Pretty great, they always get back to you at a reasonable time, polite and the product is overall really great to use.

They go above and beyond to meet our expectations. They are very responsive and offer great problem solving solutions.

We're able to identify where we win and lose prospects. Our sales team is better able to evaluate their activities and clearly determine what is and isn't bringing us business, time management is key.

I can't say enough good things about the quality of the organization's customer support. They are simply the best of the best.

Integration with our existing business processes was easy and the ability to add unlimited custom fields was  a big plus for us.

Helps us keep track of all of our contacts, companies, leads, and opportunities. I record my emails in it and our sales people are able to use it on mobile when they are out on the road.

For a smaller company on a budget, it is a good value.

Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support.

We can no longer upload data into the system, I do believe that option was disabled by the larger corporation we represent, and not a factor of SalesNOW, that has limited its effectiveness.

The system is very versatile and allows us to be creative with our solutions.

It doesn't integrate with our Health Information System, although they've tried very hard to get that done.

One of the shining lights in the murky CRM industry. Cons: This must be a trick question.

I like the ease of use and the app. I am very happy with the customer support.

What I liked best about this product is ease of use and easy to customize. Reporting is easy and intuitive.

The software is easy to navigate and use both for our sales team and managers. We love the ability to customize as needed as well.

CRM that does what we need to have done. Gives us a great look at our agency.

SalesNOW is easy to use, fully automates my business and has made my business process very efficient and effective.

Every item we had an issue with was resolved and quickly. Extremely happy with the software.

I like that it has all the features you need to track and keep a tab on your business, while having the ability to personalize key features. The customer support from day 1 is the best, hands down.

Overall a very positive experience. Very good and accessible tech support.

I can't look up a contact by email address. I don't like new windows opening all the time.

We work with many vendors and no one exceeds the customer service level of the folks at SalesNOW.

The only problem we had was getting people use to using this.

Our integration/set up was smooth, fast and worry-free, thanks in large part to our SalesNow Account Manager, who was knowledgeable, professional and very responsive.

The support is outstanding at SalesNOW. The application is also very easy to you and not cumbersome like many of the apps out there.

We have had excellent Customer Service and I am very impressed with the system and the support we receive. I can give this an excellent rating and that is very rare.

I really like SalesNOW - they are super attentive and it's great for someone who is lookign for a CRM at a great price.

Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING.

Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

The upfront Qualifying and Profiling of your needs is critical in providing the right solution for your biz. The ability to customize fields and create your specific template is awesome.

Cost/Benefit is very good. The staff at SalesNOW is very responsive and eager to help.

I loved the ability to attach bids and other documents to each contact.

It's great to be able to have my clients just jump into the video chat we scheduled, rather than asking what platform they use (Skype, ZOOM, etc.) and coordinating around their requirements.

Vectera is so easy to use and config it is amazing. The fact that you can run it under your own custom domain makes it even better.

I must also highlight the great technical support service that are very receptive to solve doubts and take very into consideration the ideas of improvement of the application of their clients.

Setting up a virtual meeting is so easy, definitely with the integrated scheduler. I love the cobrowsing feature, it's so easy to work work in a page together.

Syncing of things keyed in can be slow, probably due to free trial when everyone is using it, thus causing a lag in syncing of things keyed and drawn. The lack of shapes to draw.

The ability to have perpetual rooms to use with clients is great too, you can upload files, use whiteboards etc and they are there ready for the next call with them.

It has made a huge difference in my business before covid, now that everything is remote, it's a blessing to have.

The audio and video quality is very good and ease of use too. Added benefit is their scheduling tool which links to your calendars like Calendly and Birdseed do.

Besides the great customer service, it's VERY easy for clients to access the meeting room. Cobrowse is amazing for training and tech support.

Probably, it is the most helpful service which combines the best price and the best quality. Indispensable for any exam coaches, language tutors and experienced teachers working online.

The integrated booking, billing and meetings is incredibility easy to use. My clients enjoy the platform, since there are nothing to install.

FAST, EASY, SECURE Point-to-Point, FEATURE-RICH: Perfect.

The company is quite new but I am confident they will continue to improve this valuable product into real challengers for Zoom and Hangouts, and sorry to say, one of my favorite tools, Calendly.

I have not tried out all the options and functions yet, but it is so  professional, so perfect, so splendid that I cannot express the overwhelming happiness I feel. Everything is working flawlessly.

Besides ease of use and cost, they are very responsive with communication.

US Dollar

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment.


SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphical representations of sales forecasts, funnels, and activity reports. The solution offers a mobile application for Android, iPhone, iPad, and Blackberry devices.


SalesNOW is available on a monthly subscription basis that includes support via phone, email and through product tutorials and manuals.



LongDescription

Forecasting

Internal Chat Integration

Product Catalog

Mobile Alerts

Lead Capture

Document Storage

Proposal Generation

Activity Tracking

Customer Service Analytics

Referral Tracking

Contract/License Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

Call Management

Sales Trend Analysis

Customer Support

Self Service Portal

Contact Management

Opportunity Management

Lead Management

Email Marketing

Real Time Data

Performance Metrics

Territory Management

Channel Management

Marketing Automation

Social Media Integration

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Website Integration

Field Sales Management

Reporting & Statistics

Knowledge Base Management

Segmentation

Interaction Tracking

Commission Management

Lead Qualification

Quotes/Estimates

Pipeline Reports

Task Management

Campaign Management

Sales Forecasting

Prospecting Tools

Search/Filter

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SalesNOW

Live Online

Webinars

Documentation

Videos

Vectera is a meeting management solution, which helps businesses streamline processes related to appointment scheduling, video conferencing, communication management and more. The platform enables organizations to create encrypted video rooms for clients, facilitating interaction tracking, document sharing and recording.


Vectera comes with white-label capabilities, which allow enterprises to personalize the interface using a custom logo, colors and themes to establish brand identity. Features of the solution include annotations, notes and contact synchronization, co-browsing, whiteboarding, video recording, conversation recording and more. Additionally, users can utilize screen-sharing functionality to discuss presentations/contracts, give demos and take notes for reference.


Vectera supports integration with various third-party applications such as G Suite, Microsoft Office 365, Dropbox, Google Drive, iCloud and more. It is available on monthly subscriptions and support is extended via email, FAQs, documentation and other online measures.



Commenting/Notes

Whiteboard

Live Video Interview

Meeting Management

Real Time Screen Sharing

Payment Processing

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Real-time Scheduling

Electronic Assignments & Tests

HIPAA Compliant

Session Recording

Video Chat

Interactive Whiteboard

Task Scheduling

Real Time Editing

Group Scheduling

Confirmation/Reminders

Virtual Waiting Room

Communication Management

Brainstorming

Call Recording

Class Scheduling

Screen Recording

Agenda Management

Collaboration Tools

Content Library

Presentation Streaming

Private Chat

Scheduling

File Transfer

Action Item Tracking

One-to-One Messaging

Recording

HD Audio/Video

Screen Sharing

Mobile Access

Meeting Room Booking

Brand Management

Meeting Preparation Tools

Discussions/Forums

Online Classes

Business Coaching

Client Portal

Host Controls

Desktop/Browser Sharing

Internal Meetings

Lesson Notes

File Sharing

Alerts/Notifications

Online Booking

Automated Scheduling

Real-Time Chat

Virtual Classroom

Calendar Sync

Remote Treatment Planning

Presenter Control Management

Event Calendar

Time Zone Tracking

Two Way Audio & Video

Customizable Branding

Conferencing

Remote Access/Control

Video Conferencing

Remote Support

Third-Party Integrations

Microsoft Outlook Integration

Appointment Scheduling

Multi-Participant Screen Sharing

Live Chat

For Medical Purposes

Availability Management

For Sales Teams/Organizations

Reporting/Analytics

Annual subscription starts at $8.99 per host per month
Monthly subscription starts at $9.99 per host per month

SalesNOW vs Vectera

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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