I was able to solve all of my challenges with SalesNOW either directly, or through "work arounds" that our Account Manager [SENSITIVE CONTENT HIDDEN] could come up with. Every time I thought I had a challenge we could not overcome, [SENSITIVE CONTENT HIDDEN] always had an answer. Customer Support is KEY when choosing a CRM, and we made the right choice going with SalesNOW as [SENSITIVE CONTENT HIDDEN] proved time and time again by setting up meetings and responding promptly to all inquiries. A proper Account Manager can not be understated. Having been pitched numerous software, I could always quickly delineate which reps would not be good at following up on concerns, and in this case, we certainly made the right choice.

Integration with our existing business processes was easy and the ability to add unlimited custom fields was a big plus for us. It included many of the things other CRMs did not including audit trail, ability to limit certain users to see specific information, and allowed us to reach a certain level of details other CRMs simply could not provide. Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

It's hard to find things I did not like. Maybe that the software does not integrate via Zapier (yet) for other more advanced third party software integrations (as of the time I am writing this review).

The product and people at SalesNOW has been great to deal with. Any issues that I have are taken care of quickly and they are always super responsive. I am able to keep track of my (6) sales representatives spread out across a (6) state territory very easily all from my computer by checking in on business development deals that they are pursuing. For the price of competitor products, you can't beat what you get from SalesNOW!

The software is easily customizable depending on what you need as a company. When I first signed up, the people at Sales Now were able to get what I wanted in the program and they were able to input data that I already had from previous CRM program that I was using. The mobile application is something that for me, takes the software to another level, as I am able input information immediately or pull it up from the road when visiting contractors.

There is honestly nothing that I can say negatively about the software. It was a little bit of a learning curve from some of the older representatives that I manage, but overall the program doens't have any real cons in my opinion.

The support staff at Sales Now is by far the best I deal with. The Durst team is very helpful. The best way to describe them: Fast, responsive and helpful!!!!! We deal with hundreds of vendors and no one compares in the support department

Ease of use and speed of generating reports

could be more custom tailored to our business

Nothing but praise for SalesNow working out-side the box to customize their stander CRM plat-form to meet the needs of my customers and products or services sold.

While SalesNow has a rich CRM feature set, what makes SalesNow stand out among their competition is the support staff with superior knowledge, friendly demeanor , and in-person support.

Nothing that has hurt my business when using SalesNow but I'd like to be able to store a customer's contact photo as part of my contact's record field.

Max Boost Wireless & my former company Next-Gen have been using SalesNow for over 12/14 plus years with much ease & overall success. I have and do recommend this application to any Size business owner looking to tracking their Projects and Sales opportunities $$ Darin Schnelle Max Boost Wireless Founder

The SalesNow application I feel is the most affordable, least complicated, Sales user friendly, management application on the Market.

All features are handled and available with the SalesNow application that our team requires !