Brightpearl

Zoho Desk

Add to compare

Ratings & Reviews

Overall Rating

4.35 / 5 (120)

4.50 / 5 (1,598)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

July 2, 2019

February 16, 2020

Pros/Cons

  • Pros

  • They have a live tech department that can answer questions on the spot, by far their best feature. The price is reasonable. Accounting features didn't work for us, but should for most.

  • Multichannel!!!! BP's full Multichannel support is amazing, and it makes using eBay and Amazon super easy

  • Cons

  • Not cheap. but good value to money compared to other solutions. Can be tricky to set up but the team provide full support.

  • The warehousing side is still a little under developed but this is being worked on No real sell through reporting or reports to help you forecast.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots