Copper

Issuetrak

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Ratings & Reviews

Overall Rating

4.36 / 5 (398)

4.54 / 5 (152)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 30, 2020

November 27, 2019

Pros/Cons

  • Pros

  • It's very easy to use, loads quickly and I love that the mobile version allows me to do everything I need to do even when I'm away from my desktop.

  • Very intuitive, Great Integration with Google! Makes life easier and keeps track of contact!

  • Cons

  • some of the reporting is limited, or not as easy to generate out of the box. Work with account manager is helpful here.

  • There are always little things here and there that I'd like to tweak, but overall I am very happy with the system.

  • Pros

  • It's super easy to use and extremely functional. Whenever we need assistance with something, the support team is super helpful and fast.

  • The software is fairly easy to use, and customer support is happy to help if something is unclear. The setup is very straightforward.

  • Cons

  • have been using this for a while haven't had a any flaws yet but at times it slows. Aside that this is a fanastic support system and will recommend to any one to try it.

  • We have had some problems since the upgrade to version 10. However their tech support have been helpful getting the issues resolved.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots