# icon

> Reviews of Insightly. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Insightly is a good fit for you!

Source: https://www.softwareadvice.com/crm/insightly-profile/reviews/

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[CRM Software](https://www.softwareadvice.com/crm/)

/

[Insightly](https://www.softwareadvice.com/product/2667-Insightly/)

/

Insightly Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/product/2667-Insightly/)

Reviews

[Alternatives](https://www.softwareadvice.com/product/2667-Insightly/alternatives/)

# Insightly User Reviews

## Reviews Summary

## Overall Rating

4.0

* * *

## Ratings Breakdown

5

(247)

4

(272)

3

(87)

2

(19)

1

(30)

## Secondary Ratings

Ease-of-use

4

Customer Support

3.8

Value for money

4

Functionality

3.9

* * *

### Pros

"I love it. If not for Insightly I'd be using spreadsheets and going crazy trying to track my long list of clients that includes boiler system bids, direct commercial and industrial system sales, building and maintaining relationships with mechanical engineers and architects, and a good number of residential boiler prospects."

"The sales pipeline views were good because you could have lots of different pipeline views with filters and segmentation options applied without having to add them every time."

"I also love its ability to integrate with other tools like email and marketing automation, saving me time and increasing my productivity."

### Cons

"I found it to be out of my budget and not very helpful."

"I have sometimes experienced slow load times when working with large volumes of data or using more complex CRM features. Although this doesn't happen often, it can be a bit frustrating when I need to quickly access some information or complete an urgent task."

"Pulling a report that connects multiple objects is also very tricky and sometimes impossible which then calls for a lot of manual work outside of the CRM that can be timely."

Fast-track your software evaluation

Speak with a CRM software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

655 results

Sort by

Insightly Reviews, Pros and Cons - 2026 Software Advice