This software has made me very proactive and my customers love my response times. They do not have to wait for me to come onsite.

The system was improved where when a customer connects with different browsers, it's very easy for them to start the application. We use it for demo's and support.

It is only for Windows-based machines, and there is no iOS or Android Expert client, which would let me administer my clients from my smartphone or tablet.

There is a lag when connecting, can take a few moments. Takes a few steps to let in the tech.

This is helpful for setting up and troubleshooting issues on end points. And it is much cheaper price than competitors.

Ease of use for our company and our customers.

I don't like how expensive this program is. It should be cheaper to help fix problems and error on my computer.

The software is easy to use and website integration for customer use.

Easy to use, inexpensive, very reliable, supports multiple remote sessions at once.

My experience is good because the application works fine.

Easy to guide a customer to to a remote session. Nice features in order to assist the slient.

I love being able to easily and quickly log into other computers. I also love unattended access, so my clients don't always have to go to the website and give me a number to connect.

Fixme.it is quick and easy for both me and my clients.

Install is easy and it is safe. I support a lot of the medical community and it being HIPAA compliant is a big plus.

Gets blocked by a couple of either products/firewalls and have been unable to get installed at clients as a result.

I liked this tool, easy to handle, convenient as it is recommended by the IT service personal.

It is easy to use, the file transfer feature is the best I have experienced. It has unattended access, its easy for the clients to connect to without issues.

Overall, I have had a very good experience with Fixme.it, it works great and does everything I need it to do on PC's.

I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic.

They have excellent customer service. I like the email integration with Outlook.

We are very excited and pleased with our decision to move to LeadMaster and look forward to a long term successful relationship.

The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.

This is a great software for small and medium industries for the data management and get great results from it.

I was in search of an online CRM that was easy to use, affordable, and provided great reporting tools.

It the crm that include marketing automation and help desk  not only tha but also it is easy and fast crm. It organizes leads and sources and feed them in callers in priotized order.

It wasn't designed for telephone sales and was hard to build accurate statistical reports.

If your data is a mess, they can only do so much to organize it for you.

Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.

Leadmaster has allowed us to easily integrate the data from admissions to our institutional management system with great ease.

LeadMaster offers a comprehensive CRM at a great price.

One difficulty is to remember that when updating the specific fields, many times the update has to occur in two locations.

Once we diligently utilized the software, we were able to create reports that showed the effectiveness of our salespeople in each step of the sales process.

Great software for first time users. You may purchase leads from different vendors as well.

It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.

Priority lists were a little complicated and difficult to set up. Support team is difficult to get in touch with after launch.

When I discovered LeadMaster, not only could I customize the interface for each client, it had excellent reporting and the pricing was amazingly affordable.

I like the affordability and reliability. I also like the performance and technology.

Making sure no lead was missed and was always allocated to someone for follow up, whether from e-marketing, filling in a form on a website or even a lead from a trade show.

I do not have seen any weakness in this crm because it has  marketing automation and has case management.

US Dollar

FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprietors to global corporations across multiple sectors and industries.


FixMe.IT features include multi-session handling, two-way desktop sharing, unattended access, multi-window control, video-session recording, whiteboard tools and more.


FixMe.IT assists in sharing clipboard data such as text, images and other files from one computer to another. Users can also drag and drop files from remote desktop computers or between client machines.


Users can view and control multiple monitors connected to a remote computer. If a computer malfunctions, users can restart it remotely without terminating the current session.


The solution also assists in recording active sessions for evaluation and training purposes. FixMe.IT is compliant with HIPAA and PCI regulations.



LongDescription

Whiteboard

Customizable Reports

Access Controls/Permissions

Session Recording

File Transfer

Screen Sharing

Unattended Access

Compliance Management

Two-Factor Authentication

File Sharing

Activity Dashboard

Reporting & Statistics

Real-Time Chat

Chat/Messaging

Customizable Branding

Reporting/Analytics

Monitoring

Troubleshooting

Remote Access/Control

Summary Reports

Multiple Monitor Access

Drag & Drop

Live Chat

SSL Security

Secure Login

Screen Recording

Collaboration Tools

Real-Time Notifications

The unlimited subscription license offers complete freedom over the term of your purchase.
Monthly plan: $30/seat/month
Annual plan: $300/seat/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

FixMe.IT

Live Online

Documentation

Videos

LeadMaster is a SaaS-based all-in-one lead management solution that offers capabilities to capture, track and follow up with leads. The solution comprises of integrated modules for sales force automation, customer relationship management, marketing automation, business analytics and more. Available on a monthly subscription basis, the solution is used across a wide range of large and midsize industry verticals including advertising, banking, real estate, retail and more.


LeadMaster offers multiple features integrated into one full package. Email marketing, lead nurturing, marketing analytics, a virtual call center and workflow automation are just a few of the features offered. The intuitive CRM system offers real-time lead capture, lead distribution, nurturing, tracking and customer reporting. Leads can be qualified and converted from almost any source - webinar, call center, landing page, sales lead suppliers and more. LeadMaster also integrates with a variety of useful tools, like Outlook, Google Calendar and click-to-dial VOIP. Field names, dashboard charts, forms and various other functions can be tailored according to business' unique needs.


The monthly subscription covers installation, upgrades, maintenance, and software licensing. LeadMaster also offers personal guidance from their LeadMaster Partners.



Forecasting

Internal Chat Integration

Lead Capture

Proposal Generation

Activity Tracking

Drip Campaigns

Sales Pipeline Management

Referral Tracking

Contract/License Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Customer Database

Call Management

Customizable Fields

Assignment Management

Sales Trend Analysis

Email Templates

Contact Management

Opportunity Management

Lead Management

Email Marketing

Sales Reports

Real Time Data

Performance Metrics

Territory Management

Marketing Automation

Lead Segmentation

Forms Management

Workflow Management

Email Management

Source Tracking

Customization

Segmentation

Data Visualization

Calendar Sync

Lead Nurturing

Interaction Tracking

Commission Management

Prioritization

Lead Qualification

Customizable Forms

Client Management

Quotes/Estimates

Third-Party Integrations

Campaign Management

Sales Forecasting

Prospecting Tools

Search/Filter

For Insurance Industry

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Free 30 day trial.
CRM-Xpress - $0 for up to 1,000 contacts
Lead-Xpress $10/mo
CRM-Xpress $15/mo for more than 1,000 contacts
LeadMaster Professional $50/mo

FixMe.IT vs LeadMaster

User Ratings & Reviews

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