Insightly vs Shape

RATING:

4.0

(656)

Insightly has 656 reviews and a rating of 4.05 / 5 stars vs Shape which has 42 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (656)
4.8 (42)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 12, 2024
June 7, 2024
Pros/Cons
  • Pros

  • Insightly it a wonderful software with an ease of use. Very grateful for this integration and organization.
  • Had all the Crm and database features you could want. Good training and onboarding process and good pricing.
  • Cons

  • The email system is really poor with no hard integration just a forwarding system that doesn't really cut the mustard.
  • If you have a problem with Insightly, it will likely not be fixed.
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  • Pros

  • Ease of use, accountability, incredible customer service, and reliability.
  • I worked with the executive to build a custom system and I love it. It’s working out extremely well.
  • Cons

  • I really don't have a lot of bad experience with Shape Software.
  • I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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15 Recommendations
48 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos