Relaxed and put at ease with their immediate response and friendly approach.

Generally the team I was working with were extremely courteous and professional and I enjoyed working with them in the integration process.

Sometimes we get lost in all the features and the setting fields.

This company is fantastic and a complete joy to work with. Very courteous and fast to correct issues as they arrive.

Ease of use and the support staff that helps in time of need. The Chat Team, Customer Service Team, Technical Team are all top notch.

Brilliant support and will help with any issue all hours, great tutorials.

A impressive level of integration into other platforms and customization.

If a small business I would recommend setting up as simply as possible and add further apptivo apps only as needed. The potential is so great.

This software is a great price with an amazing amount of features. It is completely customize-able for any industry and fairly easy to use.

A great experience with a great customer support, very professional and very helpfull.

I also like that once you understand how Apptivo works in one app, you'll understand how the rest of them operate. Customer support was extremely helpful in growing my knowledge.

I have been happy with Apptivo and think it offers great value for money for a small organisation.

Some features are missing (Round Robin algorithm, duplication filter, etc).

The integration and the flexibility. I am hoping to like the ease of working with it once I actually jump in.

Ease of configuration, Support, Intuitive layout, Customization features, Pricing, and did i say Support is excellent.

Its ease of use and friendly interface, brilliant and adaptable for any scenario.

Can be difficult to navigate if unfamiliar. Can be difficult to customize if unfamiliar.

Cloud-based product is easy to use from anywhere, including mobile device. We required significant system customizations and most were successfully implemented.

Apptivo has been a great solution that has allowed our team to consolidate to a single solution.

All of the apps are separate so it is restricting to use information that needs to be applied across all three.

They worked with us to ensure a great outcome, and as we now expand the suite of options we are using within the Apptivo framework, they're giving us the same level of service.

The only thing bad about the software is that I don't know how to use a CRM well.

It has a simple interface. The support team is excellent and very responsive to client questions.

The technical support is fantastic. Having the chat option is critical and has been very helpful to me on many occasions.

However, I am impressed with the master layout and how I can easily add or remove information fields as a super user.

Has very good customization. Suitable for small business and at the same time it can grow as the business expands.

We are drowning in emails, inefficient at managing projects, and find it difficult to keep updates on what each of us is doing.

Ease of use, many modules all integrating, excellent documentation help and support.

There is a user limitation (max 4) on the RingCentral Meetings portion of the base software that really makes it unusable without upgrading, so that was a bit disappointing to find out.

The software runs flawlessly and I’ve had a great experience in both using it and learning it.

I have been very happy with the service, I love the app version so if I have to step out of the office I can still take calls.

The value of the comprehensive business package for the very affordable price.

I liked the usability with RingCentral. I was able to change the phone number on caller id very simply and it was a great integration with Salesforce.

RingCentral helped us to solve the use of old technology like physical faxes. It offered an affordable options for tele-conferences and it provides multiple options for customer service, when needed.

Overall it was a pleasure to use, and I would highly recommend it to anyone as long as you don't need a phone solution that can Integrate with Pipedrive.

Love the Voicemail to Text function, and how easy it is to return a call. Mobile app is also great.

I like the ring central faxing and desktop application. Super simple to use and user friendly.

I have had a pleasant experience with using this program and I would recommend it to others.

We utilize Salesforce heavily and the ease of use RingCentral provides with SF is wonderful. Highly Recommend the product if you are looking for a new VoIP provider.

It's a solid platform, but the UI needs some work. I believe the platform has excellent potential.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

The customer support is great. They have always been so helpful every time I need help with our set up.

This tool has many great features and functionality, but it is still very simple and relatively intuitive to use.

The only complaint I have is that if you dont start your meeting within 5 minutes of logging into the meeting then the system kicks you out and you gave to call back in and start over.

It's a good experience overall but I wish they'd be more in line with other pricing.

Ring central is a great product, it can make reaching clients and employees possible during any circumstance. Training employees of the system was easy and quick.

Easy to use and customer service is always helpful. Great app for your mobile phone.

Overall, RingCentral is outstanding. The price is affordable and I love the fact that there's no contract.

Easy onboarding, great service, easy to use administrative controls. Best mobile app of any VOIP service.

And...we can send/receive text messages as well which is AWESOME. I have not used the video yet, but will be testing it out next week - my expectation is that the video will be easy to use as well.

These people are the worst. And this is their sales department, the department that is usually the nicest to deal with.

I emailed, went to facebook and used the chatbot to try and cancel and no one executed my cancelation and was charged for the service.

US Dollar

Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financials, human resources and supply chain management.


Apptivo’s customer relationship management (CRM) applications provide modules for contact management, lead management, opportunity management and customer service ticket management. Marketing applications include campaign management, lead segmentation and loyalty management. Businesses can select necessary applications and omit applications they do not need.


Other applications include expense reports, license and insurance tracking, sales planning and territory management, cash management and budgeting. Users can access Google app integrations for Drive, Calendar and Tasks, and mobile apps are also available.


Pricing is per user per month, billed annually.


LongDescription

Support Ticket Management

Forecasting

Internal Chat Integration

Lead Capture

Customizable Reports

Document Storage

Activity Tracking

Sales Pipeline Management

Referral Tracking

Calendar/Reminder System

Lead Distribution

Knowledge Management

Pipeline Management

Communication Management

Customer Database

Calendar Management

Customizable Fields

Automated Routing

Activity Management

Sales Trend Analysis

Data Import/Export

Lead Generation

Email Templates

Self Service Portal

Contact Management

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Territory Management

Multi-Channel Communication

Marketing Automation

Role-Based Permissions

Lead Segmentation

Workflow Management

Email Management

Ticket Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Segmentation

Reminders

Customizable Templates

Calendar Sync

Interaction Tracking

Reporting/Analytics

Contact Database

Lead Qualification

Client Management

Quotes/Estimates

Drag & Drop

Customer History

Pipeline Reports

Third Party Integrations

Task Management

Campaign Management

Sales Forecasting

Search/Filter

For iPad Devices

For Startups

Deal Management

For Insurance Industry

Customer Complaint Tracking

Routing

For Financial Institutions

For Small Businesses

Insurance Management

Starts at just $8 per user/ Billed annually. -  comes with 18 Apps, 
100 Custom Fields Per App
25 Workflows
8 Custom Dashboards
3rd Party Service Integration
24x7 Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Apptivo

In Person

Live Online

Webinars

Documentation

Videos

RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling.


RingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones.


The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs.


RingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help.



Call Transfer

Online Voice Transmission

Two-Way Audio & Video

Access Controls/Permissions

SMS Messaging

Employee Directory

IVR/Voice Recognition

Single Sign On

Voice Mail

Auto-Dialer

Call Recording

Call Logging

Collaboration Tools

On-Demand Recording

Call Center Management

VoIP

File Transfer

Call Routing

Virtual Extensions

Call Queues

Recording

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Voicemail Transcription

Ring Groups

Hotkeys

Virtual Call Center

Call Reporting

Unified Communications

Call Conferencing

Predictive Dialer

Caller ID

Call Screening

Event Triggered Actions

File Sharing

Computer Telephony Integration

Multi-User Collaboration

Fax Management

Telemarketing Management

Chat/Messaging

Multiple Parties

Conferencing

Open Database Design

Monitoring

Scheduled Recording

Video Conferencing

Call Tracking

Purchasing & Receiving

Call Monitoring

Archiving & Retention

Third-Party Integrations

Microsoft Outlook Integration

Callback Scheduling

SIP Trunking

Automated Attendant

For Cloud Phone Systems

RingCentral MVP has three pricing plans:

Core: $20/user/month
Advanced: $25/user/month
Ultra: $35/user/month

Save up to 33% by paying annually

Apptivo vs RingCentral MVP

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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