# RepairShopr Software Reviews, Demo & Pricing - 2026

> Review of RepairShopr Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/repairshopr-profile

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RepairShopr

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Overview

[Reviews](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/repairshopr-profile/alternatives/)

# RepairShopr 2026: Benefits, Features & Pricing

Wondering if RepairShopr is right for your organization?

Our Billing and Invoicing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

RepairShopr

4.4

[(128)](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/)

Pricing

Starting at $59.99 per month

### About RepairShopr

RepairShopr is designed to help businesses manage ticketing, invoicing, point of sale (POS), CRM and marketing operations. It is designed for computer repair shops, plumbing businesses, auto repair, watch repair, HVAC service and painting contractors.

Key features include a customer web portal, ticketing and invoicing, estimation tools and inventory management. RepairShopr’s CRM tools enable users to manage a contact database, take notes, maintain histories of emailed invoices and billing summaries, track customer credits and create barcodes.

The RepairShopr customer portal allows customers to check service statuses and invoice histories, as well as approve or decline estimates. The inventory management module offers batch tracking, return tracking and vendor information. The POS system provides automatic charge calculation, manages multiple cash registers, supports barcode scanning and integrates with the inventory module. RepairShopr offers integration with Stripe, Paypal, Authorize.net, Quickbooks, Google Calendar and more.

Wondering if RepairShopr is right for your organization?

Our Billing and Invoicing Software selection experts can help you in 15 minutes or less.

## RepairShopr User Interface

## Popular RepairShopr Alternatives

Main Product

RepairShopr

4.4

[(128)](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.35Value for money
-   4.22Customer support
-   4.26Functionality

Pricing

Starting at $59.99 per month

Get Price

Alternative Product

[RepairDesk](https://www.softwareadvice.com/retail/repair-desk-profile/)

4.7

[(244)](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.62Value for money
-   4.76Customer support
-   4.66Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[RepairCMS Ultimate](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/)

5.0

[(6)](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   4.67Value for money
-   5.0Customer support
-   4.83Functionality

Pricing

Starting at €29.00 per month

Get Price

Alternative Product

[Orderry](https://www.softwareadvice.com/retail/orderry-profile/)

4.7

[(35)](https://www.softwareadvice.com/retail/orderry-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.27Value for money
-   4.50Customer support
-   4.49Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[Repair Spots](https://www.softwareadvice.com/ticketing/repair-spots-profile/)

5.0

[(5)](https://www.softwareadvice.com/ticketing/repair-spots-profile/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Starting at $44.99 per month

Get Price

Alternative Product

[RO App](https://www.softwareadvice.com/business-management/remonline-profile/)

4.5

[(11)](https://www.softwareadvice.com/business-management/remonline-profile/#reviews)

Ratings Breakdown

-   4.09Ease of use
-   4.18Value for money
-   4.10Customer support
-   4.0Functionality

Pricing

Available upon request

Get Price

## RepairShopr Pricing and Plans

Starting price: $59.99 per month

Free Trial

Free Version

Starter

$59.99

flat rate, per month

Plan includes:

-   1 User Account
-   Cash Register
-   Integrated Payments
-   Job Timer
-   One Location
-   Outbound Emails
-   Recurrent Invoicing
-   Reports & Estimates
-   SMS Per Month
-   Snailmail

Read More

Repair shop

$119.99

flat rate, per month

Plan includes:

-   10 User Accounts
-   Cash Register
-   Customer Portal
-   Field Jobs
-   Integrated Payments
-   Job Timer
-   One Location
-   Outbound Emails
-   Point of Sale
-   Recurrent Invoicing

Read More

Big Chain

$119.99

flat rate, per month

Plan includes:

-   10 User Accounts
-   1+ Locations
-   Cash Register
-   Customer Portal
-   Field Jobs
-   Integrated Payments
-   Job Timer
-   Outbound Emails
-   Point of Sale
-   Recurrent Invoicing

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## RepairShopr Features

-   Popular features found in Billing and Invoicing
    
    Billing Portal
    
    Contact Database
    
    Customizable Invoices
    
    Invoice Processing
    
    Mobile Payments
    
    Multi-Currency
    
    Payment Processing
    
    Quotes/Estimates
    
    Reporting & Statistics
    
    Tax Calculation
    
    Time & Expense Tracking
    
-   More features of RepairShopr
    
    Barcode/Label Management
    
    Barcode/Ticket Scanning
    
    Billing & Invoicing
    
    Catalog Management
    
    Commission Management
    
    Contact Management
    
    Contract/License Management
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customer Portal
    
    Discount Management
    
    Dispatch Management
    
    Document Storage
    
    eCommerce Management
    
    Electronic Signature
    
    Email Management
    
    Email Marketing
    
    Estimating
    
    Intake Management
    
    Interaction Tracking
    
    Internal Chat Integration
    
    Inventory Management
    
    Inventory Tracking
    
    Invoice Creation
    
    Invoice History
    
    Job Management
    
    Lead Generation
    
    Lead Management
    
    Maintenance Scheduling
    
    Marketing Automation
    
    Mobile Access
    
    Mobile App
    
    Multi-Channel Communication
    
    Multi-Location
    
    Multi-Store
    
    Online Invoicing
    
    Online Time Clock
    
    Ordering Automation
    
    Payment Collection in the Field
    
    Point of Sale (POS)
    
    Pricing Management
    
    Referral Tracking
    
    Repair Tickets
    
    Repair Tracking
    
    Retail POS
    
    Returns Management
    
    Routing
    
    Sales Reports
    
    Scheduling
    
    Segmentation
    
    Self Service Portal
    
    Service History
    
    Service Level Agreement (SLA) Management
    
    Supplier Management
    
    Technician Management
    
    Web-based Deployment
    
    Wholesaler Management
    
    Work Order Management
    

## RepairShopr Integrations

Twilio

Integration rated undefined from -1 review

ShipStation

Integration rated undefined from -1 review

Descartes ShipRush

Integration rated undefined from -1 review

Google Calendar

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

authorize.net

Integration rated undefined from -1 review

See all 23 integrations

## RepairShopr User Reviews

Overall Rating

4.4

Ratings Breakdown

5

73%

4

13%

3

5%

2

3%

1

7%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.2

Functionality

4.3

Manny P.

Verified reviewer

Used monthly for more than 2 years

Review source

Reviewed February 2018

Best Computer Repair Software

5

Was able do service tickets on the go and could easily re-order parts and charge clients for visits. It's a simple paperless process and it's worth every penny. Great for small business owners.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

User friendly client repair tickets cloud console. You can be up in running in minutes. This is a great company with a lot of potential that cares. I put a suggesting for them a year ago and they did good by providing a mobile version for technicians. You can setup 2 step authentication, so your documents are secure. Company keeps on adding new things to their product and I am amazed every time I use the product on how far they have gone.

Cons:

Company looks like is heading into the mobile market. Although you can still use the console to repair tickets, the company is definitely moving in that direction and hope that they don't concentrate all their efforts in one market. Besides that I have no compliant's as a standard user for over 3 years.

Read More

CP

Charissa P.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Not just for Retail Computer Shops

5

If you track inventory, deal with repair tickets, and need to keep up with marketing to your client base, then this is unbeatable. When I was operations manager for a Retail and B2B MSP we switched our retail side from Connectwise to Repairshopr and it was like night and day. It connected quicker, gave us access to our inventory, integrated with Quickbooks online, and gave us custom-ability to really make it fit our business model. As operations manager I was able to build this around our existing processes and make it flow seamlessly. I now have moved to a telecom that could benefit from this, and the only reason I haven't switched are the two cons I listed. Both of them are offered by Quickbooks own ticketing system. Don't let their niche market of Retail ISP shops fool you. I've heard of this being integrated into auto shops and other mechanical fields. If you are in a business that dispatches any sort of technician, then this is the product you need.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The integration with other programs makes this unstoppable! This ties a CRM to your POS to your ticketing system. Being able to integrate all of these makes this system one of the most powerful I've worked with. It doesn't feel overbearing either. I worked with Kaseya BMS and Connectwise and both of those felt like beasts. This took a lot of key elements that those two systems have and brought them down to a retail level at a price that all companies should be able to afford. One of the best parts is that they are always integrating new features and squashing bugs. I was always amazed at how often new useful tools were being added. I'm pretty sure they don't have a huge team, but it felt like there must be hundreds of them with what was being accomplished.

Cons:

Integration with Quickbooks Desktop is limited, but Quickbooks online is excellent. I wish it had the ability to map out locations to dispatch technicians too. It will track where your clients are at, but if you are trying to schedule multiple field techs, it would be ideal if you could see specific open tickets on a map (Maybe ones labeled "Onsite") and then be able to assign them to technicians based on location.

Read More

SA

Shawna A.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2022

headache waiting to happen

1

We are CANCELLING this software. We signed up in September and were completely floored with how USELESS it is for our business in a quick hurry. Your inventory system has a mind of its own and should be re wrote! Ticketing to invoicing did work seamlessly, as long as you didn't need to know subtotals before billing. Late fees adding automatically is fine, until post dates play a factor as it does out here in rural areas. The integration to Quickbooks leaves much to be desired. To be honest, it was like working with a toddler because once I had fixed something, it reverted back to doing whatever it wanted. I fully plan to write a review for the world to see and be WARNED to not link up with your company. If you would like to make this egregious decision of purchasing and trusting your software to do what it said it could right, please contact me.....I would love to talk REFUNDS!!!

Ratings Breakdown

3

Ease of use

3

Value for money

2

Customer support

1

Functionality

Pros:

mobile app and cloud management was nice

Cons:

quickbooks integration was a one way street (sales tax didn't transfer correct, COGS didn't work at all, customers info got messed up and jumbled). work orders didn't subtotal so you had to invoice before you could see the amounts. invoice dates weren't changeable. serialized units were part of inventory. on repair tickets for units the mileage was a separate screen.

Reasons for choosing RepairShopr

the salesman said that all the features i need, it could do

Reasons for switching to RepairShopr

we wanted mobile use and more users

Read More

Sean J.

Verified reviewer

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed March 2018

A fantastic single pane of glass for repair shops

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Simplicity to use and setup. The help documentation is well written and easy to follow, and support was always prompt and followed up. love the integrations, with my accounting package, office 365 and a host of others. Sames me lots of time producing invoices and always great to refer to customer history and documentation with the Wiki.

Cons:

For running an after-hours computer repair business it can sometimes be hard to justify the monthly expense for the few jobs a month I do, but the time savings alone often make up for it. I would be happier with a reduced priced option to sacrifice some features such as the Marketr feature or leads feature.

Read More

CJ

Clifford J.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Great Foundations loads of potential!

5

After 5 years of searching and using various different CRMs, PSAs etc.... we landed on RS and have not looked back. Being a retail store it ticks 95% of all our needs. With previous systems we have several dashboards or other portals to login to achieve the experience we wanted.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

The GUI is nice and easy despite the Americanisms, automated most of our work flow, ticketing and stock control. Made good use of current integrations.

Cons:

Contracts section is not what you think it is, some integrations need to be development and worked on.

Read More

Ephantus N.

Verified reviewer

Farming

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2018

An excellent customer relationship management software

3

It is the best software for customer relationship management I have come across so far. It is reliable and easy to use and I wound recommend my business partners to try it

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

It is a software will very professional and functional ticketing to repair customers which can be tracked any time after the repair is done. I liked its excellent customer service platform which sends customized emails to customers and they make follow ups a week or two after the repair to make sure everything is well. Repair costs estimates in the software makes it fast and easy to come up with the pricing for a repair. This makes Repairshopr an outstanding software in inventory tracking and management to its customers.

Cons:

It can be costly because one has to use a different platform for payroll because it does not integrate one

Read More

BM

Ben M.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Great for retail store of any kind

5

RepairShoppr is a simply tool that is very useful to use in terms of customer management and isn't to be overlooked.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Functionality

Pros:

RepairShopr is a great tool to use in your business and can be used for pretty much all of your needs whether that be; inventory management to POS, estimates to ticket tracking, or even tracking your parts.

Cons:

While there isnt a scheduling type integration in RepairShoppr, there is a a Clock in/ Clock-out feature, however its not the most convenient in that regard.

Read More

Michelle C.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

CRM Essential

4

This program is perfect for my business

Ratings Breakdown

4

Ease of use

5

Functionality

Pros:

It is easy to customize to fit your needs. It really helps with the process of organizing your tickets, sales & inventory .

Cons:

Nothing negative to say about this. It is an overall great program

Read More

parul k.

Verified reviewer

Automotive

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed December 2018

one platform for customer relationship management

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

It helps in creating tickets, making invoice, customer relationship management along with marketing of repair shops. Its POS features create automatic cost estimation which is very impressive. It is integrated with paypal, google calendar, quick books. It has one more feature which i liked most that it has customized mail which can be send to the customers after work has been done, to follow up for making sure that everything is fine. It is customizable according to your requirements.

Cons:

There is nothing wrong in this software. Price of this can go a bit lower. Other then that, it is an awesome software

Read More

Tony B.

Verified reviewer

Computer Networking

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed April 2019

Any Business Any Size... This is a great Solution

5

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

Pricing is very standard to most others in the same solution category. They have a solid product here.

Cons:

I was a bit turned away at how much information is shown on their website. I would suggest to have a simpler site for potential customers to sign up.

Read More

Showing 1 - 10 of 128 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/)

## RepairShopr Popular Comparisons

[RepairDesk vs RepairShopr](https://www.softwareadvice.com/retail/repair-desk-profile/vs/repairshopr/)[Odoo vs RepairShopr](https://www.softwareadvice.com/crm/odoo-profile/vs/repairshopr/)

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