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Ratings & Reviews

Overall Rating

4.36 / 5 (14,524)

4.16 / 5 (107)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

July 13, 2020

October 30, 2019

Pros/Cons

  • Pros

  • This software is so easy to use . I love it. Great functionality. The dashboard is always very attractive and simple

  • Beautiful interface and mostly very good price

  • Cons

  • The new Lightning experience​ looks pretty good however it is missing so many functions from the classic view.

  • not many, can be clunky but the pros definitely outweigh the little cons

  • Pros

  • The layout is simple so it can be picked up easily without much in the way of training and it's cheap.

  • Overall the software had a lot of options and was easy to setup.

  • Cons

  • For us it's fine, but a larger company may want some more customization options. There is not much I can think of not to like for our use.

  • Few bugs in the software, not sure if it's the version I'm on, but very little to complain about. Does exactly what you need, and then some.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

Salesforce users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

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Contract Term

Salesforce requires a year-long contract for cloud-based deployment; renewed annually.

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Upfront Costs

Additional fees apply for implementation (e.g., special integrations, customizations and/or data migration).

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Recurring Costs

Fees apply for premium support.

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Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

38 Recommendations

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support included in subscription fee.

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Online Case Submission

Online case submission available to all users.

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Online Support Options

Help website, knowledge base, and online community included in subscription fee. Additional support can be purchased.

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Training

“Getting started” online catalogue available to all users. Additional live and/or online training included in subscription fee. Online training includes webinars and/or videos.

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