when dealing with large amounts of data.

Reason for choosing Premier

Better product.

Reasons for switching to Premier

Cloud computing - no longer wanted to host my own accounting system.

Candee

Construction, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Accounting & Project Management in one software is finally here!!

Premier has helped me become more organized and more confident in going as paperless as possible in 2023.

PROS

Lien module, Subcontractor module, Signature module

CONS

Billing for multiple properties under one AR Customer, to show all on one invoice but sub-total for each property then grand total for final invoice. As per some of our clients request.Not be able to run payroll through PremierNot be able to accept credit card payments from clients through Premier.

Reasons for switching to Premier

We made the switch because we wanted Accounting & Project Management in one software.

Imelda

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Transitioning to Jonas Premier

Excellent customer service and very organize in the implementation process. The web training and 1:1 meetings are great tool in learning the software. Once live the team elevate meeting is perfect, continued support for actual data entry and use of the modules accordingly.

PROS

All modules are very user friendly, easy to navigate, the quick search feature works great and customized forms are very handy. Saves a lot of time in uploading data by using the template, history upload and setup. The job dashboard is excellent tool in project management. Timely response from the implementation team is added bonus what makes Premier a very good software , construction or corporate/owner companies.

CONS

Need improvement/enhancement email notification for invoices approval.

Reasons for switching to Premier

Sage 300 can no longer meet the company's need and we need updated cloud base software.

Sommer

Construction, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Jonas will take us to the next level!

We had a lot of redundancy with our current system and Jonas will provide a clean and clear electronic process for us. We wanted to bring as much as possible under one roof, and we wanted a clearer picture of job costing and future projections. We were also tired of relying on excel documents for so much information. Jonas is helping us solve all of these problems, as well as helping to get important info out of people's inboxes and into a system that everyone can access! It will also help us to reduce data entry errors and small mistakes with billing. Thank you Jonas for coming at just the right time in the life of our business. We feel confident that you'll take us to the next level!

PROS

1. Full service software Jonas is a full service software that includes original estimates, subcontract creation, change orders, progress billing, T&M billing, RFIs, data management, and much more. Everything is included under one roof so instead of having to bounce back and forth between multiple programs we can access almost everything we need in one place. 2. 6 weeks of amazing training! The training and implementation aspect of this software was excellent. The team is friendly, professional, helpful, and always willing to answer questions (and I asked a TON of questions) and help us figure out how to make Jonas work for our company. I really appreciated that they helped train us in best practices and showed us ways to improve upon our current processes. We loved having people to hold our hands and guide us through the process. 3. Organization I really love the flow of the software and how well it organizes our jobs in an easy to use system. It's quite robust and takes time to learn, but once we're up and running I know we will be so grateful to be able to perform so many operations with the click of a button. No more hunting down important info in emails, printed documents, or computer files. We'll be able to access so much information in a short amount of time.

CONS

Learning anything new takes time and effort. There was definitely a lot to learn but Jonas emails us all of the training videos so we can access them at any time and there's a ton of support once we Go Live. We're a small team, so it felt like a lot of work, but that's normal with any new software implementation. If you have a small amount of employees, you'll really need to manage your work hours well so you can continue running your business and handle all of the training and implementation. We did it, and you can too!

Rex

Construction, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Overall Good Software

Our invoice approval process as well as our payment approvals have become effectively paperless, which I would say greatly improves productivity. The support team is very responsive and transparent, for which I am very grateful.

PROS

Sorting features and column order customization. Document uploads for invoices and journal entries are also a huge plus. I think the internal approval process is a massive improvement to physical alternatives.

CONS

Frequent errors and calculation inconsistencies (specifically with rounding amounts)

Lori

Construction, 51-200 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Simplified Construction Software for GC's

Our trainer truly took the time to understand our business and individual requirements for each of our PMs & Accountants. We are a very detailed organization, and he was able to ask the right questions and get into the details that matter. Coming from AccuBuild – it was difficult to process CORs and link them to the subcontract. In Premier, everything is so automated!! It provides great visibility in your profitability and makes it easy for project managers & estimators to drill down into information real-time. Having this transparency is important to help us make more informed decisions. Best of all, it’s easy to use – even the PMs & Senior estimators love it and have adopted it. This is one solution that makes it easy to better manage your people and projects.

PROS

Our trainer truly took the time to understand our business and individual requirements for each of our PMs & Accountants. We are a very detailed organization, and he was able to ask the right questions and get into the details that matter. Coming from AccuBuild – it was difficult to process CORs and link them to the subcontract. In Premier, everything is so automated!! It provides great visibility in your profitability and makes it easy for project managers & estimators to drill down into information real-time. Having this transparency is important to help us make more informed decisions. Best of all, it’s easy to use – even the PMs & Senior estimators love it and have adopted it. This is one solution that makes it easy to better manage your people and projects.

CONS

At this moment there isn't any thing we feel is missing from the software.

Earl

Construction, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

A solidly built platform

Overall, we are very happy with the service and support we receive from Jonas. [SENSITIVE CONTENT HIDDEN] has been amazing in helping us out in our times of need and we are forever grateful for him and the entire support team.

PROS

The software is web based which makes set up/maintenance a breeze. It's intuitive and flexible which makes day to day tasks much easier. We reviewed multiple options, but Jonas was the one best suited to our needs.

CONS

Reports. The boxed reports are great, but don't always provide what we need so we build a lot of custom reports with the Excel-Add-In. The issue with that is that not all the fields in the database are available in the data downloads which often results in having to link several sheets in order to get the information we require.

Reason for choosing Premier

From the 3-4 options that we evaluated, Jonas was the option that provided what we needed within our budget. Other packages had a lot of features we didn't need, but there wasn't an option to purchase without them. Jonas also provided assistance with the transition, and continues to support us to this day.

Dani

Construction, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Accounting / Reporting Review

We have really enjoyed starting to work in the Premier software. It has been helpful in realizing lots of efficiencies in reporting WIP and submitting monthly draw requests on time.

PROS

Onboard training was excellent. Support for questions or issues after implementation is excellent. Web-based software so employees and owners can view and add information from where ever they are working. Plus backup is current and ME rollover is smooth and doesn't require lots of processing to accomplish. Lots of reporting options and owners find the information easy to locate and readily available for review as needed. Very intuitive to use once for day to day activities.

CONS

Lien waivers need improvement - difficult to use. Premier is in the process of updating this feature and we are excited for that to be rolled out.

Reason for choosing Premier

Quickbooks was not a robust enough program to track and report on the job progress information that our owners and project managers need.

Reasons for switching to Premier

We wanted a web-based program to allow for owners and employees to review and add information from wherever they were working. Owners wanted a better software for reporting - especially on job performance markers. Premier has made reporting information easy to find and to filter down to specifics.

Nikola

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

Strong Customer Support and Workflow Approval Capabilities

I would recommend this software to other companies in the real estate sector. While the software has some weaknesses, their team is constantly working on adding new features to improve the user experience and efficiency. Also, customer support at Jonas is very strong and their team is usually very responsive and is there to make sure your transition goes successfully.

PROS

The software has very robust workflow routing capabilities and can help companies transition to a paperless workflow approval process. Controls within Jonas are strong and there is a lot of ability to customize what each of the users can and cannot do in the system. The implementation team is very helpful and responsive to questions/concerns. They work hard to address issues encountered and have helped to ensure that the transition process goes smoothly as possible.

CONS

The software is mainly geared to sub-contractors and not real estate developers. As such, Jonas currently lacks some capabilities which cater to developers (e.g. currently the Change Order report only looks at changes from the revenue perspective as opposed to the cost perspective). However, Jonas is working on addressing these issues. Navigation within the system can be improved to increase efficiencies (e.g. being able to select multiple invoices within a batch to approve as opposed to doing one by one if you don't want to approve the whole batch, or not being constantly asked whether you want to save changes while you're still scrolling within the same module). Also, sometimes there are bugs in the system (e.g. not reflecting the changes that were made) but most of these can be resolved quickly by logging in and out of the system.

Micah

Construction, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Jonas Premier consistently exceeds my expectations.

I've used several Job Cost Accounting software packages, from SAGE 100, SAGE 300, and ProContractor. Jonas Premier is by far my preferred package. I'm telling you, their support team and development team is amazing!

PROS

This product is easy to use and there is not a steep learning curve. The development team is AMAZING! They are generally interested in what features could be improved or introduced to make your workflow easier. The fact that the program is 100% Cloud Based makes things so much easier for us. Also, it is very easy to modify reports and forms as much as you want.. You don't have to use some awkward reporting engine, you can use Word and Excel to modify reports and get data in/out of the system with ease.

CONS

I can't think of much - maybe that their office is in Canada and not across the hall or next door???

Ty

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY