Solar Staff
About Solar Staff
Solar Staff Pricing
Solar Staff uses the pay-as-you-go model. The service commission is 2-3,5% for the task cost. The final commission depends on the turnover of your company.
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Free version:
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Most Helpful Reviews for Solar Staff
1 - 5 of 13 Reviews
Anonymous
51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Your very useful and professional company
It is very easy and friendly
PROSIt is very securefriendly software.Support online
CONSNothing you are very professional and support
Reasons for switching to Solar Staff
You are more professional and easier
Vendor Response
Thank you for the feedback!
Replied July 2023
Daria
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Simplicity, support, expertise
Strong team of Solar staff experts is ready to help, prompt and simplify the process of payments to our contractors, this product has become our convenient tool!
PROSwhat I like the most about the Solar staff product is the simplification of work with contractors, as well as tax support from the Solar staff team
CONSAt this stage of work, we are satisfied with the entire functionality of the solar staff product
Vendor Response
Thank you, Daria! We appreciate your review
Replied September 2023
Ilya
Information Technology and Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed September 2023
luck of trust
strange fee structure
PROS[sensitive content hidden] requested a notarized (!!!) declaration of intent from us to increase use of their services by the end of the year.I sent him email with details, but he said that it not enough. i.e. seems that he doesn't trust me as CFO of the company and whatever i put in writing in the email.since there is no trust from his side, i can't tell that we are eager to trust this company as well...
CONShigh fees, [sensitive content hidden] and his demand to notarize simple documents (declaration of intent) instead of simple confirmation via emails.By the way, who's idea was to demand from clients notarized declaration of intent? see emails from [sensitive content hidden] to all of the clients of Solar. Make sure this person act properly on behalf of the company by demanding notarization / fax / paper copies, personal delivery, pigeon mail etc...
Reason for choosing Solar Staff
trusted in quality services, lower fees, but now not sure that this is the case
Reasons for switching to Solar Staff
trusted, but this trust is now wasted b/c of [sensitive content hidden] unacceptable demands
Vendor Response
Dear Ilya My name is Alex, the Head of PR at Solar Staff. Thank you for sharing your feedback. I personally value it and recognize the importance of addressing concerns head-on. Regarding the notarized declaration, I sincerely apologize. It was our communication fault and an unintended oversight. We do not need such a seal to lower a commission, only the company seal. I've addressed the issue with Denis to ensure it doesn't recur. I suppose you would like to change the manager from our side. If so, please let me know. We want to fully understand your perspective about the fee structure you highlighted. Would you be open to elaborating a bit more on that for us?
Replied September 2023
Elena
E-Learning, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Solar staff for remote contractors mass tasks distribution and payments
processing of payment to remote contractors located in various jurisdictions
PROSuser friendly interface (both for the company and contractors) + good mass data upload solutionquick and high quality supportquick and stable payment processing
CONStasks catalogue is not always convenient to use (duplication of tasks, sometimes excessive attributes)
Reason for choosing Solar Staff
friendly interface
Vendor Response
Thank you for your review, Elena!
Replied May 2023
Ilja
Design, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Amazing service, works like a Swiss watch
Everything is just great, the service works stably and performs its functions. The support service is always in touch and helps to solve any issue. This is an amazing product, thanks a lot to Solar StaffI recommend Solar to all my friends and will always use their products!
CONSI don't find any flaws in this service. Everything is great!
Vendor Response
Thank you for your kind words, Iija!
Replied September 2023