RocketReach vs Talkdesk

RATING:

4.2

(131)

RocketReach has 131 reviews and a rating of 4.15 / 5 stars vs Talkdesk which has 724 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (131)
4.5 (724)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 6, 2024
May 13, 2024
Pros/Cons
  • Pros

  • Extension built in makes is efficient to acquire contact info at that precise moment.
  • Ease of use & searching by Linkedin URL is Awesome. The internal search function is really good too.
  • Cons

  • Some emails that are marked as verified, still bounce indicating the account is no longer in use. This happens only abut 10% of the time.
  • Initially I found the interface to be somewhat confusing, but was able to quickly get the hang of it.
Read all user reviews
  • Pros

  • Talkdesk is fairly easy to use and offers a significant amount of customization and robust functionality. The user experience is quite intuitive and overall it operates consistently.
  • For it is the best in its field it is definitely above other software of the same kind and its price is quite affordable for the work it does.
  • Cons

  • There are some features that cannot be customized by the end user and must be modified by support personnel, this can be frustrating at times.
  • When listening to recordings, the caller and agent voices go between 2 speakers on the headphones and its a bit irritating.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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3 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos