Pro DBX is a cloud-based construction software solution that offers features including project management, customer relationship management (CRM), reputation management and surveys.
The solution helps users calculate cost estimations for contracts. It integrates with Google Maps to provide GPS routing and scheduling, and the CRM module enables users to manage contacts, client interactions and deals. Users can also customize email templates, set up marketing email campaigns and send bulk emails. The solution provides mobile apps for iOS and Android.
Pro DBX also includes a price-quoting engine for sales reps. The solution helps users assign work orders and set up assignments for sales teams. Users can track commissions, quantities and expected due dates for each work order.
Pricing is per user per month.
Tyler from Johnson Roofing
Some of the things that I like the most are that it is user friendly, one central location for all the information you need, can be modified to your business specific needs and the customer service is wonderful. I am completely happy and satisfied with DBX and so are all of my company employees.
Zona from VIP Roofing Services, LLC
This is the second CRM system I have used and I have great things to say about using DBX. DBX is extremely comprehensive and continues to make my life easier on a daily basis. I work in the office, but the best thing is that our sales force is easily able to use the system out in the field and produce on-the-spot customer proposals that are immediately available to our customers - this makes obtaining new business much faster and easier for us! There is no question on the ROI value this system can bring to any business. Customer tracking and demographics, correspondence, financials, surveys, invoicing, pretty much everything in a 1-stop-shop. The crew at DBX has continually worked with us in crafting and customizing the program to our specific needs, they are always there when we need them, and one cannot ask for more than that. I highly recommend the DBX program for complete business management. The only thing it doesn't do is buy lunch.
TYLER from MESQUITE TAX LLC
DBX is a powerful tool in my business. I use it for marketing purposes and have seen a great rise in Online business. It is very easy to use and can be taught to all employees. Highly recommend this to any business owner.
Tyler from Johnson Roofing LLC
I can't begin to tell you have often we have been complimented by our customers on the seamlessness of our operation. Everything is in one spot that helps with communication, scheduling, job costing, job management and accounting. Our workers love the amount of information that is at their disposal to do their jobs and the management loves the amount of oversight that is integrated into the day to day operations.
SHIRLEY from WEST SUBURBAN PROP TAX CONS
An excellent experience all around. The DBX Support staff is friendly, talented, and are able to resolve any issues that I have quickly and efficiently. I've had this database about 1.5 years and I am totally happy with it. They were able to design the DBX database to fit all of my needs exactly. I highly recommend DBX to any potential customers who may be thinking about utilizing their services. You will not be disappointed, guranteed!
Caroline from Expert Depos
Everyone at DBX has been loyal, prompt, and competent. I started my company last year and it was an intensely stressful time for me. All my money and time was on the line. The guys at DBX bent over backwards to help me create my database. Their work is ON TIME and it is aesthetically pleasing. I can't say enough good things.
Andrew from DBX
I'll let you know that I am a DBX employee, but I am using the system so feel that I can give a rating from a sales guys experience. I recently came from ArmorActive Inc, which went from salesforce to Microsoft AX over the course of 2 years... The difference from working on those systems to DBX has been night and day in making my life easier. I am really enjoying the system or I would probably not be working here still :). The response time in the system is fast. The layout is simple and allows for the least amount of clicking to get from one task to the other. Everything that has gone into the system is built to minimize clerical work for every department involved in the business. Because of my terrible experience in CRM's, it has given me a passion to helping other businesses streamline their processes.
My experience in CRM/ERP systems are as follows:
Less Annoying CRM