Also we have had a great experience with the Customer Support team, they helped us understand the tool which is important to be able to get the results we needed.

Sometimes there are glitches and strange faults or delays.

I love ease of access to all of the links to our organization mentions in media.

With MTK we have improved our ability to explore big data. The team is very competent and has been ready for our request to customize it.

Easy to use, excellent support team, great insights and data.

I found my way around very quickly. The costumer service is amazing.

The ease in which I am able to set up my queries and integrate with the tech team. Reporting is also very simple to use.

Ease of use and simple reporting, simple insights, and lots of nice visualization.

That is an easy-to-use tool, you can change manually the social sentiment and have a great costumer service.

Very nice, helpful and competent. So, if you had any questions, they were always there to help.

I miss the ability to sort out retweets as it makes it more difficult to navigate when you search more broadly.

No data archive, you can monitor mentions captured only 90 days ago.

Easy to use, affordable, graphics and report clear and. Support team is very responsive.

They are all very kind and always available for solving nearly any problems in a quick time.

It's been an exciting experience using the platform. It has saved me time and energy.

I use it daily, opening Mediatoolkit is the first thing in the morning I do. I monitor our brand but also I like to get a quick overview of competitors' mentions, published natives, and PR.

Has built-in flexible reporting. Easy to export raw data and then fuel into whatever BI stuff you use, e.g. Google Data Studio.

It is so simple and easy to use. All the features are well implemeted so a user can easily find whatever he needs.

Easy to use, intuitive monitoring platform with great customer support.

User-friendly and reliable software for continuous monitoring on social media as well as in media articles and discussions.

Mediatoolkit is intuitive to use, has some great features such as easy reporting and query setup and customer support is always quick to respond.

It gives me simple and actionable insight in a blink of an eye. After the campaigns, I also check which channels bring the best results, to optimize media buying and other investments.

Easiness, practicality, tailor-made, promptness of the needed help, value for money. SENSITIVE CONTENT HIDDEN] is great.

It is a very useful tool for research, the technical service is super.

Yes, it solved most of my work directly. It has become even more useful thanks to its easy and understandable interface.

Mediatoolkit has been great as one of our tools to follow what has been said about a certain topic/event and its spread in social media or in articles.

Very quick email alerts, great customer service, and Mediatoolkit is always ready to help at any time. The insights and reports are very detailed as well.

It has helped us to uncover social and business insights across a variety of research topics and has proved to be a great platform for both students and experienced researchers alike.

Could have wizard or how to create new or edit already created search criteria. Sometimes you forget or add additional conditions and later on you realize that something is wrong.

Super support from the Mediatoolkit if you need help with how to track specific targets and keywords. Integration of this tool to fit our needs was very easy.

I appreciate how easy Mediatoolkit is to use in terms of setting up queries and reading the results.

I am having a great experience with Mediatoolkit. After almost 2 years of using it, I have seen many improvements and always have a quick costumer service.

Easy to use and the help desk is amazing, made my life a whole lot easier to find my features.

Ease of use, accountability, incredible customer service, and reliability.

I worked with the executive to build a custom system and I love it. It’s working out extremely well.

Choosing Shape Software as our CRM company is the worst business decision we have ever made. Absolute nightmare dealing with anyone at Shape Software.

All of us in the company love this CRM. Very helpful and user-friendly.

They frequently release excellent features and have top notch customer service. They built a custom system that fit all of my needs.

I really don't have a lot of bad experience with Shape Software.

I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to  file sharing easily accessible.

The software is user-friendly and very intuitive. I love how it organizes my leads and data quickly, and the marketing tools and integrations make life so much easier.

The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use.

Shape Software is intuitive, organized, customizable, and great for any sized company.

Shape software is easy to use, intuitive, and just the perfect software.

It's super intuitive and easy to understand. As a UX designer myself, their UX is really good.

I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.

I have had an amazing experience with the software and team behind this all.

I haven't really found anything I don't like about this program.

Overall, I am excited to continue using Shape. I believe it will streamline communications and records.

This a must in our business,  I couldn’t conduct business without the CRM, they have amazing support and training material.

Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.

Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records.

Fast response, easy to use website, very easy to request a demo.

Shape is an amazing clear cut, efficient, streamlined software that allows you to customize the portal to.

I haven't used very many softwares before Shape Software, but it is definitely more intuitive than the other ones, which was my biggest grievance when I discovered it.

This is the best CRM a mortgage company can use. And competitively priced too.

I like the way they organize their graphs. They make it super easy to understand trends.

I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software.

Euro

Mediatoolkit is a cloud-based online and social media monitoring tool that tracks mentions of relevant keywords across 100 million sources, in real-time and in any language. 


All mentions are displayed in one place, the feed, with numerous filtering options and advanced Boolean search to ensure relevant results. Every mention is accompanied by detailed information about the source, reach, interactions, engagement rate and influence. 


Data analytics comprise more than 2,000 customizable charts and custom reports, with predefined options that consist of engagement and sentiment data, the influencer dashboard, competitive analysis for benchmark measuring and many more.


Other features include custom alerts and digests, custom PDF reports and Excel data exports and an unlimited number of users, keywords and reports. A mobile application is available both for iOS and Android devices.



LongDescription

Real Time Analytics

Engagement Tracking

Mobile Alerts

Email Alerts

Customizable Reports

Brand Tracking

Real-Time Monitoring

Sentiment Analysis

Competitive Analysis

Configurable Alerts

Social Listening

Data Import/Export

Social Media Monitoring

Multi-Channel Data Collection

Impact Measurement

Real Time Data

Performance Metrics

Filtering

Benchmarking

Real-Time Notifications

Real-time Updates

Visual Analytics

Review Monitoring

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reputation Management

Automated Scheduling

Keyword Tracking

Dashboard

Multi-Language

Alerts/Escalation

Real Time Reporting

Reporting/Analytics

Monitoring

Trend Analysis

Tagging

Third-Party Integrations

Competitor Monitoring

@mentions

Search/Filter

Hashtag Tracking

Social Media Integration

Keyword Filtering

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Determ

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Shape's cloud-based solution offers tools designed to manage online marketing and promotions, capture leads from online sources, organize sales pipelines, connect with customers and automate everyday tasks. Shape is suitable for businesses in industries such as legal, real estate, mortgage, insurance, education, hvac and construction.


Shape's collaboration tools facilitate project information sharing within and across departments and user roles. It includes a centralized repository to store prospects, accounts, contacts, documents, photos, billing and transactions and e-signature agreements in one place.


Shape’s customizable dashboard enables users to keep track of department-specific performance indicators and explore business-relevant trends. Additional features include call scripting, drip campaign automation, task scheduling, reporting and integration with Outlook and Gmail.


Shape is available on a per user per month subscription with no annual contracts and offers customer support via an online knowledge base, phone and email.



Determ vs Shape

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons