SalesNOW

RATING:

4.6

(83)

About SalesNOW

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment. SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphical representations o...

SalesNOW Pricing

$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.

Starting price: 

$19.95 

Free trial: 

Available

Free version: 

Not Available

SalesNOW mobile View

SalesNOW Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for SalesNOW

1 - 5 of 83 Reviews

Tim

Renewables & Environment, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Unbeatable Value and Best Customer Support

I was able to solve all of my challenges with SalesNOW either directly, or through "work arounds" that our Account Manager [SENSITIVE CONTENT HIDDEN] could come up with. Every time I thought I had a challenge we could not overcome, [SENSITIVE CONTENT HIDDEN] always had an answer. Customer Support is KEY when choosing a CRM, and we made the right choice going with SalesNOW as [SENSITIVE CONTENT HIDDEN] proved time and time again by setting up meetings and responding promptly to all inquiries. A proper Account Manager can not be understated. Having been pitched numerous software, I could always quickly delineate which reps would not be good at following up on concerns, and in this case, we certainly made the right choice.

PROS

Integration with our existing business processes was easy and the ability to add unlimited custom fields was a big plus for us. It included many of the things other CRMs did not including audit trail, ability to limit certain users to see specific information, and allowed us to reach a certain level of details other CRMs simply could not provide. Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

CONS

It's hard to find things I did not like. Maybe that the software does not integrate via Zapier (yet) for other more advanced third party software integrations (as of the time I am writing this review).

Reason for choosing SalesNOW

Every CRM we investigated (we investigated them ALL!) had some type of problem, challenge, or single reason we chose not to move forward with it. SalesNOW offered us the best value, best of every option, and terrific support to help get up and running as fast as possible. We appreciated the "team approach" to getting things done and the ease of it's use but most importantly - it allowed for an attention to detail other products could not provide mixed with automatic sales functions that were valuable to us.

Reasons for switching to SalesNOW

It was too costly and Copper limited our number of custom fields (which, in reality should be free because they are just custom fields that any user can add). If you're a small business, being forced to pay more for custom fields brings the deal to No Go Territory.

Marshall

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Great product and service for my business

The product and people at SalesNOW has been great to deal with. Any issues that I have are taken care of quickly and they are always super responsive. I am able to keep track of my (6) sales representatives spread out across a (6) state territory very easily all from my computer by checking in on business development deals that they are pursuing. For the price of competitor products, you can't beat what you get from SalesNOW!

PROS

The software is easily customizable depending on what you need as a company. When I first signed up, the people at Sales Now were able to get what I wanted in the program and they were able to input data that I already had from previous CRM program that I was using. The mobile application is something that for me, takes the software to another level, as I am able input information immediately or pull it up from the road when visiting contractors.

CONS

There is honestly nothing that I can say negatively about the software. It was a little bit of a learning curve from some of the older representatives that I manage, but overall the program doens't have any real cons in my opinion.

Chris

Automotive, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2016

Superior Support

The support staff at Sales Now is by far the best I deal with. The Durst team is very helpful. The best way to describe them: Fast, responsive and helpful!!!!! We deal with hundreds of vendors and no one compares in the support department

PROS

Ease of use and speed of generating reports

CONS

could be more custom tailored to our business

Vendor Response

Thank you Chris for your review. We continue to add new functionality to better service TWGW. Thank you for continuing to recommend ways to improve the SalesNOW experience for your business.

Replied October 2016

Roland

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support

Nothing but praise for SalesNow working out-side the box to customize their stander CRM plat-form to meet the needs of my customers and products or services sold.

PROS

While SalesNow has a rich CRM feature set, what makes SalesNow stand out among their competition is the support staff with superior knowledge, friendly demeanor , and in-person support.

CONS

Nothing that has hurt my business when using SalesNow but I'd like to be able to store a customer's contact photo as part of my contact's record field.

Reasons for switching to SalesNOW

Cost and in-person support

Darin

Telecommunications, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Max Boost Wireless relying on SalesNow daily

Max Boost Wireless & my former company Next-Gen have been using SalesNow for over 12/14 plus years with much ease & overall success. I have and do recommend this application to any Size business owner looking to tracking their Projects and Sales opportunities $$ Darin Schnelle Max Boost Wireless Founder

PROS

The SalesNow application I feel is the most affordable, least complicated, Sales user friendly, management application on the Market.

CONS

All features are handled and available with the SalesNow application that our team requires !