Customizable for my environment, implementation support was very responsive and helpful. Integration with AD and Zendesk is great.

Love the scanning capability using a smart phone and the app. Filtering assets makes for quick and nice reports for inventory management.

The program is very customizable once you learn how to utilize the system to its fullest capacity, and the support site is a very useful tool with clear step by step instructions when help is needed.

The only negative is that the administrative options are not the easiest to navigate until you have experience using the system.

The lack of offline usability. We have some areas that do not have cell/wi-fi signal and it would be beneficial to add an offline component that can sync later when a connection is made.

After searching for a while for asset management software we were happy that we found this. Now we are better organized than before.

Asset Panda is very useful for tracking asset movement and changes along with depreciation tracking. I would like to see some procurement integration.

There is nothing that we have found negative about the software.

AssetPanda saved me and my team time and money from looking at other asset management software as well as creating our own software internally.

Therefore, what I dislike a little is more of an industry trend.

Pretty good user interface and simple to use application. Interesting feature is the mobile application.

It can be difficult to use system functions. You have to pull field records to correct a mistake you made.

I love this software as it helps me (IT Specialist) keep track of my department's technology equipment, where they are located, the check-in and out system, and the ease of use of the report system.

I like the ease of use and modular design of this product. It seems like a quality solution for inventory and asset management at a much lower cost than other solutions we reviewed.

I also like the ease of adding new assets and the ability to edit records from my phone if necessary.

Customer Service and those we worked with during initial implementation were very friendly and professional. Having the app is useful as well.

Tracks all our IT Assets with ease. The mobility options have been a lifesaver and has saved us countless hours tracking and entering new assets.

It's cheaper than most asset tracking software. Luckily it can be intertwined with other software to help make it bigger and better.

Asset Panda is my go to for IT asset tracking. The ease of use, along with native integrations, makes it simple to keep everything up to date.

This has to be one of the best asset management applications I have used.

We were losing track of some of our tools etc.

I love the way anyone can pick this up and use it. Great value for the cost.

User experience was terrible. We spent two months getting it set up and then abandoned it as it would require hiring a dedicated person to maintain the system.

My experience is great other than the MDM integration working. Asset panda is definitely a good bang for the buck.

Intuitive asset management taking care of all the factors. Responsive and excellent customer care.

Overall had a great experience with Asset Panda, it did they job and was easy to use.

How everything was so customizable and easy to use. The layout of the software is amazing and very easy to understand.

Entering in Assets and tracking their book value is very easy with Asset Panda. In addition, we've started using barcodes with Asset Panda and it's helped us keep better track of our assets.

Customer service was excellent in helping us out in setting up our account and what we wanted to accomplish.

The flexibility and options available to build your own unique product has been great. The staff and support is always amazing.

Asset Panda's customer support is amazing were very helpful up until the end of our term with Asset Panda.

The best thing for us about Asset Panda is the ability to add/move/track assets with a phone app.

The ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does.

The implementation process was very helpful. The staff was great at helping us to understand their software and answered all our questions.

It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.

NICE offers the ability to integrate most communication channels in to a single agent interface.

When there is an outage it can be very difficult as the whole system typically fails at the same time. This has been very rare fortunately.

Ability to eliminate up to 10 other contact center platforms when fully leveraged reducing cost to manage by up to 50.

Nothing at this time that I dislike about this software.

Absolute worst implementation I have experienced. Ineffective account management.

The most important thing that I like about this software is that it is tracking everything you do.

This one is sleek looking, easy to use and the call/time tracking features are very useful. Probably the best software I've used for a helpdesk yet.

The software delivers on the promises. Easy to use, priced right and user friendly.

Also difficult to receive support...everything has to go through me (the admin) and it's been very disruptive to my day to day.

NiC tends to run into an error when agent is on high avail then a call suddenly comes in, it gives an agent leg error. There are times that customer could not hear agent on the other line yet or vv.

Support of NICE is amazing and agents would need a very minimal to no training. The screen is slick and intuitive and hardly see any crashes.

Sometimes the information is a little difficult to locate. Customer service is hit or miss depending on the situation you are calling about.

There is no backup or failsafe when there is an outage. There are days that go by where people have continual issues logging in and clearing cache and cookies SHOULD fix, but does not.

I like the flexibility to work from anywhere that there is a computer and an internet connection. I am glad that I do not have to have specific hardware.

Overall this has been a pretty good software upgrade since it integrates with all the other NICE products and the support is amazing.

The technical support is awful. You have to submit examples every day because the examples expire.

The software is so easy to integrate and can withstand many employees. It helps manage the teams effectively.

Overall, the experience has been great. Especially on the analytics part, it helps me with identifying key areas I should be concentrating on so my team can be effective in their role.

Rejection of calls - it sometimes refuses your calls if your system doesn't pick up quick enough.

I use NICE in contact to receive calls from our client. I can say that the software is reliable and very easy to use.

Overall NICE inContact is a very user friendly software and I recommend it for any call centers.

We like incontact but we are a smaller company and everything cost money and I don't know if we are getting everything out of what we are currently paying.

I most enjoy the ability to utilize the platform how you best see fit. It's very easy to customize to your specific preference and that helps a lot with being organized.

US Dollar

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time.


Asset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should be required) before sending.


Asset Panda helps users in auditing, facilities management, equipment support ticketing, compliance and purchase order management. Other features include asset photo tagging, replication configuration and Gantt charts. Support is available via chat, email and phone. Pricing is either per asset or per user.



LongDescription

Support Ticket Management

Product Identification

Purchase Order Management

Barcoding/RFID

User Management

Barcode/Ticket Scanning

Multi-Channel Management

SKU/UPC Codes

Asset Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Equipment Management

IT Asset Management

Digital Signature

Contract/License Management

Task Scheduling

Ad hoc Reporting

Disposal Management

Policy Management

Electronic Signature

Order Management

Reservations Management

Invoice Management

Procurement Management

Scheduled/Automated Reports

Job Management

Calendar Management

Customizable Fields

Barcode Printing

Reorder Management

Assignment Management

Barcode Recognition

Calibration Scheduling

Warehouse Management

Scheduling

Data Import/Export

Inventory Optimization

Multi-Location

Facility Management

Audit Trail

Asset Library

Technician Management

Multi-Currency

Mobile Access

Cost Tracking

Fixed Asset Management

Dashboard Creation

Inventory Tracking

Depreciation Management

Compliance Management

Historical Reporting

Issue Management

Maintenance Management

Software License Management

Role-Based Permissions

Preventive Maintenance

Serial Number Tracking

Forms Management

Service History

Workflow Management

Instrument Management

Asset Tracking

Customization

Parts Management

Alerts/Notifications

Equipment Maintenance

Label Templates

Certificate/Label Printing

Work Order Management

Customizable Templates

Audit Management

Asset Lifecycle Management

Compliance Tracking

Inventory Control

Reporting/Analytics

Equipment Tracking

Supplier Management

Customizable Forms

Requisition Management

Warranty Tracking

Order Tracking

IT Asset Tracking

Order Processing

Tagging

Purchasing & Receiving

Audit Planning

Third-Party Integrations

Location Tracking

Maintenance Scheduling

Document Management

Kitting

Inventory Management

Check-in/Check-out

Search/Filter

Calibration Management

Asset Planning

Web browser (OS agnostic)

Asset Panda is a yearly subscription based system priced on the number of assets that will be tracked and managed.  Accounts tracking 500 or more assets receive unlimited users, world-class support, unlocked configuration tools, and access to a wide variety of standard integrations.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Asset Panda

Live Online

Webinars

Documentation

Videos

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone empowers brands to achieve these objectives on one interaction-centric platform with rich CX capabilities and an AI purpose-built for CX to deliver truly remarkable customer experiences.

NICE CXone is a cloud platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and continuous improvement. 

With NICE CXone, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media—and deliver AI-driven experiences with Enlighten, proprietary AI developed specifically to optimize CX.

CXone is a highly composable and customizable platform with industry-leading CRM integrations, over 400 RESTful APIs, robust SDKs, a development center, DEVone partner program, and the CXexchange marketplace.

As a carrier, NICE offers native telephony services and is the only CCaaS provider to offer a MOS guarantee.

Asset Panda vs NICE CXone

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons