CredentialStream vs symplr Provider

RATING:

4.2

(65)

CredentialStream has 65 reviews and a rating of 4.23 / 5 stars vs symplr Provider which has 115 reviews and a rating of 3.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (65)
3.6 (115)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
May 1, 2024
July 28, 2023
Pros/Cons
  • Pros

  • The ease of working through each tab and entering information. Being able to generate your own reports and how easy that is.
  • I like that the software has built in functionality to run expirables and webcrawl. I like the training resources available to us.
  • Cons

  • I don't like that the company charges for everything separately including revisions of reports, letters that were originally paid for.
  • I don't like that it can't be integrated/mapped to our HRIS nor EHR/CERNER applications. I don't like that the reports are built in Crystal Reports and are hard to use.
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  • Pros

  • Cactus was able to customize the product to suit our needs. Customer support WAS great too.
  • The product is easy to use one you get it. The integration process took one month since their was a lot of intense training to be provided about the system.
  • Cons

  • The mix of the Visual Cactus pieces alongside of the Web Cactus make a lot of the configuration complicated and difficult to troubleshoot. I'm looking forward to the day you have it consolidated.
  • I checked with other users in our Medical Staff Administration department and no one could think of a single complaint.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos