Fieldd

RATING:

4.8

(30)

About Fieldd

If you have or are starting a business in 2022, most likely your business is designed around convenience. Most likely your business is going to bring your products and services to your customers doorstep. However, straight away you’re faced with a complex problem… should you develop an expensive software solution or, do you use what’s on the shelf and put the extra time and resources into growing your core business idea? Unfortunately, what’s on the shelf won’t give you a competitive advantage against the larger companies that have hand built their own solution. Without a custom solution you simply won’t be efficient enough to survive in the long term. This is where fieldd comes in! Fieldd powers your mobile services that travel to your customer’s home or work, and ...

Fieldd Pricing

Maximum value, simple pricing. Plans as billed monthly. For our pricing plans visit www.fieldd.co/pricing

Starting price: 

$149.00 per month

Free trial: 

Available

Free version: 

Not Available

Advanced Service Areas
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Fieldd Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Fieldd

1 - 5 of 30 Reviews

User Profile

Hursh

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Refer all my clients to Fieldd.

PROS

Running a digital agency that specialises in the services sector, I often get asked by my clients if they would recommend a software to help them run and streamline their operations to increase efficiency and maximise productivity across every aspect of their business. They often have a solution in place but complain about limitations and things that their existing system just does not do. After I recommend them to Fieldd, they often never complain about their software solution holding them back ever again. I find that it is the first solution to actually help contractors and service companies grow rather than just manage some parts of their business. I will continue to recommend Fieldd to clients.

CONS

As it is an ever evolving platform I envision that there will be some changes in the future. This is not a negative as my collaboration with support staff has led to some improvements already.

Vendor Response

Thanks for your review!

Replied December 2020

John

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Love it!

Overall, it's been a great experience and I believe that Fieldd continues to make improvements. This is why I've chosen to continue using their service. It's heading in the right direction! Best app out there...in my opinion!

PROS

We love that our clients have an interactive way of scheduling their appointments. This also makes the entire customer experience so much more professional and reliable.

CONS

The client list isn't easy to edit. Also, I'd like a better option for employees to login. As of now, we have to create multiple accounts for one person if their duties don't include being a field worker.

Reason for choosing Fieldd

Field is better overall. The current features are unmatched (Customer app, worker app, app editing capabilities, quality control, customer interaction, team chat, etc.)

Reasons for switching to Fieldd

Functionality. Having an amazing customer app has taken our company to the next level! Fieldd is awesome!

Vendor Response

Hi Travis, Thank you for your review, we are so glad to have you with us! We wanted to let you know that workers can have permissions for the CRM and Worker App - hop into their profile and assign the permissions you need :D. We appreciate your business!

Replied May 2023

Ronald

Photography, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

A lifesaver for busy photographers

Fieldd has been a game-changer for my photography business. Before, I was juggling multiple platforms for booking, invoicing, and customer communication. It was a nightmare! Fieldd has bundled everything into one neat and user-friendly package. Overall, Fieldd has saved me countless hours and headaches. It's a one-stop shop for managing my bookings, finances, and client communication. Highly recommend to any photographer looking to streamline their workflow!

PROS

my clients can easily book appointments directly through a sleek online portal. phenomenal customer support. one-stop shop for managing my bookings, finances, and client communication. Fieldd has saved me countless hours and headaches.

CONS

The app is somewhat more optimized for iphone instead of android but it has gotten better.

Reason for choosing Fieldd

it's value and services all in one with a great UI

Laurent

Verified reviewer

Facilities Services, 51-200 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed November 2022

a product in developement with no support

poor due to lack of suppory

PROS

user interface is pleasant, overall presentation is above average

CONS

no support or support is extremely slow to respond which makes the onboarding extremely tedious

Vendor Response

Updated response 6 January 2023 We have since done what we can to make getting setup with Zapier an easier experience. Zapier templates to popular apps are now directly shown within users' fieldd accounts. Hi Laurent, We reviewed the emails you sent to our support team. Your issue was setting up Zapier. We understand setting up Zapier can be hard, but Zapier is a different company to fieldd. Even though we are a different company, we offered to set up your Zapier account for you. Your response: "I'm going on holiday". The next email you sent us, asked to cancel your account - "I don't have time to setup and I'm not using fieldd". We offered to assist you once more, then canceled your account as requested. We agree Zapier makes it hard to set up their Zaps. However, after trying to speak with you about this unfair review, you told us "It's not my problem, I do not care". Our team's mission has always been to create the best software with the best service.

Replied January 2023

Sebastian

Automotive, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Transformative Software for Unmatched Efficiency and Growth - FIELD Review

PROS

The aspect of Fieldd that stands out most prominently is its comprehensive client management system. It simplifies booking and follow-up processes, making it incredibly efficient to schedule appointments and manage client relationships. The automation features are particularly impressive, saving me hours each week that I can instead invest in growing my business and improving service quality. The user interface is intuitive, which makes navigation and usage straightforward even for the less tech-savvy members of my team.

CONS

In all honesty, Fieldd has met all my business needs without any notable drawbacks. Its performance and support have been outstanding, and it continues to be an indispensable tool for my business operations. If I had to suggest an area for improvement, it would be merely out of an abundance of thought, perhaps even more customization options, but as it stands, Fieldd fulfills its role perfectly with no cons to mention.

Vendor Response

Hi Sebastian, Thank you for your review. We truly appreciate it.

Replied April 2024