Issuetrak

SugarCRM

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Ratings & Reviews

Overall Rating

4.54 / 5 (152)

3.80 / 5 (333)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

November 27, 2019

March 4, 2020

Pros/Cons

  • Pros

  • It's super easy to use and extremely functional. Whenever we need assistance with something, the support team is super helpful and fast.

  • The software is fairly easy to use, and customer support is happy to help if something is unclear. The setup is very straightforward.

  • Cons

  • have been using this for a while haven't had a any flaws yet but at times it slows. Aside that this is a fanastic support system and will recommend to any one to try it.

  • We have had some problems since the upgrade to version 10. However their tech support have been helpful getting the issues resolved.

  • Pros

  • Love this CRM due to the fact it is so easy to use. The training really is self explanatory and I LOVE the reports it can run.

  • Very Easy to use. It can fill almost every need we need

  • Cons

  • Some of the features are a little generic and could be a little more updated with the times. Overall it is a good product.

  • Not the prettiest software to look at but gets the job done.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

12 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots