Organization and flexibility.

Assists on CRM to a great degree and is very user friendly. I like how I can create same rules to apply to majority or minority of options.

That we have to publish for everything just to see if a formula or rule works. That causes time wasted for me on somedays.

it's been a great experience, it needs to open it's platform more, The apps of the day are talking more and more with each other. I would like to see that with experlogix

It's customizable, and you can do a lot with it.

How it can't integrate with other software apps

The overall experience can be best described by being good and bad.

I like that we are able to adjust our prices and margins within the system.

I believe the configuration can be made much easier.

The initial learning curve was fairly steep, but once mastered we were successful in customizing the product to our needs. As advertised it is very flexible and allows multiple ways to meet our needs.

It solved a need in a way that permitted much customization and it integrated with MS 365 which we were already using.

Initially we had to add our own document generation solution. The later addition of Smart Flows solved this issue.

the interface is very simple which makes it easy to use and navigate. The division of product features into Categories, Options, Properties simplify the implementation further. Rules and formulas make it easy to calculate and derive relationships and dependencies on other categories and properties. an amazing tool, simple and effective.

I have faced the problem of circular reference in formulas while migrating from SAP to this tool. Also, multiple IFs which overwrite the value cannot be used, which instead needs to be nested. Also no temporary variable can be used in formulas to store some intermediate result.

pulling tooth and nails to get help with bug fixes. Absolutely obscured you can't call a person at ExperLogix.

Parent, Child, Grandchild configurations

All the bugs and incomplete code writing

Everyone is extremely friendly and professional. At times it has been frustrating getting issues solved with support.

Ease of setting up rules, pricing, options for products.

It would be great if we had a designated support person for issues so that we don't have to retell the backstory of issues before solving an open issue.

Streamlined quote configuration and order entry process. Also using it to figure costs, and margins per order. Reduced mistakes from order entry where a user would select the wrong options for a configuration of our production units.

Ease of setup and configuration, it's not perfect but easiest I've ever used. Rules and formulas are very robust giving you more than one way to solve a problem. User interface is easy to stream line. Integrations with Dynamics 365 are excellent, even with custom fields. Customer service from Experlogix has been top notch.

As with any software there are always little things that can be a hassle. That said they have worked with me whenever possible to try and enhance the software for some of the things we have wanted to do but the software wasn't quite capable out of the box. Those problems have been few though.

Rules and formulas: they are very easy to use

- support (long time for a response) - UI (very limited capabilities to customize) - no API (integration with other systems is critical) - design center is not a SaaS

Having filters programmed for sales reps to get to their desired configuration quickly.

Tricky to program out redundant selection of items.

We signed up with Experlogix since February 2020 for Dynamics Business Central. (Cloud SaaS version). Initially the Experlogix software was buggy and it wasn’t ready for production. We were so frustrated initially that we wanted to get a refund back but we stuck with them. The mapping wasn’t working and dynamic items used for production weren’t created on the fly. Fortunately we stuck with Experlogix and gave them 2-3 months to fix all the issues they had with the software. Once all the issues are fixed and we can create items with variants on the fly, the software is essential to our worlflow. Now sales rep can create dynamic items on the fly, generate production orders dynamically. This reduces errors from our reps and production teams. Everything is so easy once it’s setup properly. Now I have to be honest that there are some bugs here and there and hopefully it can be fixed asap.

The design center is very easy to use. It's very easy to configure products. You can configure anything you want using the design center with minimal knowledge about codings. You need to know how series, models, properties, formula and rules work. Once you get a hang of it, you can build anything through it. This is by far what we like about Experlogix. Can also create production order on the fly which reduces mistake from the production team.

As with any software there are always little things that can be a hassle. That said they have worked with me whenever possible to try and enhance the software for some of the things we have wanted to do but the software wasn't quite capable out of the box. Those problems have been few though. There are still bugs here and there and hopefully Experlogix can fix it. Some bugs have been reported for many months already still pending for update & fix. There are a lot of minor bugs and it takes very long to fix. Experlogix really need to improve on this.

Definitely a stand out is the customer support. I inherited the system from my predecessors with little to no documentation about the system, and through a combination of the customer support and training Experlogix provides, I was able to understand the base mechanics of the system. It also has logic very similar to Excel for building formulas, so if you understand Excel formulas it's easy to pick up.

With the way my company designed their set up, there are a lot of "models" and "series" that got created in order to support the particular set up they wanted. Because of this, any time we need to publish (which is a couple of times a day) it will bring down the system for the front end users for around 10 minutes each time. Overall it's more of a problem with how everything was set up instead of a problem with the software, but it has been a pain point.

Overall it seems to be so customizable that is is very capable to meet diverse customer needs. Because of that, it is easy to end up with a very convoluted or complex instance in Design Center. We have certainly had many performance issues. Some of the error logging/reporting is not quite usable for average modelers.

Complete control over the UI design. The ability to deploy to different environments in a lightweight fashion

Lack of native version control and collaborative features for modelers (at least in older versions).Lack of native quality of life features when writing formulas. Doesn't seem to support existing common scripting languages

I thought it is an easy to use software, intuitive and works well.

I don't actually have any cons at this time.

It is able to accommodate our general needs for quoting but isn't user friendly and has an ugly UI.

The time out issues are bad, the quoting approvals take longer than they should and making changes to quotes are very difficult.

We are able to lock down options that we do not want to offer on our products and also program by customer to insure we always meet their expectations.

Experlogix is very user friendly and Experlogix staff if very helpful. Usually if i make a request for a change it is in the next months build.

Slow, poor integration, support not listening.

Not much, every turn hit barriers, like Lewis and Clark.

Complexity, every little aspect is complicated.

This app had for sure helped me get better organized with work

I have used Experlogix CPQ for about 18 months and I love the simplicity of it. It integrates with my Gmail email and calendar really well but the best feature for me that I haven't been able to find with other Sales software CRM's is the rotten deals feature where you can set for deals to be marked red after a set time. This means I can quickly look at my sales Experlogix CPQ and easily see which deals I need to follow up without having to click in to read the details.

There are also useful reports which could still be improved but to offer handy stats.

Ease of use, conveniently / logically laid out

Clunky, limited functionality, low/no support on older versions

Ease of use, works well with our crm system

Can get expensive and difficult to manage