--- title: "Seismic Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Seismic. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Seismic is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/seismic-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Enablement Software](https://www.softwareadvice.com/crm/sales-enablement-comparison/) / [Seismic](https://www.softwareadvice.com/crm/seismic-profile/) / Seismic Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/seismic-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/seismic-profile/alternatives/) # Seismic User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 220 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 153 reviews (70%) - 4 stars: 57 reviews (26%) - 3 stars: 8 reviews (4%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - For hosting approved content, sharing assets and tracking engagement, it did the job well and gave more visibility than simply sending files or links manually. - It helps keep all sales and marketing materials organized in one platform, making it quick to find the right content and share it with clients. - I like that you can easily assemble a digital sales room to share content for prospects without making threads of content that gets lost. ### Most mentioned cons - The only con of Seismic that I can find is that sometimes it can be difficult to navigate the dashboards. - We had to scrap the implementation after a year. - A bit hard to find content in a standardized way. ## Seismic customer reviews Showing reviews 1-25 of 220 (page 1). ### Seismic- Use it Everyday - Overall rating: 5/5 - Reviewer: Ray B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered It is a great concept that every business should have. A one stop shop for everything you need to do your job! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Currently it is integrated with our Salesforce application and works smoothly through there or as a standalone. I use this everyday for my own reference as well as finding materials for clients. There are features that allow you to see when the documents were last uploaded to ensure you have an updated version as well as see if certain information is confidential. It has helped me grow in my current role and is my go to for everything product related! I describe it as the internet for my company, it has everything I need in one place. #### Cons The search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access. --- ### All-In-One Information, Content, and Knowledge Base - Overall rating: 5/5 - Reviewer: Joe K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Seismic is like the Swiss Army Knife of LCMS tools for sales enablement. We are getting information distributed to as many people as possible as efficiently as possible, with control over who can see what. The LiveSend features make customer interactions much more straightforward while also adding helpful analytics to deals. It's effortless to find the information you need if you know that everything "lives" in Seismic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fantastic tool! Seismic's multi-layered architecture is what makes it so awesome. It manages documents and allows you to create a simple website creation to collect & present data, and has interactive features to connect with clients. As far as information centers and content management tools go, you can't do much better than Seismic. Some enterprises may be able to run all their systems on the Seismic platform alone. I strongly recommend Seismic to any sales enablement organization. #### Cons I only have minor quibbles: The Micro-App functionality is still somewhat limited, and the search engine could use a tad more fine-tuning. #### Reasons for choosing Seismic Seismic offered us much more flexibility given what we needed it for. While we're primarily focused on Sales Enablement, Seismic allows us to expand beyond those parameters & offer our users a much more cohesive experience. #### Reasons for switching to Seismic Pricing, flexible functionality, & Seismic sales culture. --- ### Seismic Software Gets Green Light - Overall rating: 4/5 - Reviewer: Christina B. - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to conduct LiveSends of assets directly from within Seismic and not having to download and then include as an attachment in Outlook or other email product. The bonus of being able to track what a recipient views and how long they looked at the content or if they forwarded to someone else is a game changer. This gives Sales and Success a one-up on knowing what a recipient is interested in. The ability to create LiveDocs. #### Cons The product does not have the ability to house RFP questions and answers in a database format. We needed the ability for a Sales rep to pull together a quick RFP using a LiveDoc RFP Template to pick and choose what Q&A's they wanted to pull in by product. It does not accommodate. Also, having to maintain an Excel document of hundreds of Q&A's and upload weekly, is less than desirable and clunky. --- ### Personal customer success is the difference - Overall rating: 5/5 - Reviewer: Lynne S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered I have used Seismic at my last company and brought the platform to my current company. The customer success is the differentiation. In my experience the CSM team is kind, knowledgeable, supportive and the ultimate partners to their customers. They go above and beyond to ensure their customers are happy and successful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love Seismic! It is easy to implement, continuously update and use daily. #### Cons Some limitations on newscenter, landing page, integrations, highlight, etc. Team is open for feedback and continuously adds things to the roadmap. #### Reasons for choosing Seismic Showpad's sales team was not very responsive, supportive and lacked professionalism. After the demo their team never followed up, I had to take that action. Additionally the sales team did not listen to our budget and needs. The nail in the coffin was the FUD they sent over about Seismic (which I did send over to my sales rep at Seismic) and Showpad asking me to send them a copy of Seismic's proposal. #### Vendor response Lynne, thank you so much for taking the time to leave us this great review! We are thrilled you are getting so much value out of our platform. We are constantly working to improve our product for our customers, so your feedback will always be valuable to us. Looking forward to partnering with you throughout 2020 and beyond! Best, The Seismic Team Replied March 2020 --- ### Sales Enablement Made Easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have had an overall great experience with Seismic. We have bi-weekly calls with our customer success manager who helps us understand different features and answer any questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seismic makes it easy for B2B Sales employees to review internal and external content for buyers, during all stages of the buying/selling process. Seismic is able to store documents, videos, create pages, and target many business units at once. #### Cons If there was one thing I could change about Seismic it would be the ability to better track usage and logins. This would make it so we could drive adoption to business units that do not use the tool. #### Reasons for choosing Seismic Seismic was responsive to our needs and the tool was simplified to a point that we could easily train our employees to use. #### Reasons for switching to Seismic We had a branding name change and wanted to utilize a tool that was relevant for our folks. As our business evolves, we wanted a fresh start where our different groups could easily find content. --- ### Using Seismic helped streamline our Marketing Repository - Overall rating: 5/5 - Reviewer: Cori V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered My experience with Seismic from start to finish has been great. When we began the process in 2017 it was a bit challenging, but with the new Content Manager and new operating system changes it is much more user friendly and very intuitive. I cannot say enough good things about it now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love Seismic! Seismic DocCenter helped us streamline our companies Marketing repository so that the whole company, many brands and levels of access could access the content that was relevant to them. I also love WorkSpace for storage and collaboration & we're beginning to innovate with all of the LiveDoc functionality. #### Cons We need more levels of access. An easy way to assign an Admin, and levels below that to help manage content. #### Reasons for switching to Seismic we needed a streamlined marketing repository we could give access to multiple brands and levels of access across our global company. --- ### Seismic allows our sales team to make more informed decisions by understanding customer behavior - Overall rating: 5/5 - Reviewer: Austin M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered We we're using another sales enablement tool previously, but Seismic has really been a game changer for the way our sales reps engage with our practitioners. The LiveSend and ability to utilize analytics helps us understand which content is most valuable, and what content is most engaging for our practitioners to close more sales. In turn, this visibility gives us more insight for marketing when developing our sales collateral to ensure alignment between science, marketing, and sales on product messaging. In addition, the Seismic support team has been awesome, they are readily accessible and able to handle all of our technical concerns. I'd highly recommend Seismic if you're looking to take your sales force to the next level. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seismic has awesome reporting for us to see what is working or not working. I also love the LiveSend feature which enables our sales reps to have a stronger understanding of our doctor's behaviors, not to mention drives sales. The software is easy to use, and allows our marketing team to learn which product literature is most effective and impactful. This tool strengthens the alignment between sales and marketing. #### Cons We've been running into some uploading issues, and experience minor bugs here and there. Usually software updates resolve most of these, but we run into these issues periodically. #### Reasons for switching to Seismic Seismic has great analytics, great functionality and features we really saw valuable --- ### Excellent product! - Overall rating: 5/5 - Reviewer: Christel K. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Great classes available and forward thinking company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to organize materials for the team! With one search, everything you want to see on that topic is available. #### Cons Time consuming and labor intensive for Administrators to load and organize materials. #### Reasons for switching to Seismic Needed better organization and access for our field team. #### Vendor response Christel, thanks for sharing your feedback with us and the community. It's great to hear that you are seeing the value in our content management functionality. Ensuring a positive customer experience is extremely important to us, so your feedback is invaluable. Looking forward to partnering with you in 2020 and beyond! Replied June 2020 --- ### My client will cancel their Seismic subscription - Overall rating: 3/5 - Reviewer: Ben E. - Verified reviewer: Yes - Industry: Publishing - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Negative. My client will cancel their subscription to Seismic, and I fully endorse that decision. Waste of money. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Seismic works well as a database. If all you want is a strict CMS used by marketing, but not necessarily for customer-facing delivery of content then Seismic is quite good. #### Cons Seismic is really, really bad when it comes to enabling sellers to create relevant, timely, and valuable messaging for customers. The micro-site / digital sales room functionality is extremely weak. Customers do not engage. Highspot is much better in this regard... which isn't difficult. --- ### A Great Database - Overall rating: 5/5 - Reviewer: Alex R. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Seismic is easy to navigate. Being able to do full searches or narrow down searches through folder selection makes life so much easier. #### Cons I would consider this a admin issue more than anything but sometimes folder structures can be too complicated which can result in searching being difficult. --- ### Explains all the achievements and failures of marketing channels - Overall rating: 5/5 - Reviewer: Shir H. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Integrating Seismic with our marketing efforts has enabled us to keep track of all customer journeys. Seismic’s data has enabled us to better sort customers, and prepare new targeted campaigns that fit their needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the simplicity of Seismic, it provides a colorful display of data and graphs. Seismic’s detailed breakdown of the content and achievements of each marketing channel independently is great, it allows us to learn a lot and keep comparing between channels and understand the differences better. I liked how Seismic allows us to delve deeper into the details of any marketing channel to know the actual conversion volume, and extract comprehensive data that shows how successful or unsuccessful it is in motivating customers. I liked Seismic LiveDocs, which is very special for automating reporting and collaboration. #### Cons Seismic connects directly to our multiple channels, collects data, and updates it automatically without errors. --- ### Appealing Interface that is Easy to Navigate - Overall rating: 4/5 - Reviewer: Philip L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros All-in-one center, enabling a user to access data and decks in a simple manner. Visually appealing interface, allowing easy navigation throughout Seismic. #### Cons Can feel convoluted in the beginning as there is a learning curve, but can be improved through regular usage. --- ### Great content management solution - Overall rating: 4/5 - Reviewer: Emily W. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really great, we have everything we need handy for our daily work. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Can contain a lot of resources and documents, and have these easily and conveniently classified #### Cons Can contain so many documents that it really needs strong content managers to put the right key words and classify correctly. It can also sometimes seem very extensive in terms of content so needs to be used and used to understand how it works. --- ### A fantastic tool for empowering the organization with shared resources and improve accessibility - Overall rating: 4/5 - Reviewer: Duane W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SEISMIC is incredibly simple to use. It is very easy to navigate. Simple search terms can be used when looking for different resources. The platform can be integrated into existing portals. It has been invaluable in empowering not only the sales team but developers and other members of the IT team within the organization. The tool is as effective as the information that is uploaded. However, once managed properly, it makes tracking changes and following up on new developments such an easy task. #### Cons If I am being honest, I really have never had any real issue with using the platform as it has improved over time. Searching is easy, results are well organized. Initially navigating between the results, accessing documents and going back to the results may not have been very seamless. However, all that has now significantly approved. Again I will say the tool is as powerful as what is uploaded, categorized and made sharable. --- ### Seismic Review - Overall rating: 5/5 - Reviewer: Mike R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered I have regained far more space on my desktop. I know 75% of what I need resides on the tool so I no longer need to keep it local. Much easier to find content "on the fly" than the previous tool we used. Great experience with the tool over the past 1-2 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. I find it very easy to navigate the tool to find the content necessary to support my customer conversations. Often I am able to navigate the tool for supporting content while on the phone. #### Cons The only improvement I could recommend would be better triaging of content when searching. For some searches I can type in desired key words knowing the title of the document I want to view and it won't be the first search option. --- ### Seismic Review - Overall rating: 4/5 - Reviewer: Brett R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I would highly recommend this product. I have been using it for roughly a year and it has simplified approaching clients and consultants. My favorite feature would be the tracking aspect. You can send tailored documents to someone and see if they opened the email and if they did how long they viewed each page of the document. Easy way to gauge whether or not the information you are sharing is relevant. #### Cons It does seem that if you send emails out to a group of people at the same time that it has a higher likelihood of being sent straight to spam and it never gets viewed. --- ### User of Seismic to support the growth of our Health Plan Products - Overall rating: 4/5 - Reviewer: Aaron E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered I am new to the team that supports Seismic so was not with them for the negotiating and implementation stages. We do have a cloud based version however do not have it integrated to our Sales CRM Dynamics 365 yet. On top of that there are features within Seismic we have yet to take advantage of such as LiveSocial, Lessonly and MicroApps. The teams short term goals are to engage with our heavy Sales & Marketing users first to get them on board with how to use Seismic for their most efficient needs. We have a low internal user adoption rate so increasing that first will allow us to explore more features in the future. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The Insights dashboards feature immense amounts of data to capture both within Seismic as well as pull in results from CRM integrated products. Plus there is lots of flexibility to create custom dashboards that meet any and all of our needs. #### Cons We are experiencing issues with LiveForm generation of files as a preview. When we test LiveForm data and click 'Generate' it's able to complete task to download file but no preview within current window is available. --- ### A Fun and Interactive Approach to Send Marketing Materials to Clients! - Overall rating: 5/5 - Reviewer: Abid S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered In the beginning it was a little challenging for me to learn Seismic and I am not a super tech-savvy person. Once I received the adequate training and discovered how easy it is to import our company's marketing materials to Live Send, I use it anytime I'm asked to send our materials. That could be daily or weekly depending on the opportunity. Our clients can learn about our equity strategies and I'm able to tell which ones they spent the most time on and have garnered the most interest. I can then share that valuable feedback with my colleagues. It's also a lot of fun to use! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how quick and easy it is to create a file that contains several documents and it allows me to see which marketing materials our clients find the most interesting and useful. Once I was trained on Seismic and learned all of the features of the site, I became very comfortable using it on a daily basis and the data it shares allows my team to focus on specific areas and strategies for prospective and existing clients. #### Cons I don't have any cons as of yet. The functionality has been very easy to work with and integrate in my daily business. --- ### Great Automation and workforce platform - Overall rating: 5/5 - Reviewer: Daniel F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Overall Seismic is a great platform that concentrates on the end-user sales experience, as well as the back end support experience. It geared to help move your company forward. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like about Seismic is that it is a multi-functional platform that can be an all-in-one for tool for some companies. #### Cons What I liked the least is that in the beginning it takes a minute to learn the platform and how to become fully comfortable with it. #### Reasons for choosing Seismic Again, I was introduced to Seismic at another company I was at prior to coming to my current company. I believe the reason why Seismic was chosen, is because it offered us everything we we're looking for at the time. A platform for automation, a centralized location that is easily accessed by all parts of the company, and it's always changing and growing to meet the needs of its clients. --- ### A Must for Marketing Heavy Companies! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love having a one-stop-shop for my sales reps. There are updates and product enhancements once a month. #### Cons I think some of the product enhancements give sellers too much freedom when it comes to editing marketing collateral. #### Vendor response Thanks so much for taking the time to leave us a positive review. It's great to see that you are enjoying Seismic's content management functionality. Your feedback is extremely valuable to us as we work constantly to improve the customer experience. Replied June 2020 --- ### Great product! - Overall rating: 5/5 - Reviewer: Brittany C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use when it comes to searching for what you're looking for and the folders that are available to setup. #### Cons I do not have many qualms about the product, but Liveshare sharing could be easier to use. --- ### Provides Value & Tracking - Overall rating: 5/5 - Reviewer: Breea H. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love Seismic and the use of the ease of the platform. You can save the favorites that you share within your library for easy access. This platform allows you to share valuable information with your clients and provides a matrix for each piece of material that you have sent. Seismic is a great tool for anyone who shares content and wants to keep a record of who views the material sent to help gauge their audidence. #### Cons One thing I wish that could be improved is the link that is shared using Seismic. Clients are so weary downloading links within an email, some customers believe this to be spam. --- ### Constantly evolving the product! - Overall rating: 4/5 - Reviewer: Ashley Y. - Verified reviewer: Yes - Industry: Media Production - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Overall, our company is very happy with Seismic. Where we see weaknesses, our Customer Success team has been able to identify solutions within the platform. When possible, they'll set up demos or put us in touch with a team who can help implement. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our experience with the Customer Success team has been like no other - they are attentive, proactive, and positive. We are constantly hearing about improvements they are making to the platform and how those changes would directly impact our business. #### Cons Based on the way the platform was initially integrated into our company, we are finding it hard to make an overhaul to the sellers' view. Since the algorithms take tagging and content properties into account, it's much harder to reorganize the folder hierarchy. --- ### Seismic is a No-Brainer - Overall rating: 5/5 - Reviewer: Andrew P. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seismic is a wonderful resource that makes resource sharing incredibly easy and accessible for all team members. Further, it's search capabilities are very user-intuitive. Highly recommend for any organization, especially if you want to save time, simplify informational sharing, and encourage collaboration. It's a no-brainer. #### Cons Nothing to dislike - super easy to use - very user-intuitive --- ### Sales Enablement Genius - Overall rating: 5/5 - Reviewer: Mackenzie D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing tool. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seismic is a wonderful resource to store a vast array of sales enablement. It makes searching and storing documents easy. It has enabled my company to learn more. #### Cons I wish the search feature picked up on more key words so that you could refine the results better. ## More reviews [Next reviews](https://www.softwareadvice.com/crm/seismic-profile/reviews/?page=2) --- Seismic Reviews, Pros and Cons - 2026 Software Advice