Dialpad vs Webex

RATING:

4.3

(521)

Dialpad has 521 reviews and a rating of 4.25 / 5 stars vs Webex which has 6913 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (521)
4.4 (6913)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 20, 2024
March 21, 2024
Pros/Cons
  • Pros

  • Established a business phone #, a conference call # and voicemail in a matter of minutes. I love that you can text from the web app.
  • Affordable price for small businesses with great user interface. Apps are available for all platforms.
  • Cons

  • They want you to pay a ridiculous amount in fees that no other virtual phone company charges. There's no separate contact list for the account.
  • I have experienced times where there is no alert that I have a missed call or voicemail unless I check the app itself.
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  • Pros

  • I like the ease of viewing or participating in a webinar with numerous other people. Service is always good, easy to interact with others, etc.
  • This is a very good software for meetings and it is secure and fast comparing to Zoom and Teams. Their customer support are really great too.
  • Cons

  • If the connection is bad, then you will get crackling videos and audios. That is very challenging when you are on the road.
  • The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos