SalesNOW software


SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment.

SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphical representations of sales forecasts, funnels, and activity reports. The solution offers a mobile application for Android, iPhone, iPad, and Blackberry devices.

SalesNOW is available on a monthly subscription basis that includes support via phone, email and through product tutorials and manuals.

Supported Operating System(s):
Windows 7 , Mac OS , Web browser (OS agnostic) , Windows 8

43 Reviews of SalesNOW

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  • Timothy from Monarch Steel

    Number of employees: 201-500 employees

    August 2018

    We need Sales...NOW!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great company...great people...great product...great potential.

    Pros

    There are three primary reasons to consider SalesNOW as your CRM...

    1) The upfront Qualifying and Profiling of your needs is critical in providing the right solution for your biz
    2) The ability to customize fields and create your specific template is awesome
    3) The people at SalesNOW actually care about helping you create a viable solution to your needs

    Our company really is a customer...and we are very satisfied with the product and the experience.

    Cons

    I would like to create forms and templates...but we are on a budget.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mallory from Brandon Miller Group

    Number of employees: 2-10 employees

    August 2018

    SalesNOW Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I really like SalesNOW - they are super attentive and it's great for someone who is lookign for a CRM at a great price.

    Pros

    I really like how customizable the software is and how available the support team is. Also, the price is great!

    Cons

    The software has its limits and is a little clunky to use. Also, every time you want to make a change after the initial setup, the customization fees can be steep.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dudley from GENESIS MOBILE X-RAY, LLC

    Number of employees: 11-50 employees

    August 2018

    Highest Quality CRM on the market

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SalesNow keeps me in communication with my Sales Team! I have used other CRMS but nothing works Like SalesNow! Look me up on LinkedIn I will tell you how they have customized it for our needs!

    Pros

    Me and my team use the mobile app daily! It works great and SalesNow customized it specifically for our needs! It keeps me up to date in real time with my Sales Team!

    Cons

    No cons here! If I had some cons they fixed them in the first few days!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ben from IFCO

    Number of employees: 51-200 employees

    August 2018

    IFCO - review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mark Durst and his team are very attentive to our needs. They go above and beyond to meet our expectations. They are very responsive and offer great problem solving solutions.

    Pros

    The system is very versatile and allows us to be creative with our solutions.

    Cons

    At times the program can be slow to load.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chris from TWGW Inc. Wilson's NAPA Auto Parts

    Number of employees: 201-500 employees

    August 2018

    SalesNOW Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We work with many vendors and no one exceeds the customer service level of the folks at SalesNOW.

    Pros

    Cost/Benefit is very good
    The staff at SalesNOW is very responsive and eager to help

    Cons

    It is generic so some things do not relate directly to our business model

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nicole from Black Press Media

    Number of employees: 1,001-5,000 employees

    August 2018

    Review

    Ease-of-use
    Functionality
    Quality
    Support

    Pretty great, they always get back to you at a reasonable time, polite and the product is overall really great to use.

    Pros

    I like the layout on both the app and computer, easy to use and maintain

    Cons

    Email integration is not part of salesnow

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • George from Eaheart industrial Service

    Number of employees: 51-200 employees

    August 2018

    Great Support and Responsive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have better visibility of what is happening in the market in our territory and industry. We are handling more sales contacts with the same people. No way would we ever go back to living without it.

    Pros

    We were looking for our first CRM, and searched the internet for a cheap and flexible product. What we found was competitive priced. In no way did they come in a cheap, they provided value that went well above what we spend every month. They also customized design, settings and manufacturer interface for us. The support and response has been fantastic for over 2 years.

    Cons

    Our own learning curve and implementation. We had to overcome the resistance of our sales team. Once it really got going it has taken off very well. Mostly it took showing them that we would not back down, and that we were going to stand behind our decision and use more of the software, not less.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sarah from Hotel Resources

    July 2018

    Great product! Very affordable and versatile for our sales needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We switched to SalesNow from a much pricier product and couldn't be happier. Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING! Our Account Manager, Caleb, continues to go above and beyond! I have recommended SalesNow to many of our clients and wouldn't hesitate to recommend to anyone needing a highly customizable, versatile, affordable sales solution.

    Cons

    There are very few cons. Anything challenging we've encountered, we've been able to find a solution or workaround, thanks to our account manager and the development team.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dave from Vericooler Packaging

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    May 2018

    Sales Automation that actually helps Sales instead of Sales Reporting

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you don't have your own IT staff, and you want to sales automation, you won't go wrong with SalesNOW

    Pros

    Very Fast Implementation, Tools focused on what a sales guy needs, GREAT customer support!, GREAT value for the money

    Cons

    Light in the report area, but if you can do excel, the export functions will allow you to fill this gap easily. Also, I would like a little more sophistication in the sales funnel graphics, but hey, I'm spending 1/10 what the extremely lovely people at Salesforce would have scammed from me.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Danielle from CTI TOWERS

    Specialty: Real Estate

    Number of employees: 11-50 employees

    February 2018

    beginning stages

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product has been user friendly. All of our information is still being imported but the SalesNOW team has been extremely helpful

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 201-500 employees

    November 2017

    Exactly what we needed, precisely when we needed it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The team at SalesNOW has gone above and beyond to understand our process and structure, and to create a product that is highly functional, scrupulously efficient, and fully comprehensive of our unique needs. Our team cannot say enough about the customer support and the individualized attention we have received, in addition to software that fulfills our requirements to the letter without any of the 'bloat.' We would recommend this software to everyone, from large corporations to small businesses.

    Cons

    The user interface is somewhat less intuitive than it could be for a standard user, as are the search and advanced search features, but they remain highly functional.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kasie from Next Energy Solution

    Number of employees: 2-10 employees

    November 2017

    Salesnow support is always very helpful. They are patient and kind while helping solve the problem.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The support that is available if we need it is a great benefit.

    Pros

    The best thing is having all our contacts in one place. It's also nice that there is an advanced search feature so we can filter certain lists and export it to Excel if we need to.

    Cons

    The email integration needs some work. It seems there are a lot of extra steps to save emails to the CRM.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Gerry from L&L Insulations

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    September 2017

    Very functional user friendly CRM.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, economical with great mobile capabilities particularly mapping and voice dictation features.

    Cons

    Not as flexible with report customization as we'd hoped, although built in reports are very good.

    This review was submitted organically. No incentive was offered
    Review Source
  • Monica from Tealwood Senior Living

    Number of employees: 1,001-5,000 employees

    July 2017

    SalesNOW is a wonderful addition to our sales initiative! Expertise, training, and flexibility!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are better able to evaluate our business not only from lead generation, but also how inquiries flow through the pipeline. We're able to identify where we win and lose prospects. Our sales team is better able to evaluate their activities and clearly determine what is and isn't bringing us business, time management is key. The mobile feature is paramount!

    Pros

    I like that it has all the features you need to track and keep a tab on your business, while having the ability to personalize key features. The customer support from day 1 is the best, hands down. They really become an apart of your team. Couple that with the very affordable cost, and you have an excellent sales and marketing solution.

    Cons

    It doesn't integrate with our Health Information System, although they've tried very hard to get that done.

    Review Source: Capterra
  • Chantel from Greener Images

    July 2017

    Every aspect of the experience has been wonderful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to navigate and easy to use in our day to day operations. We can track the progress of our projects with the click of a button.

    Review Source: Capterra
  • Mark from Original Okinawan Karate of Holt

    Number of employees: 2-10 employees

    July 2017

    They go the extra mile to make SalesNOW work for "your" business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Organizing prospect from inquiry to sign on.

    Pros

    For both the software AND the company, it's their willingness to help tailor what they have to your business. On the beginning set up stage, they were extremely helpful and patient in making their program be the right fit for our business. And it absolutely is.

    Cons

    It's not really a con. The only thing that would make it better for my business would be the integration of customizable templates, on an individual client basis. I use another program for that, but would much prefer to use SalesNOW for all my prospect scheduling and communication.

    Review Source: Capterra
  • Diane from Celatini Enterprises, Inc

    July 2017

    This CRM is a home run!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We literally had this product up and running and UTILIZED in days!

    Pros

    As an outside consultant, I was able to be objective with this process and the evaluation of software.

    This product is very flexible and easy to use for all levels of technical abilities. Dashboards provide visibility to executives and the sales team can easily enter data on the road. Their customer service team provides innovative solutions that improved communication and insights. I would recommend SalesNow again and again.

    Review Source: Capterra
  • Desirae from ClientsFirst Consulting

    Specialty: Agriculture

    Number of employees: 2-10 employees

    April 2017

    SalesNOW

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall bang for buck is good, especially if you have a team of salespeople that are not overly tech savvy.

    Pros

    What I liked best about this product is ease of use and easy to customize. Reporting is easy and intuitive.

    Cons

    What I liked least about this product is that it doesn't seem to work well on iOS. You are unable to lookup contacts by email address and instead of opening up pages in a new tab, it opens them up in a new window.

  • Kris from World Mission

    Number of employees: 51-200 employees

    February 2017

    SalesNOW Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I can't say enough about how good our experience has been with them. After talking with numerous other sales programs, they were the organization that 'got' what it was we are doing as a nonprofit religious organization and were able and oh-so willing to do some customization for us - all a a fraction of the cost of the other sales programs! We've now used them for 9 months and couldn't be happier. Their sales folks have become friends and have our organization's mission at heart.

    Pros

    The company's non pushy sales reps, the way they understood our mission, they way they tried to contain the cost for us, the quick response time of the reps when we do have a question.

    Review Source: Capterra
  • Sara from Plastic Industries, Inc.

    Number of employees: 201-500 employees

    February 2017

    SalesNOW and Its staff get a true 5 Star Rating

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was new to SalesNOW and my first task at the company was to import all the Microsoft Excel sheets into SalesNOW; which included trade show leads, sales target and pipeline lists, along with our customer lists. Our company¿s goal was to automate and gain the ability to track leads, capture pertinent customers & prospect data along with ease of reporting. I found SalesNOW very user friendly and easy to learn. The staff is ALWAYS available for a quick call or GoToMeeting to discuss questions, set up options, customization and reporting. We are able to quickly customize the product to meet the needs of our company. We were able to quickly have the sales team up and running with SalesNOW. SalesNOW and MD make me look like a Rock Star to my boss! I would highly recommend this CRM.

    Pros

    Ease of Use
    Easy Customization
    Support staff is always available

    Cons

    Haven't found anything yet

    Review Source: Capterra

    Response: Interchange Solutions, Interchange Solutions Inc.

    February 2017

    Plastic Industries is a well run organization under the leadership of Gary Perry who put Sara in charge of the CRM administration. Sara is a SalesNOW Rockstar and has used SalesNOW to help Plastic Industries expand their business and provide top notch service to their customers.

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