--- title: "Salesforce Sales Cloud Software Reviews, Demo & Pricing - 2026" description: "Review of Salesforce Sales Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/2764-Salesforce/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Salesforce Sales Cloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)[Alternatives](https://www.softwareadvice.com/product/2764-Salesforce/alternatives/) # Salesforce Sales Cloud Review From $25-$500/month Free trial 5 plans Wondering if Salesforce Sales Cloud is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Salesforce Sales Cloud 4.4 [(18995)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) FrontRunner 2026 Pricing Starting at $25.00 per user per month ### About Salesforce Sales Cloud Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, marketing automation and contact management solutions. It assists businesses in overseeing customer accounts, monitoring sales leads, executing and assessing marketing efforts and offering post-sale support. The upgraded Salesforce Lightning Experience enhances the CRM capabilities of Sales Cloud, optimizing the sales cycle and enabling sales representatives to effortlessly generate leads, manage accounts, oversee campaign progress and compile reports. Integration with Salesforce for Outlook allows for seamless synchronization of contacts, calendars, emails and tasks across both platforms, ensuring uninterrupted business operations. Specifically designed for small businesses, Sales Cloud empowers companies to organize contacts, monitor sales activities, manage tasks and events, generate leads and assess performance metrics. Additionally, for larger organizations, the sales cloud enterprise edition enriches the platform with additional features such as call scripting, collaborative selling tools, comprehensive business workflow management, approval processes, custom a... pplication development, API integrations and more. The Salesforce CRM solution is available as a software-as-a-service (SaaS) offering, providing a comprehensive technology infrastructure that includes data management, security, workflow integration and user interface functionalities. Automated CRM updates, centralized data and smarter insights backed by the Salesforce Platform and Data Cloud represent a leap towards a data-driven sales strategy. Additionally, the integration of Sales Cloud with Tableau brings advanced analytics to the forefront, enhancing forecast accuracy, pipeline growth and revenue optimization.  Salesforce Sales Cloud underpins revenue growth through its integrated growth platform, encapsulating revenue lifecycle management, CPQ (configure, price, quote) and sales performance management. This integration connects product catalogs, pricing management, contracts and billing in one coherent system, facilitating sales across various channels. Additionally, the partner relationship management is also enhanced, easing the management of resellers, distributors, and other partners to drive channel sales and performance.  Salesforce Sales Cloud presents a sales solution that is adaptable to various business needs, offering total visibility into the sales pipeline. It enhances sales team productivity through built-in AI and sales engagement tools. Trusted AI, grounded in unified sales data, offers sales teams faster, smarter selling capabilities. Furthermore, sales engagement is baked directly into the CRM, allowing for accelerated sales cycles and more impactful buyer connections. Additionally, outcome-based enablement programs improve seller efficiency and productivity, ensuring sales teams operate at peak performance levels. Salesforce Sales Cloud includes Agentforce, comprising SDR (Sales Development Representative) and Sales Coach components. The autonomous agents are designed to scale sales teams effectively. Additionally, it focuses on building the pipeline by autonomously nurturing inbound leads around the clock and elevating sales performance by offering personalized coaching to sales representatives. Wondering if Salesforce Sales Cloud is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Salesforce Sales Cloud User Interface ## Popular Salesforce Sales Cloud Alternatives Main Product Salesforce Sales Cloud 4.4 [(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) 4.5 [(506)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.19Value for money - 4.43Customer support - 4.43Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(7010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) 4.5 [(256)](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.53Value for money - 4.61Customer support - 4.22Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(630)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.80Customer support - 4.68Functionality Pricing Starting at $250.00 per month Get Price ## Salesforce Sales Cloud Pros and Cons We analyzed 18,995 verified reviews for Salesforce Sales Cloud to find out what actual users really think. Select to learn more Comprehensive Sales Process Tools Salesforce Sales Cloud offers a robust suite for managing leads, tracking sales cycles, and organizing customer data. Customizable workflows, automation, and analytics help teams streamline sales activities, improve efficiency, and gain actionable insights to drive revenue growth. Centralized Customer Relationship Management The platform provides a unified view of customer interactions, making it easier to personalize service and follow up efficiently. Integration with other tools and automation features support effective customer support, helping businesses manage data and improve client relationships. Extensive Platform Customization Options Salesforce Sales Cloud stands out for its high degree of customization, allowing businesses to tailor workflows, dashboards, and integrations to their specific needs. Flexible configuration and automation features enable organizations to adapt the platform as they grow. High And Escalating Costs Salesforce Sales Cloud's pricing is often seen as expensive, especially for small businesses. Costs can rise quickly with additional features, user licenses, integrations, and support, making it challenging for budget-conscious organizations to manage expenses. Steep Learning And Onboarding Demands Users frequently mention a steep learning curve, with setup and daily use requiring significant training. The platform's complexity can be overwhelming for new users, often necessitating dedicated admins or external support to ensure effective adoption. Complex And Unintuitive Reporting Creating and customizing reports in Salesforce Sales Cloud can be confusing and time-consuming, especially for beginners. Users report difficulties with report parameters, limited flexibility, and challenges in extracting or combining data across objects. ## Salesforce Sales Cloud Pricing and Plans Salesforce Sales Cloud has five plans. Starter Suite is $25.00/user/mo billed monthly. Pro Suite is $100.00/user/mo billed monthly. Enterprise is $165.00/user/mo billed monthly. Unlimited is $330.00/user/mo billed monthly. Einstein 1 Sales is $500.00/user/mo billed monthly. Free trial Starter Suite $25.00 per user, per month For up to 5 users Starter Suite plan includes: - Lead Management - Account Management - Contact Management - Opportunity Management - Email Integration - Automated Activity Capture Pro Suite $100.00 per user, per month This plan is designed for any size team and is billed annually. Pro Suite plan includes: - Contracting - Quoting - Customizable Reports & Dashboards - Forecast Management Enterprise $165.00 per user, per month This plan is designed for any size team and is billed annually. Enterprise plan includes: - Workflow Automation - Advanced Pipeline Management - Deal Insights - Conversation Intelligence - Approvals Automation Unlimited $330.00 per user, per month This plan is designed for any size team and is billed annually. Unlimited plan includes: - Full Sandbox - Premier Success Plan - Sales Engagement - Predictive AI Einstein 1 Sales $500.00 per user, per month This plan is designed for any size team and is billed annually. Einstein 1 Sales plan includes: - Performance Management - Revenue Intelligence - Data Cloud - Team Collaboration with Slack - Sales Programs Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Salesforce Sales Cloud pricing compare to alternatives? Salesforce Sales Cloud's starting price is $25.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Salesforce Sales Cloud4.4[(18,995)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) | $25.00 /user/mo | Available | Not available | 4.0 | | [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)4.5[(4,493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) | $20.00 /user/mo | Not available | Available | 4.3 | | [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/)4.5[(506)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) | $15.00 /user/mo | Available | Available | 4.2 | | [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) | $14.00 /user/mo | Available | Available | 4.3 | | [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/)4.5[(256)](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/) | $29.00 /user/mo | Not available | Not available | 4.5 | Salesforce Sales Cloud4.4[(18,995)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) * * * Starting price $25.00 /user/mo Free trial Available Free version Not available Value For Money 4.0 - [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)4.5[(4,493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) * * * Starting price $20.00 /user/mo Free trial Not available Free version Available Value For Money 4.3 - [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/)4.5[(506)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) * * * Starting price $15.00 /user/mo Free trial Available Free version Available Value For Money 4.2 - [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) * * * Starting price $14.00 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/)4.5[(256)](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/) * * * Starting price $29.00 /user/mo Free trial Not available Free version Not available Value For Money 4.5 ## Salesforce Sales Cloud Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Salesforce Sales Cloud Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking Ad hoc Reporting Agent Management AI/Machine Learning Alerts/Notifications API Appointment Scheduling Approval Process Control Assignment Management Audience Targeting Auto-Dialer Automatic Call Distribution Batch Processing Bid Management Budgeting/Forecasting Business Card/Badge Scanning Business Process Control Buyer Management Calendar/Reminder System Calendar Sync Call Center Management Call List Management Call Logging Call Management Call Monitoring Call Recording Campaign Analytics Campaign Management Campaign Planning Catalog Management Change Order Management Channel Management Chat/Messaging Client Management Client Portal Client/Property Matching Client Tracking Collaboration Tools Commenting/Notes Commission Management Communication Management Competitive Analysis Configurable Workflow Contact Database Contact Management Contract/License Management Conversion Tracking Correlation Analysis CRM CRM Integration Customer Database Customer Engagement Customer History Customer Management Customer Portal Customer Profiles Customer Segmentation Customer Social Profiles Customer Support Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Entry Data Import/Export Data Integration Data Management Data Security Data Synchronization Data Visualization Deal Management Document Management Document Storage Drag & Drop Drip Campaigns Dynamic Modeling Electronic Signature Email Alerts Email Marketing Email Response Control Email Templates Email Tracking Employee Management Engagement Tracking Estimating Exception Reporting Field Sales Management Financial Management For AEC Industry Forecasting For Insurance Industry For iPad Devices For Mac Devices For Real Estate For Real Estate Agencies For Sales Teams/Organizations For Small Businesses For Startups Goal Management Graphical Data Presentation Inbox Management Interaction Tracking Internal Chat Integration Job Costing Job Scheduling Key Performance Indicators Knowledge Base Management Knowledge Management Landing Pages/Web Forms Lead Assignment Lead Capture Lead Distribution Lead Generation Lead Management Lead Nurturing Lead Qualification Lead Scoring Lead Segmentation Listing Management Live Chat Marketing Automation Medical History Records Meeting Management Mobile Access Mobile App Modeling & Simulation Monitoring Multi-Campaign Multi-Channel Communication Multi-Channel Marketing Multi-Currency Multiple Projects Onboarding Opportunity Management Patient Communications Patient Management Performance Management Performance Metrics Personalization Physician Management Pipeline Management Pipeline Reports Predictive Analytics Presentation Tools Price Optimization Prioritization Product Catalog Progress Tracking Projections Project Management Project Time Tracking Project Tracking Proposal Generation Proposal Management Prospecting Tools Purchase Order Management Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Recommendations Referral Tracking Reminders Reporting & Statistics Role-Based Permissions Sales Activity Management Sales Approval Sales Automation Sales Forecasting Sales Onboarding & Training Sales Reports Sales Trend Analysis Scheduling Search/Filter Self Service Portal Shared Contacts Social Media Integration Source Tracking Statistical Analysis Subcontractor Management Support Ticket Management Tagging Task Progress Tracking Task Scheduling Team Collaboration Template Management Templates ## Salesforce Sales Cloud Integrations Microsoft Outlook Integration rated 4.7 from 42 reviews Slack Integration rated 4.8 from 36 reviews Dropbox Integration rated 4.4 from 32 reviews Salesloft Integration rated 4.5 from 31 reviews HubSpot Marketing Hub Integration rated 4.0 from 30 reviews Zapier Integration rated 4.4 from 27 reviews See all 32 integrations ## Salesforce Sales Cloud User Reviews ## Salesforce Sales Cloud customer ratings - Overall rating: 4.4/5 - Total reviews: 18,995 ### Rating distribution - 5 stars: 10,467 reviews (55%) - 4 stars: 6,540 reviews (34%) - 3 stars: 1,552 reviews (8%) - 2 stars: 268 reviews (1%) - 1 star: 168 reviews (1%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 4.0/5 - Customer support: 4.1/5 - Functionality: 4.4/5 --- ### Mobile Access and a Clear Dashboard Keep Projects and Sales on Track - Overall rating: 5/5 - Reviewer: Mohnish T. - Industry: Renewables & Environment - Company size: 201-500 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helps to improve coordination among team members and departments. Improvedls productivity, leads to achieve goals. Very helpful in managing activities and coordination. #### Ratings breakdown - Ease of use: 5/5 #### Pros The mobile application provides access from any location helps to act in time without any delay. Also it's dashboard feature provides complete overview of all project, sales related activities instanly helps tobtrack and followup processes. #### Cons It is very complicated to use its features without proper training. Lots of documents need to upload for approval process. --- ### Convenient Mobile Access Boosts Productivity, but Features Need Training - Overall rating: 5/5 - Reviewer: Prafull R. - Company size: 51-200 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can easily monitor my assigned activities, achieve my KRA without maintaining separate assessment files, and share data by downloading it from Salesforce Sales Cloud. #### Pros I like that Salesforce Sales Cloud lets me use the mobile app right away without a laptop or authorization. I can easily track and monitor my assigned activities, keep up with my attendance, and work toward my KRA without maintaining separate assessment files. I can download and share data through the app, and tracking my activities has improved my productivity. #### Cons I find some Salesforce Sales Cloud features very tough to use and feel they need proper steps or AI-related features for smoother use. I need proper training or AI chatbots to use it fully. --- ### Started tracking every fabric order, so I stopped losing wholesale leads. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Textiles - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For a small studio like ours, chasing down textile orders and keeping track of all the buyers used to eat up half my week. Now, though, the pipeline view shows me exactly who needs a follow-up before they even have to ask, which is a massive help. Honestly, it’s worth the subscription price just for the hours it’s handed back to me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our rep list used to live in three different notebooks and a spreadsheet that nobody ever bothered to update. Now every wholesale buyer, swatch request, and reorder date is in one record. The setup took an afternoon, not a week. Before a trade show call, pulling up a client's last order used to take twenty minutes, now it’s just seconds. #### Cons The mobile screen feels pretty cramped whenever I’m checking a customer file on the workshop floor between dye batches. There are a few fields in there we don't even use, like territory quotas, that just clutter up the layout. I really wish there was a simpler way to remove them without having to call support. --- ### You don't have to hunt through old emails anymore just to find what you promised a customer. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Before Sales Cloud, we had customer details scattered across spreadsheets, email threads, and handwritten notes. Miscommunication was constant. Now our whole support team works from the same record, sees the same history, and nobody has to ask what happened on the last call. Worth every bit of the learning curve for how much cleaner our workflow runs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We used to lose track of customer promises between shifts and ticket handoffs. Now every interaction lives in one timeline, so if a customer calls back about their data plan, I can see exactly what my colleague told them yesterday. Follow-ups don't fall through the cracks anymore. We aren't starting from scratch every time someone calls, so our resolution time has dropped. #### Cons The mobile app drains my phone battery faster than I'd like when I'm checking cases between site visits. Report building took me longer to learn than expected, though once you get the logic it makes sense. --- ### Great Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I like it and would recommend it. This is such a common software that a few members of our team have been able to take courses to learn how to better use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how customizable this software is. Our IT team has been able to change the layout to where it works best for our company and they are able to make quick changes when needed. #### Cons I don't really have any complaints besides the fact that it is difficult to retrieve deleted docs that have been uploaded to our system. wish there was a recycling bin with a few days before it empties. --- ### review saleforce - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Salesforce Sales Cloud offers a strong set of features for managing the sales process, and the pricing has been good relative to the value and ROI it provides. It also helps keep customer and sales information organized in one place. #### Cons The platform can feel a little complex at first, especially for new users. Some features and configurations require time to learn and set up, so the initial onboarding experience could be more intuitive. --- ### Easy with Value for money - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered In the start of my career, I was working with an organisation and from the client side we got the software, and as per my use i would say easy to use and easy to operate the task, there were features to get the product details in some clicks only. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Used one of the product previously when i was in the start of my career, so company gave use to work on that.. and as a fresher it was east for me to work upon at that time.. As per the seniors conversations it was value for money. #### Cons I figured out one issue at that time, actually some time it went down and it takes time to be on track, Currently i am not using it but i used previously so i don;t know about current performance. As an TPA employee I did not get a chance to contact the customer support so i would not say anything. --- ### A peut pres 2 anneés d’utilisation - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros J’utilise Salesforce Sales Cloud depuis un moment 2 ans a peut pres et je trouve que c’est pratique pour garder les informations sur les clients et suivre les activités commerciales. Ça permet de mieux avoir une vue d’ensemble. #### Cons Quand il y a beaucoup de données à gérer, il faut parfois prendre un peu de temps pour bien organiser les informations. Certaines fonctions peuvent aussi demander un petit temps d’adaptation. --- ### Salesforce Review - Overall rating: 4/5 - Reviewer: Vivian P. - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ability to centralize all interactions, track communication histories, and customize pipelines to fit complex relationship models is incredibly powerful. The most impressive aspect is the predictive power of its AI driven insights, which provides clear visibility into pipeline health and ensures that no high value lead is overlooked, making it a powerhouse for teams that prioritize data driven growth It is a robust and reliable solution that significantly enhances sales tracking, customer relationship management, and operational transparency. While there is a learning curve and upfront investment, the long-term benefits in terms of efficiency, scalability, and data-driven decision-making make it a worthwhile platform for organizations looking to mature their sales processes. #### Cons It’s not the most intuitive system when you first start using it, and setup can take a fair bit of time and effort to get right. If it’s not managed well from an admin perspective, the interface can also become cluttered with too many fields and workflows." "It has many times where the data from the site and the input from the UX is not fluid and creates lag or extraneous prompts." "That said, there are some limitations around formula fields and complex calculations. When referencing other formula fields or building longer logic scripts, the constraints can make certain metrics difficult to implement directly in Salesforce, requiring some calculations to be handled outside the system. --- ### great centralised sales crm, Highly recommend (abundance of tools and features is great) - Overall rating: 5/5 - Reviewer: Arran D. - Industry: Retail - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I am happy, I used it to build out my outreach and sales infrastructure, it worked how I needed it to without issues #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very useful features, top of the sales CRM softwares for a reason. I love the all inclusive features and the centralisation #### Cons Some parts did feel quite difficult to set up and I think it requires a level of technical knowledge, software experience etc to build something within it. but for simple use it is great --- Showing 1 - 10 of 18995 Reviews [See All Reviews](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) ## Salesforce Sales Cloud Popular Comparisons [HubSpot CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/2764-Salesforce/)[HubSpot Sales Hub vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/21946-hubspot-sales/)[Zoho CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392464-zoho-crm/)[Claritysoft CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/9707-claritysoft/)[Kylas Sales CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/216694-kylas/)[Bigin by Zoho CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392397-bigin-by-zoho-crm/)[Netskope One Platform vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2667-Insightly/vs/2764-Salesforce/)[eWay-CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/31005-eway/)[Dynamics 365 vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/106335-Dynamics-365/)[Pipedrive vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/321306-pipedrive/)[Act! vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/3259-act-crm/)[Odoo vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/77019-odoo/)[monday CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/348745-monday-crm/)[EngageBay CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/83835-engagebay/)[Shape vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/49041-SetShape/)[Thryv vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/66581-thryv/)[OpenCRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/8288-opencrm/)[Bitrix24 vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/128326-bitrix24/) [Compare All Alternatives](https://www.softwareadvice.com/product/2764-Salesforce/alternatives/) ## Other Top Recommended CRM Software [SalesNOW](https://www.softwareadvice.com/marketing/salesnow-profile/) **4.6** (81) Recently recommended **66** times [Rolldog](https://www.softwareadvice.com/marketing/rolldog-complete-profile/) **4.9** (33) Recently recommended **64** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (256) Recently recommended **63** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (154) Recently recommended **62** times Stuck Between Options? Our experts can help you compare Salesforce Sales Cloud with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice