360Learning vs Capsule

RATING:

4.7

(382)

360Learning has 382 reviews and a rating of 4.65 / 5 stars vs Capsule which has 160 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (382)
4.5 (160)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 7, 2024
March 27, 2024
Pros/Cons
  • Pros

  • Follow-up and support of excellent quality. Nothing to say more, if not a big thank you.
  • The way they trained me to use the platform as administrator is just perfect. I will definitely recommend them to any company who wants to invest in e.learning.
  • Cons

  • There are some limitations to what you can do and it is sometimes hard to find assistance for problems.
  • They are a French based company so sometimes the accents can be difficult to understand especially in the tutorial videos.
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  • Pros

  • Basically I LOVE it as it is so easy to use, the drag and drop on the Calendar (for those times when you just can't get it all done on the day) is so very useful.
  • The ability to plan & track activity for contacts is what attracted me to Capsule CRM. The feature to add Tracks to Leads is a winner.
  • Cons

  • We no longer use the sales side - that didn't really work for our company - now just use the contacts, tasks, recording of data.
  • The free version was so restricted, it made it virtually useless.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos