Asset Panda vs ConnectWise Automate

RATING:

4.6

(1379)

Asset Panda has 1379 reviews and a rating of 4.63 / 5 stars vs ConnectWise Automate which has 127 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (1379)
4.1 (127)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 22, 2024
April 25, 2024
Pros/Cons
  • Pros

  • Customizable for my environment, implementation support was very responsive and helpful. Integration with AD and Zendesk is great.
  • Love the scanning capability using a smart phone and the app. Filtering assets makes for quick and nice reports for inventory management.
  • Cons

  • The only negative is that the administrative options are not the easiest to navigate until you have experience using the system.
  • The lack of offline usability. We have some areas that do not have cell/wi-fi signal and it would be beneficial to add an offline component that can sync later when a connection is made.
Read all user reviews
  • Pros

  • Automate is feature rich and great for managing our clients desktops and servers. We love the ability to do patch management with this tool.
  • The remote program is really good. Very simple and quick when a caller has called in.
  • Cons

  • Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.
  • Again, I suspect due to the years of bringing the tools together, Automate seemed to somewhat stall/lag on added features for awhile.
Read all user reviews
Pricing Range
$
$
$
$
$
N/A
Product Demo
N/A
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos