Infor CPQ

RATING:

4.0

(4)
Overview

About Infor CPQ

Infor CPQ software simplifies product configuration and quoting for manufacturers and distributors of complex products. The Infor configure price quote platform shortens sales-cycle time by accurately configuring, pricing, and quoting complex products – while creating a fully integrated system that allows for the submittal of orders into an ERP system, as well as integrating with third-party CRM, CAD, and other systems. It can be deployed both in the cloud and on-premises. Infor CPQ’s unique design capabilities allow users to fully customize the software to fit their product specifications and needs. A customizable user interface lets users control the look and branding of internal and external dealers in their network. Infor has paired CPQ with its proprietary Infor...

Infor CPQ Pricing

Contact Infor for pricing details.

Starting price: 

$25,000.00 

Free trial: 

Not Available

Free version: 

Not Available

Infor CPQ homepage
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Infor CPQ Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

2.5

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for Infor CPQ

4 Reviews

Jeremy

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

Great Functionality, Intuitive Interface

Software had all the functionality I required, but encountered a minor issue when linking with CSI. Interface was easy to use and matrices and rulesets were easy populate.

Vendor Response

We appreciate your feedback and comments. Infor CPQ takes pride in ensuring customers like you receive great experiences and we welcome the opportunity to connect with you to discuss your review further. Please contact us at CXSuite@infor.com.

Replied November 2016

Margaret

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2016

Powerful but not well documented if you are trying to set up on your own.

This software is very robust. It is somewhat difficult to understand and the included help is less than helpful. It's much like learning a new programming language without any instruction so you can spend a great deal of time struggling through the syntax. Previous development/programming experience is definitely required to set this up properly unless you are doing very basic configurations. It does allow you to integrate SQL calls to tables outside of the included table structure which is a great way to pull in the data if it already exists elsewhere. It has a lot of great features however often times the help documentation will simply say "Custom Feature" and give you no clue how to use it! I like to be able to research things myself without having to reach out to customer support frequently and the documentation is so lacking you definitely end up reaching out, also documentation frequently neglects to use the correct syntax, omitting necessary punctuation! Overall I really like the product but would love to see some enhancements to the documentation and also some additional space to add your own documentation in the option list and matrices structure. (Option list Groups could definitely use this!)

Vendor Response

We appreciate your feedback and comments. Infor CPQ takes pride in ensuring customers like you receive great experiences and we welcome the opportunity to connect with you to discuss your review further. Please contact us at CXSuite@infor.com.

Replied November 2016

Gitte

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed March 2023

Leading Tool for Cloud ERP

This tool is useful for price estimations for e-commerce and retail. I was able to help my staff member quickly become an expert in the products my business operates with. The visualization validation helps to identify any issues.

PROS

The best features of this product are that you can quote share, configure products, and pricing rules/adjustments. It also is helpful for capturing orders and CPQ reporting and analytics.

CONS

I found the UI to be clunky and challenging to navigate, the dashboard also lags a bit. It has a learning curve and customer support was lacking so I spent a lot of time trying to understand the platform before I could use it.

Tony

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2016

CPQ Review

Could use more online or local help on functionalities and items. Still an early user but would like to see more "built-in" help.

PROS

Easy to follow programming steps that are nicely structured visually.

CONS

Would like to see some sort of reporting that would show structure of rulesets in a single document.

Vendor Response

We appreciate your feedback and comments. Infor CPQ takes pride in ensuring customers like you receive great experiences and we welcome the opportunity to connect with you to discuss your review further. Please contact us at CXSuite@infor.com.

Replied November 2016