This may not be Contact Monkey's fault and may be limited to the ISP information they receive. Nonetheless it is a problem.

What i like most about this software is how user friendly it is as well as the customer support, always there when you need them.

Does not work, messes with outlook, needs constant restarting. Stores no data, been in contact with support for a month  and no fix has been made.

Contact Monkey did exactly what I needed it to do and was easy to learn and use, this software is popular with all of my friends and acquaintances who handle mailing lists, tracking, and more.

Great visibility into sent emails and further actions,  handy dashboards with simple and clear statistics. Very helpful when working with prospects to trigger a call and another action.

We needed a mail merge and email tracking (opens, links clicked etc) that is fully integrated with Office365. This product works great.

Super easy to install, get up and running and productive. If you need an email tracking system for Office365 this is a great solution.

The icons are in the right places and I can navigate the add on with ease. I use it everyday and hope that  the updates continue to evolve as Salesforce does.

When I emailed them to say I was irritated by this and that they should send reminders/invoices I received a response saying they had cancelled my subscription and refunded me in full.

I have been using it for 7 + years. It is amazing and fun at the same time.

I appreciate the service I have received with this company. I had done quite a bit of online research and found ContactMonkey to be highly regarded for product quality as well as service.

Can provide immediate feedback on email messages sent. Easy integration with Outlook.

Good at keeping track of emails and see what efforts are working with prospects. I like that I can see what they open and how often.

Only complaint I have is how it tracks opens when sending a single email to multiple contacts.

For my use, it's been the best investment we can think of. Being able to see when people are reviewing your emails is key to determining whether your message is getting across.

Get stuck in between so have to restart outlook many times.

Does exactly what we need it to at a good price.

I've started and stopped Contact Monkey twice now. The software is great, big help from customer support when needed, and it gave me great insight into my sales prospecting.

I love that you can integrate with SalesForce and outlook or even perform gmail merge emails.

The reports are crisp clean and easy to understand. Support and the videos were very good especially for a very low price.

Contact Monkey has gorgeous, built-in HTML templates and its insight into email activity is amazing.

It gives great visibility and has allowed me to connect with many more prospects than I otherwise could have. Great software, and for a great price.

I like the analytics - being able to search by subject and time frame is a nice feature that helps in following up on sales campaigns.

I like that I can see who has opened my emails and when and who has not. I also like to see what my best performing subjects of all time are.

I like that you can track emails and see the stats on a weekly daily basis. It is easy to use and our whole team likes it.

Ease of use, ease of implementation, easily able to export data for analysis.

Ease of use in tracking emails. The ability to view the percentage of opens over a certain period of time.

Overall simplicity is great and when I do a large emailing, I like that it generates a % of how many were opened and I can track who actually looked at my email.

First off, I love how simple this is to use. Then it's great with how useful this is. I use it constantly after sending proposals to prospects.

I don't have to go into a separate program to send emails, I can send them directly from my Outlook application in a matter of minutes. Great solution and incredible customer support.

When it stopped working, customer service is no where to be found after paying for an annual subscription.

I love the ability to create different templates for various types of communications. The ability to customize and include branding for a uniform and official look is great.

Contactmoney provides useful information relating to my business that makes my life easier. I'm not sales oriented but I enjoy having access to the data relating to access.

Very poor customer service and a glitchy product - but great when it works.

Great product, great support, well worth the money.

Love the way it integrates with Outlook. Has sidebar notifications that show sent emails, none of my other trials showed this.

Tracking my opens and clicks is the most obvious feature that I like. It is very user friendly also.

Pretty great, they always get back to you at a reasonable time, polite and the product is overall really great to use.

They go above and beyond to meet our expectations. They are very responsive and offer great problem solving solutions.

We're able to identify where we win and lose prospects. Our sales team is better able to evaluate their activities and clearly determine what is and isn't bringing us business, time management is key.

I can't say enough good things about the quality of the organization's customer support. They are simply the best of the best.

Integration with our existing business processes was easy and the ability to add unlimited custom fields was  a big plus for us.

Helps us keep track of all of our contacts, companies, leads, and opportunities. I record my emails in it and our sales people are able to use it on mobile when they are out on the road.

For a smaller company on a budget, it is a good value.

Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support.

We can no longer upload data into the system, I do believe that option was disabled by the larger corporation we represent, and not a factor of SalesNOW, that has limited its effectiveness.

The system is very versatile and allows us to be creative with our solutions.

It doesn't integrate with our Health Information System, although they've tried very hard to get that done.

One of the shining lights in the murky CRM industry. Cons: This must be a trick question.

I like the ease of use and the app. I am very happy with the customer support.

What I liked best about this product is ease of use and easy to customize. Reporting is easy and intuitive.

The software is easy to navigate and use both for our sales team and managers. We love the ability to customize as needed as well.

CRM that does what we need to have done. Gives us a great look at our agency.

SalesNOW is easy to use, fully automates my business and has made my business process very efficient and effective.

Every item we had an issue with was resolved and quickly. Extremely happy with the software.

I like that it has all the features you need to track and keep a tab on your business, while having the ability to personalize key features. The customer support from day 1 is the best, hands down.

Overall a very positive experience. Very good and accessible tech support.

I can't look up a contact by email address. I don't like new windows opening all the time.

We work with many vendors and no one exceeds the customer service level of the folks at SalesNOW.

The only problem we had was getting people use to using this.

Our integration/set up was smooth, fast and worry-free, thanks in large part to our SalesNow Account Manager, who was knowledgeable, professional and very responsive.

The support is outstanding at SalesNOW. The application is also very easy to you and not cumbersome like many of the apps out there.

We have had excellent Customer Service and I am very impressed with the system and the support we receive. I can give this an excellent rating and that is very rare.

I really like SalesNOW - they are super attentive and it's great for someone who is lookign for a CRM at a great price.

Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING.

Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

The upfront Qualifying and Profiling of your needs is critical in providing the right solution for your biz. The ability to customize fields and create your specific template is awesome.

Cost/Benefit is very good. The staff at SalesNOW is very responsive and eager to help.

I loved the ability to attach bids and other documents to each contact.

Canadian Dollar

ContactMonkey is a user-friendly internal email software designed for seamless communication within businesses of all sizes. Ideal for internal communications specialists, department leaders, and managers, it allows users to create and deliver effective employee messages directly from Outlook and Gmail without the risk of being marked as spam.

The software ensures that important updates, announcements, and newsletters reach dispersed teams without going unnoticed. Its drag-and-drop email builder simplifies the process, making it accessible for everyone, regardless of coding or design skills.

ContactMonkey not only saves time in content creation but also provides valuable employee insights through an analytics dashboard. This data helps refine internal communication strategies and optimize messages based on employee behavior and preferences.

Key features include team collaboration, audience segmentation, simplified list management, click maps, two-way feedback loops (eNPS, surveys, emoji reactions, and polls), employee SMS, event management, and more. Together, these tools foster a positive company culture, driving employee engagement and retention, and creating a centralized hub for all internal communications.

LongDescription

Meeting Management

Collaboration Tools

Contact Management

Content Management

Lead Management

For Sales Teams/Organizations

Employee Directory

Communication Management

Reporting/Analytics

Feedback Management

Transcripts/Chat History

File Sharing

Real-Time Chat

Team and Salesforce pricing available. Annual pricing available.

51-200

201-500

501-1000

1000+

ContactMonkey

In Person

Live Online

Webinars

US Dollar

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment.


SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphical representations of sales forecasts, funnels, and activity reports. The solution offers a mobile application for Android, iPhone, iPad, and Blackberry devices.


SalesNOW is available on a monthly subscription basis that includes support via phone, email and through product tutorials and manuals.



Forecasting

Internal Chat Integration

Product Catalog

Mobile Alerts

Lead Capture

Document Storage

Proposal Generation

Activity Tracking

Customer Service Analytics

Referral Tracking

Contract/License Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

Call Management

Sales Trend Analysis

Customer Support

Self Service Portal

Opportunity Management

Email Marketing

Real Time Data

Performance Metrics

Territory Management

Channel Management

Marketing Automation

Social Media Integration

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Website Integration

Field Sales Management

Reporting & Statistics

Knowledge Base Management

Segmentation

Interaction Tracking

Commission Management

Lead Qualification

Quotes/Estimates

Pipeline Reports

Task Management

Campaign Management

Sales Forecasting

Prospecting Tools

Search/Filter

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.

ContactMonkey vs SalesNOW

User Ratings & Reviews

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Product Demo & Screenshots

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