I love the service it is simple for people to subscribe. On the back in the analytics are amazing and so easy to understand.

Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.

I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.

I like MailChimp and appreciate its ease of use and slick looking templates, also strong reporting and tracking capabilities.

Mailchimp works great for what it is and is price competitive. This is a great option for the budget conservative mind.

Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.

Their ability to evolve in useful ways — mobile app, education program, email to postcards, etc — is what we like most, for sure, and why we stay with and recommend Mailchimp to others.

I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.

Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.

The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.

And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.

Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Mailchimp was very good and allowed my own business to grow and become stable. With a good website and domain making it stand out.

I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.

Mailchimp has been great with keeping in contact with members of the community, providing important updates when needed.

The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.

We use Mailchimp for all our drip and sales promo campaigns. We are a small company just getting our footing so having such an awesome tool to help us spread the word is a great benefit for us.

The concept is nice for large outreach and marketing emails. I was hoping to use this also as a customer service piece when reminding existing clients of upcoming maintenance.

Mailchimp is the perfect, entry-level system, for people that are just starting out. It is easy to use, great price (including a free version).

It came with free trial which helps to convince my company to use it. It has a great feature  and user interface that helps even any one new to email marketing to start with.

Easy to develop on using API, amazing possibility to up sell products via integrated marketing tools and integrations with e-commerce, brilliant list management features and click tracking.

I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.

This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.

The customization and integration of this software is great. Also, the easy of sending weekly and monthly newsletters is awesome.

Per minute billing and easy to set up. User friendly UI, takes just one sys-admin on our end to manage the software.

Overall the platform is good and does what is supposed to do. We continue to get good results running campaigns with Qubicles.

We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.

I liked the price for the service. Once you become acclimated with the system it because easy to start a campaign in no time.

I love Fenero and am not new to the call centers. I have used many over the years, Five9, CallFire, Chase data, fillterZen call,8x8 and a few in between.

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

User friendly interface, easy to set up and great reporting.

There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.

Account still gets disabled if I miss a payment.

It's a very simple application, easy to integrate and manage posting via API.

He showed me a lot of great informative videos that guide you through setup. If you're looking for a cloud based contact center THIS ONE IS BY FAR THE BEST.

When I signed up, it was easy, FREE and I got up and running within about 15 minutes. Rep reached out to greet me and help answer and questions I had.

Overall my experience has been great. I have found a solution which is functional, priced well, with great customer service.

Great quality of calls, great support and easy to use apps to manage different campaigns.

Easy to navigate, has self help knowledge base, real time reporting, easy to create stations and users, ...everything.

The software is very easy to use. It is also very well supported, packed with features and amazing reporting.

Hmm, I'm trying to think of any cons  I have to honestly say, I cannot think of any bad things about this software.

The integrated soft-phone allows agents to work anywhere there's an internet connection with superior sound quality.

Fair but can be better if they can review their billing more accurately.

US Dollar

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others.

With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Customer Surveys

Multi-Channel Marketing

Personalization

Social Marketing

Site Intercept Survey

Multi-Channel Management

Skip Logic

Lead Capture

Mass Texting

Activity Tracking

URL Customization

Shared Inboxes

Data Synchronization

Customer Segmentation

Subscription Management

Drip Campaigns

Real-Time Monitoring

Responsive Web Design

Referral Tracking

Multi-Account Management

Real Time Editing

Marketing Calendar

Multi-Campaign

Customer Database

Recommendations

Audience Targeting

Automated Publishing

Geolocation

Customizable Fields

Collaboration Tools

Template Management

ROI Tracking

Data Import/Export

Randomization

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Email Templates

Customer Activity Tracking

Subscriber Management

Email Distribution

Content Management

Form Builder

Preview Functionality

Email Marketing

Mobile Access

Social Media Monitoring

List Management

Real-Time Data

Performance Metrics

Mobile Retargeting

Channel Management

Question Piping

Click Tracking

Multi-Channel Communication

Behavioral Targeting

Marketing Automation

Question Library

Landing Pages/Web Forms

Question Branching

Social Media Integration

Behavior Analytics

Customizable CTAs

Workflow Management

Email Management

Dynamic Content

Event Triggered Actions

Response Validation

Activity Dashboard

Response Quotas

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Social Media Retargeting

Website Visitor Tracking

Geotargeting

Automated Scheduling

Customizable Templates

WYSIWYG Editor

Team Management

Image Library

Conversion Tracking

Lead Nurturing

Social Advertising

Delivery Tracking

Dashboard

Mobile-Optimized Email

Spam Blocker

Customer Journey Mapping

Real Time Reporting

Support Audio/Images/Video

Reporting/Analytics

Contact Database

Monitoring

Web browser (OS agnostic)

Mailchimp offers multiple pricing plans for their Marketing Platform:

Mailchimp Marketing Platform: 

- Free - $0/per month
- Essentials - $13/per month
- Standard - $20/per month
- Premium - $350/per month
 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Mailchimp

Live Online

Webinars

Documentation

Videos

Qubicles is a cloud-based contact center solution for sales and customer service teams covering email, phone and live chats. Key features include inbound, outbound and blended campaigns, call routing, interactive voice response (IVR), drag-and-drop scripting, call recording, inbound-email routing and open APIs.


Qubicles inbound queue features welcome messages, whisper messages to agents, hold prompts, queue notifications, estimated wait times, skill-based routing and priority management. Users can create dynamic call scripts with conditional branching using a drag-and-drop scripting tool.


Users can create custom caller IDs for each campaign, dialing list or individual lead. With Qubicles, users can connect multiple email accounts including Gmail, Hotmail, Yahoo and Microsoft Exchange. Qubicles enables managers to record calls and monitor agents’ desktops during each call.


Qubicles provides a native app for iOS devices. Pricing is transaction-based, meaning users are charged when they use the software.



Support Ticket Management

Real Time Analytics

Surveys & Feedback

Softphone

Customizable Reports

IVR/Voice Recognition

Automatic Call Distribution

Auto-Dialer

Blended Call Center

Lead Distribution

Call Recording

Call Logging

Integrations Management

Local Caller ID

Call Center Management

Call Disposition

Progressive Dialer

Call List Management

Call Routing

Process/Workflow Automation

Self Service Portal

Outbound Call Center

Answering Machine Detection

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Call Scheduling

Inbound Call Center

Call Scripting

Call Reporting

Queue Management

Predictive Dialer

Caller ID

Computer Telephony Integration

Knowledge Base Management

It is available for free and monthly subscriptions, outlined below
For Agents -
Go Getter: $19.99/month

For Contact Center:

Silver Support: $249/month
Gold Support: $999/month

Mailchimp vs Qubicles

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons