RepairShopr vs Web Help Desk

RepairShopr has 113 reviews and a rating of 4.69 / 5 vs Web Help Desk which has 107 reviews and a rating of 4.16 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.69 / 5 (113)

4.16 / 5 (107)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 1, 2020

October 30, 2019

Pros/Cons

  • Pros

  • Software is Great and the Price is Great as well

  • Everything. It is easy to use and works proficiently.

  • Cons

  • The mobile app could use some updating to include more of the features found in the full product, but the mobile site is perfectly usable.

  • Some of the features are limited and payment gateway options are somewhat limited. It's a good mix of services but you have to put time and money into it raising the cost in one way or another

  • Pros

  • The layout is simple so it can be picked up easily without much in the way of training and it's cheap.

  • Overall the software had a lot of options and was easy to setup.

  • Cons

  • For us it's fine, but a larger company may want some more customization options. There is not much I can think of not to like for our use.

  • Few bugs in the software, not sure if it's the version I'm on, but very little to complain about. Does exactly what you need, and then some.

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Pricing Range

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux