I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

Salesgirce is very effective when it comes to tracking the progress of each case within my organization, great tutorials to get you started and very easy to navigate through cases and serial numbers.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

Salesforce has a lot of capabilities, it covers everything. The leads section was nice, and it was great to be able to create your own sections.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

I hate that I have to refresh every thing but I'll deal with it for some of the other options.

We are implementing work instructions that are now in excell. The biggest advantage is that we have all the instructions in one place and not all over the computers.

Incorporation of many aspects people wanted to see solved.

Sometimes end users complain about the choppy videos.

Difficulty in the presentation of the instructions, there is no list to choose from but to search.

Every operator can work with it, even the older operators are positive about the program. Very clear steps to follow and the possibility to add extra information are handy.

Excellent software that helps us make a step in training employees.

For the users is it very easy to implement and use this.

Problem with tables creation , difficult to create tables.

We can save all documents on software, and we can find it easy if we can organize it by admin. In a good way from the first time.

Editor is not very well laid out and all other editors can access your work and edit. Should have restriction on each users work.

Silver bullet: Solving many issues with one solution.

Expertise of SwipeGuide on how to make good instructions has helped us improve our instructions.

I like how easy and quick you can make content and the layout of the portal.

Quick and easy ROI (Return of Investment), SImplicity yet effective, Scalable and Listens to the users for improved functionality.

Meanwhile, we have been putting effort into sharing improvement ideas as a sort of teamwork with that very same customer support - on our case, with Ingrid.

Swipe guide is an interesting and educative or innovative application, that help in educating and enlightening people.

Not able to manage images. For instance, difficult to find if the image already exists in the library.

Easy to use and to find all the document from all the OpCos.

No need to conduct repetitive training for the team and new employees because with Swipe Guide, we have the step-by-step videos that we use for training.

Easy to use, a nice layout, great customer support.

I think for example that could be more configurable for admins. For example one disadvantage is that inside of a guide, i havent got the optiona to create subthemes inside of themes.

It's very hard to adjust the pictures in every step. Sometimes the pictures aren't visible because they are too large.

No notification generated when feedback is received. Edit history comments are not descriptive to what exactly was changed.

Quick response by customer support. Helpful Skype meetings and training.

Easy and intuitive to use, for both creator and user of instructions.

Very easy to use, intuitive, great user experience.

Good opportunities to adjust to almost any task in production.

This software seems to have gathered all the best ideas and applied its principles in order to answer everyone's expectations.

No longer have to find all the paper copies of work instruction on the floor when there is an update. No longer have to spend time formatting instruction on a word document.

It’s ok but missing some features that others already have.

US Dollar

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


LongDescription

Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Meeting Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Project Management

Approval Process Control

Auto-Dialer

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Medical History Records

Audience Targeting

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Assignment Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Contact Management

Sales Approval

Version Control

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Bills of Material

Lead Management

Conversion Rate Optimization

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Performance Metrics

Routing

Territory Management

Channel Management

Dynamic Modeling

Training Management

Maintenance Management

Shared Contacts

Production Scheduling

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Mac OS

Web browser (OS agnostic)

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce Sales Cloud

In Person

Live Online

Webinars

Documentation

Videos

Euro

It’s time to simplify the way people work and learn at the frontline.

SwipeGuide is the frontline 'how-to' software for collaborative and connected work at scale. The clear-cut platform helps you drive operational excellence through standard work and frontline skills development, hassle-free  (we promise). 

✓ Coordinate instructions, checklists, and frontline know-how to prevent errors and keep every process running smoothly. 
✓ Standardize 50 different ways of doing the same thing. 
✓ Capture improvements and share data driven best practices across teams to drive efficiency and continuous improvement.
✓ Motivate frontline teams to develop skills proactively and simplify shop floor training through dynamic skills management. 

→ Simply put: SwipeGuide captures the know-how of the best to remove the guesswork from the rest. Every task done right. No matter who. No matter what.  

That’s our groove - hope you like it. 


SwipeGuide is trusted by industrial frontrunners around the world, including Coca-Cola, ABB, and HEINEKEN. SwipeGuide has been awarded with the “Easiest company to do business with” badge by G2 and ranked as one of the most user-friendly software solutions in the UX Design Awards in 2023.

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