--- title: "Highspot by Seismic Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Highspot by Seismic. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Highspot by Seismic is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/highspot-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Content Management Software](https://www.softwareadvice.com/sales-content-management/) / [Highspot by Seismic](https://www.softwareadvice.com/crm/highspot-profile/) / Highspot by Seismic Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/highspot-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/highspot-profile/alternatives/) # Highspot by Seismic User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 75 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 46 reviews (61%) - 4 stars: 27 reviews (36%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - The platform is easy to navigate, integrates well into the broader sales workflow, and helps reduce time wasted searching for the right material during outreach or meetings. - It’s especially useful in fast-moving SaaS environments where campaigns, messaging, and collateral are constantly evolving. - Great product - for me as an account manager it offers me a source of truth for all our documentation, trainings, pricing material, presentations etc. ### Most mentioned cons - The biggest challenge is that the platform relies heavily on internal discipline to stay effective. If content owners aren’t actively maintaining it, things can become cluttered pretty quickly, and finding the “right” version of something gets harder. - There are also times where search results can feel a bit too broad, particularly when there’s a lot of older content sitting in the system. - The reporting on the usage of the materials is not easy to navigate or to customize. As we are looking at what works the data points exist but not always easy to get to. ## Highspot by Seismic customer reviews Showing reviews 1-25 of 75 (page 1). ### Great Sales Enablement Tool That Helps You Stay Efficient - Overall rating: 4/5 - Reviewer: khyan a. - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: 3-5 years · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Highspot has been very positive. From an SDR perspective, it genuinely helps improve efficiency and keeps enablement content accessible without adding unnecessary complexity. It’s especially useful in fast-moving SaaS environments where campaigns, messaging, and collateral are constantly evolving. Having one central location for approved content makes day-to-day work much smoother and helps keep the team aligned. The platform is easy to navigate, integrates well into the broader sales workflow, and helps reduce time wasted searching for the right material during outreach or meetings. I can’t really comment too heavily on value for money, as I’m not across what the business is paying for the platform itself. Similarly, I haven’t had any real need to engage with customer support, mainly because I haven’t experienced any major issues while using it, which is probably a positive in itself. It’s not perfect, and it definitely relies on good internal content management to get the most out of it, but overall it’s been a reliable and genuinely useful tool in the sales stack. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The biggest positive is how easy it makes it to access relevant sales content quickly. In an SDR role, speed matters, and Highspot removes a lot of friction when you’re looking for the right deck, case study, or messaging during outreach or meetings. It also improves collaboration between sales and marketing teams because everyone’s aligned on the same content and campaigns. That consistency is valuable, especially in larger SaaS environments. The platform itself is clean, easy to navigate, and integrates well into the broader sales workflow without feeling overly complicated. #### Cons The biggest challenge is that the platform relies heavily on internal discipline to stay effective. If content owners aren’t actively maintaining it, things can become cluttered pretty quickly, and finding the “right” version of something gets harder. There are also times where search results can feel a bit too broad, particularly when there’s a lot of older content sitting in the system. From a value perspective, it’s only really worth the investment if adoption is strong across both sales and marketing teams. --- ### Was okay, would use again - Overall rating: 4/5 - Reviewer: Alexis K. - Industry: Retail - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Its been a while since using this software but when I was I liked how easy it was to use and track employee sales. #### Cons Company was going through a trial at the time a few years ago. Didn't use long enough to form a negative opinions --- ### Hitting the high point with Highspot - Overall rating: 5/5 - Reviewer: Kevin G. - Industry: Food Production - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Highspot is a great tool to help our sales teams share out our materials that matter and track the opens from those shares. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros For our company it works great to consolidate our sales materials into logical areas. This makes it easier to direct our sales people to the piece that will make the sale. #### Cons The reporting on the usage of the materials is not easy to navigate or to customize. As we are looking at what works the data points exist but not always easy to get to. --- ### Highspot is an absolute must-have for your team! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Security and Investigations - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Highspot provides a one-stop-shop for all internal materials. whether it be customer success assets or case study processes. #### Cons The UX/UI could use to be improved, but it is not terrible. Just a bit outdated and can be used to be modernized. --- ### Highspot is great for sales teams - Overall rating: 5/5 - Reviewer: Scott B. - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with Highspot has been very positive overall. The platform makes it easy to organize, find, and share sales content, which has streamlined how I prepare for calls and follow-ups. The search functionality is strong, and I like how it surfaces relevant content based on the deal stage or account type. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The analytics are a highlight - they show exactly which pieces of content prospects are engaging with, helping me refine my outreach and focus on what resonates most. #### Cons Uploading and tagging content can be a bit time-consuming if your library is large, and keeping everything up to date requires ongoing effort. --- ### Highspot Is Great! But.... - Overall rating: 5/5 - Reviewer: Emily S. - Industry: Computer Software - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I loved it! And would 100% suggest it again at all of my new orgs, including the company I just started at. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really do love Highspot as far as CMS's/KB's go as there really is so much you can do with it as far as customizations, integrations, etc. #### Cons I wish the UI was a bit more customizable and that there were better versioning options for content coming from Google Drive (as well as permissions sync from Drive) and those are my only wishes with Highspot. --- ### Great Tool For Accessing Materials - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My company has a lot of materials, pdfs, decks, media, etc. so having it all in one place is great and I love that their search results are very intuitive and will populate related materials. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I really like Highspot. It was really intuitive in searching for the correct materials and since my company had a lot of materials loaded into it, it would also show related materials. Sometimes I would be looking for one thing specifically, and then would see other options and pick them because they were better so I appreciate that it brought out all the related items in the search. Highspot also allows you to share materials directly with others without having to download and send an attachment. #### Cons The only drawback was having to "remix" materials if you wanted to grab one slide from a deck and add it to another. Depending on the number of slides you were "remixing" it could take a long time for it complete. Because of this I shied away from sharing it that way and would often just download the material and send it out directly. --- ### Not intuitive, Bad UX/UI - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 501-1000 employees - Product usage: less than 1 year · weekly - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered It has been horribly challenging to use and we have never received training. I would never recommend this software to anyone. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros If I wasn't forced to use this software, I would never use it. #### Cons This is one of the most confusing and horribly designed software I've ever used in my life. The UX is from 2000. The navigation and terms used are not intuitive or easy to understand. --- ### User-friendly interface, seamless content management, powerful analytics, and ease of sharing - Overall rating: 5/5 - Reviewer: Peter Jonathan M. - Industry: Computer Software - Company size: 201-500 employees - Product usage: less than 1 year · weekly - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive experience, especially for its core purpose of sales enablement, content management, and analytics #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Highspot acts as a "single source of truth" for sales and marketing materials, such as documentation, training, and presentations. This eliminates the time-consuming process of searching for up-to-date resources across various platforms. #### Cons The user interface is not intuitive and can feel outdated, with frequent updates sometimes causing workflow disruptions. --- ### Highspot is a great product for sales teams - Overall rating: 5/5 - Reviewer: Randy P. - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Great product - for me as an account manager it offers me a source of truth for all our documentation, trainings, pricing material, presentations etc. Can be easily shared with externals such as partners and customers too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Can build an incredible database with documentation that you can also share with customers externally in an easy manner. #### Cons To be honest I wouldn't know anything to dislike on the product side. It can get messy in the tool if content is not kept up to date and clean, but that's a human error. --- ### Best review product - Overall rating: 5/5 - Reviewer: Nour S. - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience was a good one I enjoyed the whole software and I would like to know all the features of this great software That I used! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The value for money and the content ideas and content generation was the most thing that I liked and enjoyed .. #### Cons Everything was great the customer support I would rate it a 3 out of 5 However I would rate the ease of use a 5 out of 5.. --- ### Great for Content Organization - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ideal for organizing and sharing content in a structured way. Very helpful for training and internal communication, with a modern and intuitive interface. #### Cons Some advanced features can feel a bit complex at first, especially for users not familiar with content management tools. --- ### My experience with Highspot the last 5 years - Overall rating: 4/5 - Reviewer: Mouloukou S. K. - Industry: Translation and Localization - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive and really easy t use overall but the search functionality is till very basic. I hope that an AI search functionality will be added soon #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros - Ease of use even the first time - Many functionalities such as link tracking - Ability to create your own spot to keep your files #### Cons - Many of the documents are stored in Highspot in the cloud a bit like Google Drive this might be more linked to the basic use of my company but it makes you wonder why a dedicated tool is needed for that - The search functionality is very basic so finding the right document can be difficult if you do not have precise keywords --- ### Highspot high five - Overall rating: 5/5 - Reviewer: mike a. - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: a free trial · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience definitely recommend i actually have recommended twice already to friends in the industry #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros One of the best out there when it comes to generating content website development definitely a bang for your buck #### Cons Customer service could be more punctual and friendly very frustrating speaking with unfriendly customer support but there not all this way --- ### Exploring customer engagement and enhancing customer loyalty - Overall rating: 4/5 - Reviewer: Krcik T. - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Highspot is most effective in a way that raises the question soliciting real-time data aka Relevant Realms during the customer interactions. It is astonishing to see how it assists the salespeople by providing relevant tips on how to continue the conversation and be more relevant to the buyer. #### Cons At times this search capability is not as efficient as it should be especially when very specific words are used. This can be time consuming especially when one is searching for specific resources, something that is not very suitable for hurry environments. --- ### Love using Highspot to access a library of information and knowledge that has been shared by our vendor partner! - Overall rating: 5/5 - Reviewer: Lauren B. - Industry: Management Consulting - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with Highspot has been pleasant! Our software partner uses Highspot to share great info with us and it's a perfect one stop shop #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like how easy Highspot is to use to access various documentation, keep materials organized and in one unified place #### Cons I do feel that Highspot can be a bit slow to load sometimes especially when the site is loaded with large documentation --- ### Impact on our team's performance has been overwhelmingly positive. - Overall rating: 5/5 - Reviewer: Abdelfattah H. - Industry: Mechanical or Industrial Engineering - Company size: 501-1000 employees - Product usage: less than 1 year · weekly - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I managed to find good insights with Highspot’s help and get an idea of how our prospects engaged with the materials. This helped me in follow-ups and made the encounters more productive, as well as helped me advance the deals with more confidence.​ #### Cons I realized that by the use of this platform in searching items, it took sometime to search for materials and get the relevant ones. --- ### A helpful tool once you get the hang of it - Overall rating: 5/5 - Reviewer: Alex D. - Industry: Real Estate - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It took a bit to learn but once I got used to the layout and tagging it became super helpful for staying organized. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to find sales content and track engagement. The search works well and saves time daily. #### Cons It can be tough figuring out how everything is organized at first. Some features feel hidden or clunky. --- ### Highspot use as a content repository. - Overall rating: 4/5 - Reviewer: Curtis O. - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive. They are willing to work with team for needs and look for resources to help. Very focused on updates which sometimes hinder use of tool. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros One point of reference to team to access data and information required to do the job. #### Cons Kind of learn as you go. Difficult to learn the overall product through contacts and the limited courses. --- ### a comprehensive center for sales teams to learn and implement best practices. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: 3-5 years · weekly - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Highspot is user-friendly and provides access to various training materials, tests, assessments, and notes from managers. It allows access to customer records, previous campaigns, and call recordings to identify areas for improvement and create notes for better performance. The creation of a private library of best practices enables the team to refer to and learn from it to perform like professionals in any situation. #### Cons No negative consequences have been identified, and Highspot's advanced tools have helped improve the team's performance and customer experience. --- ### Highspots makes my job so much easier - Overall rating: 4/5 - Reviewer: Jennifer E. - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Highspot has made it so much easier to link our proposal software to gmail to the client. It is an easy way to track info and I also love that it gives the analytics of opening, length of interaction, notifications of email/info interaction by the client. I doubt there is another product that can do what Highspot does-when it comes to efficiency, ease and functionality, this product is above average. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it links to our proposal software and I can send my proposals directly to Highspot to load. #### Cons Organization of content. When I load a lot of new files and proposals, it is easy to let it get too full; making it difficult to stay organized. --- ### Great way to manage all internal resources! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it! Honestly, cannot live without Highspot. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to upload content, organize based on product, and track when a customer is opening up pitches that we send over. This gives me a good idea of which package they are moving forward with or what aspect to focus on in the demo. #### Cons You really need someone at the company that is willing to organize it. It's very messy without a project lead. --- ### Amazing for Company Content Centralization - Overall rating: 5/5 - Reviewer: Mitchell L. - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, a positive and people seem to be keeping up nicely. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how I can keep cross-functional teams abreast of the latest Marketing content for their use in-field and internally. #### Cons There is a bit of a learning curve to HighSpot. Ease of use could be simpler. --- ### Single Source for Your Content - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I've been very impressed with Highspot and wished I had it at previous companies that I've worked at. It is so much better than trying to use a clunky wiki or a drive to store everything. It's much cleaner and a better experience for the end-user. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's great to have Highspot within our organization. As a new employee, I'm on it all the time and it's been great for finding content that I know that I can rely on. In all of our all-hands, our leadership team refers us to Highspot to find the most up-to-date content and resources. #### Cons I have found that it can run slow from time to time. Not too bad yet but it is something that I've noticed and can be a bit annoying. It hasn't been anything major yet. --- ### Highspot - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Media Production - Company size: 5001-10000 employees - Product usage: less than 1 year · daily - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product. Makes it easy for clients and gives a lot of benefits to sellers by being able to view statistics on the files. Ease of use could be better, but I love it. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 4/5 #### Pros Most impactful features are the ability to see who has viewed, how many times it has been viewed, and how long someone has viewed when sending to clients. #### Cons Can be confusing to navigate, would definitely need a tutorial/navigation in order to see all of the features and get the best use. ---