I miss sometime more professional ergonomic design of the interface.

I have been advised that there is a problem with the system and I have mot heard back from you since then.

Having to pay pro for services. They should offer pricing strategies.

It is amazing to have ease of mind, knowing your Airbnb guests will receive reminders, notification, etc. All automated while you are traveling.

Easy to pair and integrate with STR platforms. Nice to have a backup and reminder for reservation inquiries and bookings, along with messages sent through the platforms from travelers.

Very powerful, I like that it integrates will so many different STR platforms. I also like that it can organize the cleaning team.

The integration with AirBNB, VRBO and others make this software a great option. It’s easy to use, straight forward and easy to pickup and learn without lessons.

Features, price point, customer support is great.

So far I find the software pretty easy to use and the customer support is AMAZING. Any questions I have get answered almost immediately and I feel like they listen to the things I want/need.

Stable, easy to use software. Many useful features that expand the possibilities of an airbnb manager.

The ability to manage your properties across multiple channels/platforms is vital. The automated messaging is great, and they are constantly working to improve the product.

Very weak and simplistic software compared to the rest of the current competition.

This is a great help to me as the host of two Airbnb properties. What I especially like is that it's free if you list 4 or less properties.

The automated messaging feature is great - really intuitive to use and customize the messages being sent. Customer service is pretty good, and easy to work with.

The support team are amazing. Every query or bug discovered has been dealt with very promptly, can not fault their support at all, one of the best teams I have had to deal with.

The way that my calendars are synced is awesome. Also automation of messages is a huge plus.

Poor customer service, lack of customization and poor functionality, high price.

The price and calendar synchronisation saves so much time. The Team management feature for cleaners and maintenance is also a great feature.

Overall it has been a great experience because of the Customer support. That has been top notch.

Pricing is very difficult but it seems they are working on pricing feature.

The app is simply amazing. I can communicate with the guest in no time and most of the clients are pretty satisfied by the way we reply to out guest.

Ease of use, accountability, incredible customer service, and reliability.

I worked with the executive to build a custom system and I love it. It’s working out extremely well.

Choosing Shape Software as our CRM company is the worst business decision we have ever made. Absolute nightmare dealing with anyone at Shape Software.

All of us in the company love this CRM. Very helpful and user-friendly.

They frequently release excellent features and have top notch customer service. They built a custom system that fit all of my needs.

I really don't have a lot of bad experience with Shape Software.

I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to  file sharing easily accessible.

The software is user-friendly and very intuitive. I love how it organizes my leads and data quickly, and the marketing tools and integrations make life so much easier.

The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use.

Shape Software is intuitive, organized, customizable, and great for any sized company.

Shape software is easy to use, intuitive, and just the perfect software.

It's super intuitive and easy to understand. As a UX designer myself, their UX is really good.

I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.

I have had an amazing experience with the software and team behind this all.

I haven't really found anything I don't like about this program.

Overall, I am excited to continue using Shape. I believe it will streamline communications and records.

This a must in our business,  I couldn’t conduct business without the CRM, they have amazing support and training material.

Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.

Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records.

Fast response, easy to use website, very easy to request a demo.

Shape is an amazing clear cut, efficient, streamlined software that allows you to customize the portal to.

I haven't used very many softwares before Shape Software, but it is definitely more intuitive than the other ones, which was my biggest grievance when I discovered it.

This is the best CRM a mortgage company can use. And competitively priced too.

I like the way they organize their graphs. They make it super easy to understand trends.

I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software.

US Dollar

iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, & Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue. 



LongDescription

Real Time Analytics

Owner Statements

Employee Management

Dynamic Pricing

Payment Processing

Multi-Channel Management

Price/Margin Management

Data Synchronization

Order Management

Reservations Management

Credit Card Processing

Invoice Management

Guest Communications

For Vacation Rentals

Customer Database

Calendar Management

WordPress Integration

Room Booking

Guest Experience Management

Housekeeping Management

Template Management

Data Import/Export

Email Templates

Contact Management

Booking Management

Lead Management

Real Time Data

Performance Metrics

Channel Analytics

Channel Management

Vendor Management

Partner Management

Real Time Notifications

Real Time Updates

Website Integration

Alerts/Notifications

Online Booking

Reporting & Statistics

Availability Management

Work Order Management

Customizable Templates

Website Management

Discount Management

Ratings/Reviews

Commission Management

Inventory Control

Third Party Integrations

Task Management

User Management

Reviews Management

Multi-Location

Multi-Property

Billing & Invoicing

GDS/OTA Integration

Rate Management

Single Property

Maintenance Management

Revenue Management

Reporting/Analytics

Front Desk Management

LITE: from $14 per property per month
FLEX: $1 per booked night
PRO: from $18 per property per month
ENTERPRISE: For organizations with over 30 properties we provide customizable pricing and extended customer support

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

iGMS

In Person

Live Online

Webinars

Documentation

Videos

Shape's cloud-based solution offers tools designed to manage online marketing and promotions, capture leads from online sources, organize sales pipelines, connect with customers and automate everyday tasks. Shape is suitable for businesses in industries such as legal, real estate, mortgage, insurance, education, hvac and construction.


Shape's collaboration tools facilitate project information sharing within and across departments and user roles. It includes a centralized repository to store prospects, accounts, contacts, documents, photos, billing and transactions and e-signature agreements in one place.


Shape’s customizable dashboard enables users to keep track of department-specific performance indicators and explore business-relevant trends. Additional features include call scripting, drip campaign automation, task scheduling, reporting and integration with Outlook and Gmail.


Shape is available on a per user per month subscription with no annual contracts and offers customer support via an online knowledge base, phone and email.



iGMS vs Shape

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