LeadMaster Software


LeadMaster is a SaaS-based all-in-one lead management solution that offers capabilities to capture, track and follow up with leads. The solution comprises of integrated modules for sales force automation, customer relationship management, marketing automation, business analytics and more. Available on a monthly subscription basis, the solution is used across a wide range of large and midsize industry verticals including advertising, banking, real estate, retail and more.

LeadMaster offers multiple features integrated into one full package. Email marketing, lead nurturing, marketing analytics, a virtual call center and workflow automation are just a few of the features offered. The intuitive CRM system offers real-time lead capture, lead distribution, nurturing, tracking and customer reporting. Leads can be qualified and converted from almost any source - webinar, call center, landing page, sales lead suppliers and more. LeadMaster also integrates with a variety of useful tools, like Outlook, Google Calendar and click-to-dial VOIP. Field names, dashboard charts, forms and various other functions can be tailored according to business' unique needs.

The monthly subscription covers installation, upgrades, maintenance, and software licensing. LeadMaster also offers personal guidance from their LeadMaster Partners.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000

31 Reviews of LeadMaster

Showing 1 - 20 of 31

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  • Siddesh from Marimba Auto

    Specialty: Engineering

    Number of employees: 51-200 employees

    June 2018

    Great Marketing reports

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    This is a great software for small and medium industries for the data management and get great results from it.

    Cons

    Even though it is flexible and has benefits, it also has few updating errors and sometimes the software get slow.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Brittany from Institution

    Specialty: Education

    Number of employees: 51-200 employees

    February 2018

    Flexible

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Leadmaster is flexible you can customize the platform with your preferences. It is easy to use and learn by utilizing the cloud based solutions.

    Cons

    Does not help with managing records need to purchase another software if you are looking for that attribute. It does not track students designed for enrolling.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jamie from Advanced Pain Care

    Specialty: Healthcare / Medicine

    Number of employees: 201-500 employees

    October 2017

    Leadmaster has been a huge asset to our marketing department.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This CRM has helped streamline our marketing efforts and provide more accountability to my team.

    Pros

    Their customer service is the best I've ever had. I have only ever dealt with one person, she has been beyond wonderful with me and my team. I'm not tech savvy at all; I tell him what I need and she finds a way to get it done. I also have a wide age range of reps and they all find the app very easy to use. I looked at several CRM's and for the price, Leadmaster was the perfect fit for us.

    Cons

    The layout of some of the reports could be better. The app is a tad "clunky" and we did have one glitch on the app that took weeks to fix.

    This review was submitted organically. No incentive was offered
    Review Source
  • Carl from Alliance

    Specialty: Insurance

    Number of employees: 11-50 employees

    October 2017

    Great Product for the price!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Emailing and prospect tracking are the best features. It has a tone of features that I am yet to understand.

    Cons

    The program is not as easy to navigate as others, but well worth the price!I would recommend it to others.

    This review was submitted organically. No incentive was offered
    Review Source
  • Kelly from Crenshaw Consulting Group, LLC

    Specialty: Engineering

    Number of employees: 11-50 employees

    September 2017

    We really only use LeadMaster as a contact data base.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was sold on this product by the sales rep. He has always been very helpful. The program has many features we do not utilize, and while the salesman understood that, the customer service department performing set up did not.

    Pros

    The search feature. The ability to send mass emails and the feedback, i.e., did not open, asked to be taken off list, etc.

    Cons

    I have not found the tutorials to be very helpful. I would prefer written instructions - I can skip the parts I don't need, easier to go over something I didn't understand, available to review while performing the steps.

    There is rarely a tutorial I need available, or if it is available, I'm not sure where to find it. FAQs would also be very helpful.

    This review was submitted organically. No incentive was offered
    Review Source
  • Mary from Coventry Creations

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    September 2017

    This is my first time choosing a CRM database

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User friendly data entry processes. Once we have settled into using this product it has been very helpful with monitoring our customer calls.

    Cons

    Not enough time was spent on matching our needs to the systems capabilities. Not enough time was spent researching what our needs were or would hope to be in the future. Part of the challenge was my naivete about CRM databases.

    This review was submitted organically. No incentive was offered
    Review Source
  • Desirae from ClientsFirst Consulting

    Specialty: Agriculture

    Number of employees: 2-10 employees

    April 2017

    LeadMaster

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As is the case with most CRMs, the more organized your company's data and processes are, the faster you can get your system up and running and focus on user adoption and training. Likewise, if these things are not addressed prior to setup, you can end up with a mess of useless data and reports.

    Pros

    What I liked most about this app is that it asks the customer to decide for themselves what information they need and how they want to access it. It also integrates very well with Outlook and Google Calendar.

    Cons

    What I liked least about this app is that, while the initial questions regarding your business and data for setup can help customize the program to fit your needs like a glove, if your processes are not shored up at the start and you aren't exactly sure what you need to track and how you need to track it, the setup can become confusing. It is easy to accidentally make unnecessary adjustments to the system.

  • Helena from Attendee Interactive

    Specialty: Software / IT

    Number of employees: 11-50 employees

    January 2017

    Sales Associate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We looked at many options and really wanted something that follow-up our workflow. Happy client!

    Pros

    Quick set-up, easy to use and good training.

    Cons

    Not always knowing where to go at first which is typical with a new product.

  • Rod from WaterQuest

    Specialty: Other services

    Number of employees: 11-50 employees

    November 2016

    CRM Leadmaster

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Set up and support team were very helpful in getting us up and running.

    Pros

    Fairly simple to use for lead tracking, appointment, reminders ect.

    Cons

    Priority lists were a little complicated and difficult to set up. Support team is difficult to get in touch with after launch.

  • Larry from Optimum Healthcare IT

    Specialty: Consulting

    Number of employees: 201-500 employees

    October 2016

    Leadmaster CRM - Solid Option

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    While I have not purchased this solution yet, I will be based on the demos and conversations that I have had. The ease of use along with the features and functionality are exactly what I am looking for.

    Pros

    ease of use along with the features and functionality

  • Kathi from Strategic Operations

    Specialty: Other

    July 2015

    Robust, deeply customizable, and excellent support

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    LeadMaster is designed in an internet era for people and companies who need their CRM product to work for them. While many programs tell the user how to organize themselves, LeadMaster asks the customer to decide for themselves what information they need and how they want to access it. Reports are simple to generate, and even forms are fairly straightforward to create within the program. Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.

    Cons

    The only "downside" might be an overabundance of riches. Because the program is so customizable, it can be a little overwhelming on the front end to have to make all the decisions about data and reporting. Its very robustness can be daunting when starting at the beginning.

  • Jane from Hillandale Family of Communities

    Specialty: Healthcare / Medicine

    May 2015

    Hillandale's Experience with Leadmaster

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Leadmaster is a very affordable, flexible product that can be customized to your needs. It is important to us to have a full service system that can be defined by our unique needs and wants. Every component of our daily tasks has been created and we are confident as we continue to customize the system it will yield exactly what we need for our business and strategies.

    Cons

    I believe implementing any type of system has it's growing pains and learning curve. One difficulty is to remember that when updating the specific fields, many times the update has to occur in two locations.

  • Charles from Bank of America

    Specialty: Banking

    November 2014

    LeadMaster Lead Management Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like its integration with Outlook and Google Calendar. It's very user friendly.

    Cons

    It's a bit difficult to set up and a bit difficult to customize.

  • Marcello from Cornerstone Realtors

    Specialty: Real Estate

    November 2014

    Top producer

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the affordability and reliability. I also like the performance and technology.

    Cons

    I don't like the fact that there are no actual easy to use tasks for reminders.

  • Jim from Guns for Poland

    Specialty: Maintenance / Field Service

    October 2014

    costof program

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easy to use, easy to fix, easy to load and easy to update.

    Cons

    Cost is a little much, but I guess that it's not too bad under the circumstances.

  • Diane from Great Lakes Label, LLC

    Specialty: Manufacturing

    October 2014

    LeadMaster Lead Management Complete Marketing Automation

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    LeadMaster offers a comprehensive CRM at a great price. It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.

    Cons

    Currently, the email campaign editor does not have a working spell check function.

  • C.J. from Blue Bridge

    Specialty: Banking

    October 2014

    VP of Sales

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    They have very accessible and helpful support, as they had someone assigned to us for any issues.

    Cons

    It wasn't designed for telephone sales and was hard to build accurate statistical reports

  • Lisa from Woodlawn

    Specialty: Other services

    August 2014

    An easy yet dependable CRM that gets the job done

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's easy to make changes yourself, and there's a lot of help on the backend in learning the product with the videos and instructions. The library is an excellent tool.

    Cons

    I wish they would push our leadership to have the training webinar for the sales people. They need to stay on the leadership at Woodlawn to get this done. Salespeople are not utilizing the product correctly.

  • Nicole from Warrenton Select/Summit Motors

    August 2014

    We love our Leadmaster

    Ease-of-use
    Quality
    Support

    For our smaller dealerships who have never used a crm, Leadmaster not only gave them the understanding of the systems, the ease of use, the customer service, but an increase in sales because of the ability to use drip campaigns to keep potential clients interested. The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.

    Review Source: Capterra
  • Alexander from 8521441 Canada Incoprorated

    Specialty: Other services

    July 2014

    All inclusive, inclusive, CRM tool. Powerfull automation & customizati

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Prior to subscribing to LeadMaster, I was on a trial period with Salesforce, Microsoft Dynamics, and Infusionsoft. In terms of an overall inclusive CRM, I rate the LeadMaster product the highest by far. While Salesforce is a multibillion dollar activity, they created a shell that can be used by other apps. The subscription fees to purchase the apps your business needs will set you through the rough, let alone the consulting fees and upfront costs you will need to get it to work. Furthermore, each industry is unique, and the chances of all your apps working in sync with each other is unlikely. With LeadMaster, you can purchase one single tool that you can use for all your data management, leads, and marketing. There is actually no point in marketing and generating leads without an effective CRM, and LeadMaster is the way to go.
    Moreover, the customer service is unbelievable. Late at night while working on a project, I e-mailed a rep with a concern and expected a response the next morning. She responded and stayed up late to ensure my concern was solved. She asked me to take a step-by-step video, which she watched and resolved the problem. With Salesforce, the people that sell you the product know very little about what they are selling and will simply send you template instructions and videos. As I stated before, each business is different, and each industry is different; you need automation and customization. With a small reasonable fee with LeadMaster, the setup will fit your business like a glove. Take my word for it, or try the demo yourself.
    Would I recommend this product? Of course!

    Cons

    I really have no prevailing concerns. Their customer service is always on top of any concerns I have. They tend to your business needs like I have never seen before.

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