About Highspot

Highspot is a sales enablement software, which combines content management and sales teams collaboration to engage with opportunities and leads. Flexibility is an important factor when presenting content to customers and Highspot offers various tools to target customers. Real-time visibility and advanced analytics give deep insights into the value of the content and audience engagement.

A combination of intelligent suggestions and semantic search ensure content and sales boost productivity simultaneously. The software enables teams to connect with customers and circulate content via screen-sharing, email and mobile devices, while providing real-time notifications and action-oriented information.

Analytics helps organizati...


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Supported Operating System(s):

Web browser (OS agnostic)

29 Reviews of Highspot

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

January 2020

User Profile Picture

Kunal from Braze

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Most Advanced Sales Enablement Tool

I use Highspot all the time, atleast 3-4 times in a day and I totally love it. It has made my work life so much easier by it's amazing features such as, allowing users to share content over internet with clients/prospects, Browsing and searching for content based on certain parameters like, product line, customer segment and region. Also, it's Machine Learning capabilities regarding understanding it's users pattern and behavior is simply amazing.

Pros

I love the ability to upload the content and share it with the clients/prospects and tracking when a customer is opening the content which we had sent. It gives me a clear idea at which stage my prospect is and what he has accessed and what areas I need to focus on during the demo with those clients.

Cons

there is nothing to dislike about this tool. I had some issues earlier where there was some lag in accessing docs but it's all been sorted.

May 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

May 2020

Great Tool For Accessing Materials

My company has a lot of materials, pdfs, decks, media, etc. so having it all in one place is great and I love that their search results are very intuitive and will populate related materials.

Pros

I really like Highspot. It was really intuitive in searching for the correct materials and since my company had a lot of materials loaded into it, it would also show related materials. Sometimes I would be looking for one thing specifically, and then would see other options and pick them because they were better so I appreciate that it brought out all the related items in the search. Highspot also allows you to share materials directly with others without having to download and send an attachment.

Cons

The only drawback was having to "remix" materials if you wanted to grab one slide from a deck and add it to another. Depending on the number of slides you were "remixing" it could take a long time for it complete. Because of this I shied away from sharing it that way and would often just download the material and send it out directly.

Reasons for Switching to Highspot

I wasn't the decision maker but I imagine that it was because we wanted to get away from downloading material and sending them as an attachment, where with HIghspot, we can share the material directly with the client. The client can view it but not download it so we don't have random materials out there. Again, I didn't make the decision but this seems like the biggest upside that Seismic either didn't have or we didn't utilize.

April 2021

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

April 2021

A lot easier to navigate than Confluence, but still pretty average

I'm using Highspot to quickly access sales materials and resources to both send to customers and make sure I'm following correct internal processes that exist within my company. For the most part it's working well and I like it more than when I had to dig up those things in Confluence, but it still isn't as streamlined as I'd like.

Pros

I like the organization of documentation and resources in Highspot and I like that I can easily preview documents before downloading them or accessing them to send to a customer. The ability to see others' comments and reactions to documents is helpful to as I seek those that are most heavily used.

Cons

I feel like the search function still doesn't do a great job of finding what I need it to. This was always my concern when I'd search for things in our Confluence instance when this type of documentation existed there. Highspot is definitely easier to navigate but I still don't feel like I get directed to the materials as easily as I'd like to. It often takes a lot of digging and repeat searching.

Reasons for Switching to Highspot

Our Sales Enablement teams wanted a sales focused hub for these things to live.

March 2021

Ken from Drift

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

March 2021

Great place to keep documents and share amongst the team

Overall I think it has allowed us to collaborate as a team and as the sales org has grown in headcount, we have had the need to streamline all resources and assets in one place. HighSpot is that place for us.

Pros

We have been using it as a centralize repository for competitive battle cards, which makes it easy to find and for the internal team to continue to update as they find more information

Cons

I was hesitant to use the software before because I was unsure of how easy or hard it might be to use. I am still undecided in that category.

January 2020

User Profile Picture

Laine from PayScale

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2020

One-stop Spot

I like to create "spots" for EACH individual client. It provides a more custom experience, without actually taking much of my time to customize.

Pros

Ease of use. My clients never have issues viewing or downloading material I've sent them - I give them ONE link for their "spot" and everything they need to know will be there.

Cons

Sometimes I send an internal link (not viewable by the client as it prompts them for a login) instead of an external "pitch" link.

Reasons for Switching to Highspot

Company choice, at two separate industry-leading companies.