Salesforce Sales Cloud vs Surefire CRM
Salesforce Sales Cloud has 18339 reviews and a rating of 4.39 / 5 stars vs Surefire CRM which has 55 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.
- Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
Cons
- It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
- There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Pros
- I appreciate the overall ease of use with this software. The reminders are great, and the tags feature is very helpful.
- Quick response times with detailed responses, they truly are on your side and want you to succeed in using Surefire.
Cons
- The learning curve is a bit high, but we also started at a disadvantage - our parent company did not explain their setup to us.
- There are also software idiosyncrasies that can get a little annoying especially when trying to train our managers to utilize the system for their needs.
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