Salesforce.com CRM Software


 

The Salesforce cloud is an on-demand customer relationship management (CRM) suite offering applications for small, midsize and enterprise organizations, with a focus on sales and support.

The Salesforce app has capabilities that include sales management, marketing automation, partner relationship management and customer service. These applications help organizations manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post sale.

Salesforce for Outlook allows users to synchronize contacts, calendars, emails and tasks in both applications. Salesforce for small business allows users to manage contacts, track sales deals, manage tasks and events, harvest leads and track performance. The Salesforce enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations and more.

CRM Salesforce solutions are available only for software-as-a-service (SaaS) deployment. Force.com provides a technology stack that covers database and security as well as workflow and user interface.

 

Salesforce.com - Sales executive dashboard
 
  • Salesforce.com - Sales executive dashboard
    Sales executive dashboard
  • Salesforce.com - Track opportunities
    Track opportunities
  • Salesforce.com - Mobile view
    Mobile view
  • Salesforce.com - Mobile search
    Mobile search
  • Salesforce.com - Mobile customer information
    Mobile customer information
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

7,168 Reviews of Salesforce.com

 

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Software Advice Reviews (2,043)
More Reviews (5,125)

Showing 1-20 of 2,043

qing from visionary
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Hard to use but very functional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a very functional tool to do Customer Relationship Management.
I would recommend if you have c2c business and need Customer Relationship Management.

Cons

It is a bit hard to use. Customer Relationship Management tool needs us to manually input all the info....

Review Source
 
 

Desirae from ClientsFirst Consulting
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall Salesforce has always proven to be a solid platform that is well thought out and extremely flexible. The addition of the Process Builder and it's ability to create records increases an admin's ability to meet the needs of their company without them needing to be a code monkey. The power that this alone puts into the hands of admins and companies is a game changer. Add to it the ability to create custom objects, fields, reports, the AppExchange and well, everything else, Salesforce has been and will continue to be my recommendation for any company to use that is looking for a CRM.

Pros

Salesforce has been honing their product for several years and it shows. They've taken the classic environment about as far as they can and have been making great strides in their new Lightning UI. The flexibility and ease of use of Salesforce, for any user regardless of position or responsibility, is amazing. The reporting ability of standard and custom objects allows all areas of a company to manage individual departments or areas of the business effectively and efficiently because all of the data resides in one place. The addition of Quip to the Salesforce family only enhances the already amazing experience of the force.com platform.

Cons

The biggest issue I have with Salesforce currently is the Lightning UI. Sales teams seem to love it which is great, however, I have yet to meet a Salesforce Admin or even consultant that lives in the Lightning UI unless they are required to. From an admin standpoint, the UI is slow and you have to look in various tabs to find all of the data we could previously find on one page. The lack of contrast of colors on the pages makes it difficult to read. From a functionality standpoint, there are features in classic that admins fought hard to get that Lightning is now lacking. 2 examples of this are the lack of ability to clone an opportunity with products and Lightning for Outlook's inability to attach an email to multiple opportunity records. Admins once again have to vote for these "ideas" on the IdeasExchange when they were already part of Classic and Salesforce for Outlook. These are not Ideas, this is existing functionality that needs to be brought back.

Review Source
 
 

aarti from Fab Treatments
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Streamlined The Department

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The system is great for storing customer data and contacts in an organised fashion and to keep track of sales
-

Cons

The system is not the easiest to pick up, training is needed to learn how to navigate the system and utilise it's features.

Review Source
 
 

Stan from Healthcare
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Helps with managing my leads

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Salesforce.com has been the bets CRM ever. It helps us managing leads. We can easily create or import leads and send them emails easily. It records email tracking activities which is very helpful.

Cons

Helps with reporting needs. Contacts can be easily imported or exported from the salesforce CRM. Deals can be created for my sales team.

Review Source
 
 

Joshua from Education
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommend this. They are the industry leader for a reason!

Pros

Efficient software
Everyone in company can use
Connects with other software
Great CSR
Streamlines a lot within company

Cons

Slow learning curve for some
Expensive to use if you are a smaller company
Sales team was a tad aggressive

Review Source
 
 

Chris from Innovative Manufacturing and Design LLC
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

good for customer tracking and quoting

Ease-of-use

Functionality

Product Quality

Customer Support

Was not super impressed with customer service or the sales department overall. I like talking with someone more local and more knowledge about our industry. spent most of the time just trying to explain what we do. was told upfront that they could everything i needed. got some basic pricing then as i tried out the free trial found the stuff i needed was not included in the base price. I had experience using their software when i worked for a different company and wanted to bring it over to my new shop but after using the system on my own decided it was not going to do what we needed and was going to more expensive that other complete software platforms.

Pros

Easy to use to build a quote/proposal. Once the proposal has been sent to the customer it is easy to track the sales process and once a sale is giving/PO won it is easy to convert the quote to an open job, attach files etc.

Cons

have to purchase add ons to get a total package, not unlike other software programs, just did not like not finding out all the upfront extra costs.

Review Source
 
 

Alex from Software
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best crm in the business

Pros

Easy to use, very flexible and integrated with everything. Great for marketing, sales and executive leadership.

Cons

The lead\contact set up isn't ideal, but you can work around it. Salesforce is huge so hard to get to support, but you rarely need it.

Review Source
 
 

Samuel from Emprise Technologies
Specialty: Software / IT
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Many features!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Salesforce is very robust tool for capturing and managing new leads and existing contacts. It is an excellent location to centralize and share information among many team members.

Cons

If you aren't ready to run a full blown sales plan/strategy, there will be many underutilized features in Salesforce.

Review Source
 
 

MH from KP
Specialty: Healthcare / Medicine
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Not for the health care industry yet

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Cloud based technology - eliminates the need for buying/leasing hardware and setting up the green houses.

Cons

You have to put ALL your data on the cloud and it is a very expensive to setup and to use per license.

Review Source
 
 

Terence from financeit
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Probably best CRM tool in the market

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

very intuitive with lots of capable features. report generating is easy as well as sharing content across the organisation.

Cons

Price is a concern and it is on the higher end of the CRM spectrum. It is more user friendly than most CRM. I've used Sugar and Microsoft Dynamics prior and find Salesforce to be superior

Review Source
 
 

Rohit from Sterling Talent Solutions
Specialty: Software / IT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Salesforce : Best CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

One of the most powerful CRM tool present in the market. The rate of growth of Salesforce is much more than the rate of growth of SAP, Oracle or Microsoft Access.

Pros

Salesforce has lately grown to use the latest technologies such as Data Analytics and Artificial Intelligence which in the Salesforce world are known as Wave Analytics and Einstein. With all the flexibility given to the admins and the developers, the Salesforce could be easily modified to suit a company's need.

Cons

The licensing cost of Salesforce is quite high which makes Salesforce a tool for the big companies. Also, being a cloud technology, there are a lot of limits also known as Governor Limits on the various actions that can be taken on the Salesforce data.

Review Source
 
 

Frazer from Marketing and Advertising
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

My experience so far is good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Is to use. Once you get a hang of it you can use it efficiently. Also very convenient to use anybody can use

Cons

Takes time to get used to it. Sometimes it gets very difficult to understand what is what. Requires time to adjust.

Review Source
 
 

Jennifer from Murata Electronics
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

CRM with all the bells and whistles

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

This cloud-based client relationship software can be deployed globally and is rich with multiple modules - from a great database with easy entry to managing marketing campaign click thrus. This has it all.

Cons

While the software offers quite a variety of well-developed features, it is a huge financial investment for a company.

Review Source
 
 

Laura from ECHO
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Hard to learn, lack of free customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Plenty of features will allow you to use this software for years in any department. It has all the bells and whistle which is great if you can use them.

Cons

It is difficult to learn and the online teaching tools are not very helpful. It can become frustrating unless you have some background knowledge of it.

Review Source
 
 

Kendal from VM Strategies
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Great CRM with other essential business features

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Their core business, the CRM platform, is phenomenal. They are definitely the industry leader and for good reason.

Cons

The sales team is EXTREMELY pushy. Once you give out your contact info be prepared to be bombarded with sales calls to get you signed up.

Review Source
 
 

Alexis from Crocs
Specialty: Retail
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Salesforce Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great CSR, wonderful options to chose from. Easy for agents to use, and for management to track and be involved.

Cons

Too much, need to define important metrics. There is not defined enough rules settings in our case types.

Review Source
 
 

Jered from Dynamic Business Solutions
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Excellent service

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It makes my company a lot easier to run. It streamlined a system we used to use pen and paper with and increased our revenue.

Cons

Technology always has its downfalls but easy to fix. Nothing really that big of a deal thought! Great thing!

Review Source
 
 

Kayla from GavinHeath
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

SalesForce rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Being able to quickly pick up training for this program was key. And the customer service is great which is highly important.

Cons

Modifying templates and/or the view of certain things can be tricky. This is definitely where the customer service came in handy.

Review Source
 
 

Brent from VitalSmarts
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Best of the CRMs for sales and marketing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Everything in one place. Easy to use reporting with a ton of customization. Simple layout with a new option for an improved "Lighting" experience. Process builder is an exceptional tool that a non-technical person like me can use (with some help from documentation and trial and error).

Cons

Because of the "object" structure, there are some hidden limitations that pop up when you are trying to build a report or workflow.

Review Source
 
 

Alejandro from AGILIS
Specialty: Banking
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

The Best CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Amazing features, really different from other CRMs we used before at the company. Great integrations available. Really good customer support.

Cons

Complex setup. Really expensive comparing to other solutions. I'd only go for this CRM after having implemented and finding limitations in lighter CRMs.

Review Source
 
 
 
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Showing 1-20 of 5,125

sham from Alpha Analytics
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

a wonderful platform to automate your sales management, partner and account management process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Collaboration, Accountability, Ease of Automation, Traceability, Dashboards, integration of other applications.

Pros

On the cloud, present on the mobile, easy to implement, omnipresent, can be customized to take the organization's brand guidelines. somewhat user-friendly. Available at no cost for Non-For-Profit institutions.

Cons

Customer support is a bit of a challenge as often the people on the other side are not familiar with the intrinsic details of the Salesforce ecosystem, extremely expensive when you look at the ROI of the tool.

Review Source: Capterra
 

Julia from Impact Media Corporation

July 2018

July 2018

Good software program for lead management and sales.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I do like the thoughtful detail they have put into this management tool. It helps us track data, correspondence and walk the customer from the start of our sales funnel on into a follow up review. Good stuff.

Pros

I do like the ability to customize the program to fit your business needs. We can do everything from enter leads on to walking them through the sales and booking process. We can record every conversation, email, correspondence and notes between agents. It's a great communication tool for our entire team to know the needs and orders of every client after a few clicks.

Cons

It's fairly easy to learn. I know there are features we aren't using that we could implement. The only think I can think of that would be helpful is if you could tell someone else was working on an account records page you were on. There have been a couple of occasions I went to save details and someone else had been working on the same client page.

Review Source: Capterra
 

Budi from PT Berlian Sistem Informasi

July 2018

July 2018

salesforce is widely use for helps sales and marketing to collaborate with customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

helps sales and marketing team to provide some information quicker through email blasting or message broadcasting

Cons

web-based application and integrated with other web services sometimes get stuck with internet connection limit

Review Source: Capterra
 

Jared from Brigham Young University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Great SaaS for customer relationship management! Definitely the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

-Sales management is awesome
-Marketing automation works like a charm
-Customer service management also incredible

Cons

Not a whole lot to complain about. Perhaps the learning curve is too steep, but that's really just nit-picking

Review Source: Capterra
 


July 2018

July 2018

on demand, helpful, easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The app has a ton of features that include marketing automation, partner management, and they definitely have helped me organize my business and clearly depict our goals and current state. From there, there are also post business options.

Cons

Learning curve for some people
sometimes it can be hard to get support because they are so large but they definitely will help you out

Review Source: Capterra
 

Regina from Tyburn Academy

July 2018

July 2018

IP flow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have used IPfolio which is built on Salesforce for IP tracking... It is a clean and easy to use tool

Cons

Our development team is still implementing some functionality. I think the migration has bee nfine and no major speed bumps yet.

Review Source: Capterra
 


July 2018

July 2018

Great company that knows the importance of sales processes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love using the dashboard feature on salesforce as it allows me to see where I am stacking up against the rest of my team. Its awesome that you can customize just about anything in their as well.

Cons

Sometimes creating reports can get confusing. I have to have my manager show me how to do things more often that I would like.

Review Source: Capterra
 

Tasia from home depot

July 2018

July 2018

This is a great tool to use for sales management if that is what you do.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a very useful tool if you are into sales and marketing and needing to stay orgainized.

Pros

This software lets me track activities of my staff. their designated Tasks, calls they made, and emails sent to potential new clients. All your information and data is stored in the cloud so you can access from no matter where you are at, works well with basically any browser I have used it on, mostly I use Chrome and no problems. This software is very user friendly has various tabs that help you keep different categories organized.

Cons

I believe it is somewhat kind of pricey but you get what you pay for usually, In my opinion I think it is worth what it costs because of how much it helps and assists with my marketing. I did an update and it changed the dashboard, my tabs and certain other features around, I had to search around for them, but not a game changer

Review Source: Capterra
 


July 2018

July 2018

Easy to navigate and extract data

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Able to capture data flow from the platform to market company and its abilities

Pros

The ability to care for us with other systems and import data for collection and reporting on different platforms

Cons

There is not a direct connection between current sales force platform and current platform; would like to see something through either in a SFTP or a direct connect with data feeds flowing back-and-forth between the two systems

Review Source: Capterra
 

Layne from Reading Horizons
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

It's the standard by which all other CRMs are judged

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's highly configurable and can integrate with almost everything that needs to integrate with a CRM. It really is what you make it, and if you have a team of people that know how to turn it into what you want, you can end up with a really great program.

Cons

It's highly configurable, which means that it's easy to turn it into a big mess of overlapping configurations.

Review Source: Capterra
 

Miriam from RCG Global IT

July 2018

July 2018

So far very good. Easy to use and it is cloud-based to it now uses the latest technology for CRM.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is cloud-based and the tasks can be done and set automatically. Salesforce is further improving so it can cater to more clients and demands in the future.

Cons

So far none since the customer knowledgebase is always up to date and their customer is easy to contact if we need to report any issues.

Review Source: Capterra
 

Luke from Eagle Eye Security Solutions Ltd

July 2018

July 2018

Great for my team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I loved to clean feel of this, super simple and very professional. My team found it easy to use. And that is great.

Cons

The price. Omg I wish it was cheaper. A lot of other companies are using it but we could no afford it any more.

Review Source: Capterra
 


July 2018

July 2018

Took too much space on my phone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I liked how it would help our company inspire each other. It really liked the grouping feature so that my feed wasn't cluttered.

Cons

Loved it but the amount of space it took on my phone was way too much. Sometimes loading pictures would take quite sometime. But that could of been a data issue

Review Source: Capterra
 


July 2018

July 2018

Use Salesforce primarily for opportunity tracking and project documentation

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Salesforce allows opportunities to be tracked from start to finish. The Chatter feature is a good way of communicating in a public way that creates a historical record.

Cons

Configuration and setup isn't really intuitive. Once it's done it's typically easy to use but the configuration takes a special skill set.

Review Source: Capterra
 

Puru from Angel Investors Network
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Nice tool to manage potential sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This set a way to organize our customer data base. We got better insights on our customers and hence picture of our success in businesses was clear with it. We handled our business data very well with it and mapped to needed outputs.

Pros

There are many reasons why Salesforce CRM is known as the best CRM. This is the most robust CRM on the market with very active community. We have many third party integrations available. You are about 100% guaranteed to be able to integrate salesforce with almost every other marketing and sales tool on the market.

Cons

We can see some more features and also sometimes sales process can sometimes be too complicated to the point where it slows down the sales team from doing their job.

Review Source: Capterra
 


July 2018

July 2018

Excellent CRM +

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

One of the smoothest workflow processes of any professional applications. Lots of basic and advances features for a great UE. East to customize and collaborate. Lots of compatible 3rd party applications. If you've never tried Salesforce, they do have a free 30-day trial period, so definitely take advantage of that.

Cons

For users using their lower-tiers it does lack some important functionality. The learning curve is so-so, definitely not the easiest in the industry, yet manageable.

Review Source: Capterra
 


July 2018

July 2018

I found Salesforce to be an excellent tool to refer to information about select clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easier work day

Pros

User friendly and very accessible the fact that colleagues can add any information they deem important to client files mean everyone can access this and the service level improves.

Cons

It looks a bit dated and needs a revamp soon in my opinion. Would be great if there was a phone app too.

Review Source: Capterra
 


July 2018

July 2018

I have used Salesforce.com several times with three different companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like the most is the interconnectivity with other applications, and the custom-ability for my companies specific needs.

Cons

I wish that everyone in our company was as committed as I am to using the application without exception. It can be complicated for some who refuse to take the time and build the habit of using it as a rule.

Review Source: Capterra
 


July 2018

July 2018

It is a great tool for pure sales.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are too many benefits to list - but it is a sales managers dream come true for tracking!

Pros

This is a great visual product for a team of sales professionals. It allows you to run many reports to see exactly what is happening and where it is happening (or not happening). It has truly defined what is needed to make a sales team successful and helps you track it.

Cons

I wish that it integrated into other CRM tools that were used for the operation side of the house so that we could use this software with our ops CRM tool.

Review Source: Capterra
 

Kayla from Reflex Media

July 2018

July 2018

Great way CRM!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best feature that sales force offers is its affordability as well as it's user friendlyness. The product certainly adapts to the needs of the customer.

Cons

Not really much I don't like about salesforce. I would recommend this product for bigger companies, though.

Review Source: Capterra
 
 
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