SalesNOW Software

SalesNOW Software

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12

Recommendations

FrontRunners 2020

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About SalesNOW

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment. SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphical representations o...

SalesNOW Pricing

$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.

Starting price: 

$19.95 

Free trial: 

Available

Free version: 

Not Available

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SalesNOW User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 82 reviews

User Profile

Sarah

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2018

Great product! Very affordable and versatile for our sales needs

Pros

We switched to SalesNow from a much pricier product and couldn't be happier. Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING! Our Account Manager, Caleb, continues to go above and beyond! I have recommended SalesNow to many of our clients and wouldn't hesitate to recommend to anyone needing a highly customizable, versatile, affordable sales solution.

Cons

There are very few cons. Anything challenging we've encountered, we've been able to find a solution or workaround, thanks to our account manager and the development team.

Jason

Company size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

SalesNOW has been an excellant product for our company.

Our experience with SalesNOW has been fantastic - from the migration, through continued support, and very quick response times, to new projects.

Pros

The software is easy to understand and use, even for those who are not so technically savy.

Cons

That our salesmen don't use it to it's fullest capability.

Reasons for choosing SalesNOW

Not as complex to set up and use, better, more personalized support. Recommendation from collegue.

Reasons for switching to SalesNOW

We wanted a more useful cloud-based solution with current support.

TONY

Company size: 11-50 employees

Industry: Machinery

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

August 2018

Good value, necessary features, no frills

Overall a very positive experience. Very good and accessible tech support. Good price point. Has all the features I "need" (would like to be able to scan business cards with OCR directly into database).

Pros

The lower cost as compared to other options. The minimalist design - I use a fairly high percentage of the available features, whereas other products I looked at, I would have utilized a very small percentage of the available features (and consequently would have paid for a lot of features I would never use).

Cons

It is quite slow at times, especially when sorting / filtering / searching. Lack of ability to scan business cards. Clunky navigation at times. For example, when entering a new company and then adding a contact, once saved, it goes back to my main screen of alphabetically listed companies. Then I have to find the company again, open it, and add another contact.

Brett

Company size: 2-10 employees

Industry: Newspapers

Time used: Less than 6 months

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Searching for the Right CRM

With this CRM I am able to forecast sales and manage the client list more efficiently instead of using the previous applications I have used in the past. The cost is definitely a plus for what you receive. This is a first-class product for a fraction of the cost.

Pros

The customer support I received when implementing my current process to adapt to the CRM was effortless and had no issues.

Cons

The only I find right now is when I am selecting a business category and I want to back. It brings me back to my original page of the companies and not on the specific business category page. Other than that this is a great product for what I need it to do.

Switched From

HubSpot CRM

Reasons for switching to SalesNOW

I did not like the functionality of the product. If I can't use it what's the sense of using it.

Rusty

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2021

Great Product that provides fantastic value!

Easy. From the demo to setup and customization, this product was was easy to learn, setup, and use. Great customer support and training made the setup and learning process quick and easy.

Pros

Web-based CRM and access to all project information, documents, and notes.

Cons

Clunky dashboard for project management without some additional customization.

Reasons for choosing SalesNOW

I tested 6 CRMs and went with SalesNOW due to it being the best value for a small organization. I like the ease of access and software integration options.

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