Cost effective solution with lots of features and very helpful support and development team.

Sometimes, the interface seems clunky. Groups/Projects are a little confusing and overlap.

Easy to use, very customizable, and helpful customer support when problems arised.

What I like most about this software is the opportunities it creates to sync together our distanced community.

I also love the ability to create a link, for both internal and external individuals, to share documents and other data with.

You can have a history of chat and then suddenly it will all disappear never to return. I am talking about the small pop up boxes and not from internet explorer itself.

The system is great for being able to give your company's personal look and ease of imputing information.

There are no features I can see that need to be added to this software application.

I really enjoyed how easy it is to use and to navigate.

I belong to several and read others posts everyday. You gain good ideas, can share documents and research easily and navigate your way through reports.

Easy to Use, Cost Effective Collaboration Platform.

General ease of use for IM and some fun aspects included in messaging. I am still working on figuring out some of the medium to finer ins and outs of the application.

The IM system is generally easy to manage and has some fun aspects. Seems to have a ton of good features, I am still working on effectively using them all.

I love the ability to see documents and policies by specific departments and to have quick access to different integrated services.

Document storage is great for international businesses, the ease of being able to transfer documents between countries securely is a big thing for me.

I found the ease of adding and removing guest users for seasonal employees, with low pricing very attractive points.

Great third party tool that seamlessly does what you wanted to do.

I have issues with the tasking app, and have trouble easily completing and deleting tasks. It seems difficult to use.

I also like how customizable the site can be. Multiple integrations with tools we already use.

I like that it is an online sharing board. I like to feel connected to others with my similar position and ideas around the world.

Great, while the team is using and feeding the system with contents, this tool will be a great part of your organization.

Support team, in particular, stand out as a team that provides star service whenever we need help, and I cannot praise them enough.

We needed a comprehensive tool, easy to operate which all our UK Franchise owners could use. Workbooks fitted the bill perfectly and at a price acceptable to everyone.

We have used that feature a lot to make the program our own. I also love the automated reporting so that I can send my reports to my superior by simply scheduling the action once.

Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software.

I really like the fact I can quickly filter data, so if I want to list all members and what activities they are interested in,  it's just a couple of clicks and I have what I need.

We increased our sales with the help of this software by tracking all the customer queries and filling them in a timely manner, so the software worth the investment.

Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format.

Generally, as a business we are happy with the platform. The team at Workbooks are friendly and go the extra mile.

Runs very slowly at times, this makes for frustration on a busy support desk.

It is fully featured and has been a godsend for both GDPR compliance and integration and for developing marketing strategies.

Strong CRM platform with amazing support team.

There is very little that i dis-like about this software as any issues can be raised and put into development.

Overall it's very good, support is excellent and the team are very helpful.

The presales support was excellent, the vendor showing a real understanding of the client's needs and desire to get to the optimum solution.

Great CRM software at a good price point. It has all the functionality you would expect.

Cumbersome API, few integrations, especially in the US, poor response times for US support, since they're in the UK.

The reporting side is always very helpful, and the support team always do there best to assist and help. I would recommend workbooks to anyone wanting a simple, yet effective CRM system.

Relative to the completion, it provides a lot of functionality at a very reasonable cost. The support is responsive and good too.

There are too many tabs and it's confusing. If I put in a part number, only a portion shows in the tab.

It has taken awhile for the installation and setup - meaning that we are unable to use workbooks yet, because of problems with the initial setup with workbooks.

Customer support has improved since we started to use workbooks as we can easily track previous calls. Also the ease of creating and scheduling emailed reports helps greatly.

Good customisation; easy to use; automatic email reports. Highly adaptable and benefit for continuous development.

A great time saver, particularly when it comes down to GDPR compliance and integration. Also, it has been useful in developing marketing strategies.

This software is very easy to use that is why I would definitely recommend it to  other companies to use it to.

I like the reporting module, it is quite user-friendly.

I really like the ability to collaborate with my peers.

Excellent experience had by all. Team were responsive and felt like we had support from all areas.

The flexibility is key for us and the ease of use. If something is quite the way you like you can easily configure it and change it on the fly which is great.

The best thing about Workbooks is how flexible the reporting is and having access to API data for any report you create is an added bonus.

I admire the support offered by Workbooks, they are efficient and happy to help.

US Dollar

MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content management into a single dashboard and workspace. Our user-friendly, infinitely customizable approach fits into the way your company already does business, and creates a single digital hub that bridges the gap between your desk and deskless workers.

Employees can find all the company information they need, alongside their communication and collaboration tools, in a customizable widget-based dashboard that serves as a single source of truth. Our product works for teams of all sizes across a broad array of industries, and has all the security features needed to deploy at enterprise scale.

Our interface is based on modern social media, with threads, comments, emoji reactions, and team and project groups. As such, our customers’ employees find it immediately logical and usable. Furthermore, housing all of these tools, plus integrations with most other enterprise and corporate tools, saves time and frustration. White-labeled with your company’s branding, your team might not even realize that MangoApps is an external tool—it feels like a natural part of their day and workflow.

Too many organizations today rely on outdated intranet and communication tools, and lose time and information to the black hole that is the email inbox. MangoApps gives you the unique opportunity to connect all of your teams, from frontline workers to corporate offices, into one central hub that keeps them all in the loop and at the top of their game.

LongDescription

File Management

Commenting/Notes

Milestone Tracking

Cataloging/Categorization

Employee Management

Messaging

Surveys & Feedback

Newsletter Management

Softphone

User Management

Asynchronous Learning

Course Tracking

Meeting Management

Employee Onboarding

Committee Management

Idea Management

Mobile Alerts

Project Templates

Course Management

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Activity/News Feed

Video Chat

SCORM Compliance

Progress Tracking

Employee Directory

Active Directory Integration

Real Time Editing

Policy Management

Electronic Signature

Employee Reward Programs

Single Sign On

Portfolio Management

Project Planning/Scheduling

Project Management

Real Time Synchronization

Knowledge Management

Team Calendars

Communication Management

Document Capture

Brainstorming

Digital Asset Management

Mobile Learning

Resource Management

Blended Learning

Calendar Management

Goal Management

Customizable Fields

Collaboration Tools

Assignment Management

eCommerce Management

File Recovery

Full Text Search

Data Import/Export

Offline Access

Risk Management

Group Management

Pulse Surveys

Testing/QA Management

File Conversion

Assessment Management

Document Classification

Certification & Licensing

Self Service Portal

Audit Trail

Version Control

Audio / Video Conferencing

Content Management

Information Governance

Cost-to-Completion Tracking

Screen Sharing

User Profiles

Mobile Access

Wiki

Survey/Poll Management

Compliance Management

Transcripts/Chat History

Data Security

Discussions/Forums

Agile Methodologies

Membership Management

Two-Factor Authentication

Issue Management

Built-in Course Authoring

Text Editing

Encryption

Media Library

Filtering

Benchmarking

Question Library

Client Portal

Social Media Integration

Real-Time Notifications

eLearning Companies

Mac OS

Web browser (OS agnostic)

Windows 2000

Volume discounts available. Learn more: https://www.mangoapps.com

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

501-1000

1000+

MangoApps

In Person

Live Online

Webinars

Documentation

Videos

Workbooks offers growing companies a SaaS platform to run their business and engage with their customers – at an affordable price. Workbooks designs, develops and implements its own software, which is targeted specifically at mid-market organizations.


The platform helps manage the sales team with real-time reporting and activity tracking, increase sales productivity with automated workflows and mobile apps, improve forecasting and make insightful decisions. It also allows companies to efficiently run marketing campaigns, manage data, segment and target accurately, measure ROI and drive alignment – maximizing the demand funnel.


 Businesses are able to easily create and deliver accurate sales quotes, generate contracts and orders, and sync the information with their financial system for maximum visibility and efficiency.


Finally Workbooks provides customer service functionality that includes multi-channel case management, activity history tracking, Service Level Agreements (SLAs) measurements etc. to help increase agent productivity and deliver an exceptional customer experience.



Customer Surveys

Forecasting

Internal Chat Integration

Data Enrichment

Product Catalog

Lead Capture

Proposal Generation

Leaderboards

Data Synchronization

Customer Segmentation

Rich Text Editor

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Calendar/Reminder System

Pipeline Management

Customer Database

Call Logging

Call Management

Activity Management

Sales Trend Analysis

Email Tracking

Customer Support

Process/Workflow Automation

Lead Generation

Email Templates

Contact Management

Opportunity Management

Configurable Workflow

30-day free trial, no credit card required.

Free Edition - FREE
CRM: $39 per user, per month
CRM Pro: $54 per user, per month
Business: $78 per user, per month
Business Pro: $95 per user, per month

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