Seismic Software

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FrontRunners 2021

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About Seismic

Seismic is the industry-leading sales enablement and digital sales engagement solution, aligning go-to-market teams and empowering them to deliver engaging buyer experiences that drive growth. Seismic’s Storytelling Platform™ delivers innovative capabilities for marketers to orchestrate content delivery across all channels, and for sellers to engage with prospective buyers in a compelling, resonant manner at every step of the buyer journey. More than 700 enterprises including IBM and American Express have made Seismic their sales enablement platform of choice. The Seismic Storytelling Platform™ integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europ...
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Seismic User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 172 reviews

User Profile

Henry

Fuze

Verified reviewer

Company size: 501-1,000 employees

Industry: Telecommunications

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

4

Reviewed October 2019

Seismic for Sales

Pros

Seismic offers an unparalleled mobile experience, content engagement analytics and information security

Cons

Currently there is no way to measure mobile app downloads across their user base. The mobile app is one of our favorite features of Seismic. Our company has field reps across the globe who are going into customer locations for meetings and presentations. The functionality of mobile aligns perfectly with the daily life of our sellers and we want to use mobile as a "beachhead" to drive higher adoption of Seismic. The problem is that we have no way of knowing today who has downloaded the app and who has not. Therefore, we cannot hold our sellers accountable for missing push notifications and cannot identify regions with low adoption. Seismic mobile is a fantastic tool, but lacks the insight necessary to drive usage.

Joe

Informatica

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed August 2021

All-In-One Information, Content, and Knowledge Base

Seismic is like the Swiss Army Knife of LCMS tools for sales enablement. We are getting information distributed to as many people as possible as efficiently as possible, with control over who can see what. The LiveSend features make customer interactions much more straightforward while also adding helpful analytics to deals. It's effortless to find the information you need if you know that everything "lives" in Seismic.

Pros

Fantastic tool! Seismic's multi-layered architecture is what makes it so awesome. It manages documents and allows you to create a simple website creation to collect & present data, and has interactive features to connect with clients. As far as information centers and content management tools go, you can't do much better than Seismic. Some enterprises may be able to run all their systems on the Seismic platform alone. I strongly recommend Seismic to any sales enablement organization.

Cons

I only have minor quibbles: The Micro-App functionality is still somewhat limited, and the search engine could use a tad more fine-tuning.

Reasons for choosing Seismic

Seismic offered us much more flexibility given what we needed it for. While we're primarily focused on Sales Enablement, Seismic allows us to expand beyond those parameters & offer our users a much more cohesive experience.

Reasons for switching to Seismic

Pricing, flexible functionality, & Seismic sales culture.

Anonymous

Verified reviewer

Company size: 1,001-5,000 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

2

Value for money

2

Customer support

3

Functionality

2

Reviewed October 2019

Friendly, Helpful Staff; Ultimately Not the Right Tool For Our Business Use Case

We're a small proposals team that is part of a larger sales operations team. We use Seismic to general product-specific proposals for our salespeople to present to customers as part of our larger response to customer RFPs. My understanding is that there is much more functionality available in Seismic, but all we need it for is proposal generation.

Pros

The Seismic staff we worked with were always friendly and helpful.

Cons

It has been very difficult for us to edit/update the LiveDoc content, and being able to do that is essential to our work. Seismic is in the process of finding a solution for us, but they haven't delivered one yet.

Reasons for choosing Seismic

I wasn't part of the team that chose Seismic, but I was part of the team that implemented it.

Reasons for switching to Seismic

SAVO was bought out by Seismic. My understanding is that our version of SAVO was reaching end-of-life, but I wasn't part of the team that decided to move to Seismic.

Russell

Calabrio, Inc.

Verified reviewer

Company size: 501-1,000 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Functionality

5

Reviewed September 2021

Single Source of Truth for Sales Material

Seismic has all but eliminated the issues of having too many sources for sales material, out-of-date sales material, and how long it would take to create your own sales material. The tool allows me to have all of these resources in one place, have confidence it's all current and accurate, and it can easily be personalized through in-application workflows.

Pros

Seismic has quickly become the single source of truth for our sales material, allowing us to easily send out informative, accurate, and personalized content to prospects and customers. I really enjoy the WorkSpace feature which allows me to have a personalized view of the content I use the most, and to host documents that are then not made available to a wider audience. Additionally, the LiveSend feature has provided immense benefits by allowing me to see views metrics on the content I send out.

Cons

While working on some of the larger content that we personalize, the platform takes longer to respond. It's understandable in that we're dealing with hundreds of slides, and solution is working to create a slide deck or pdf with them.

Anonymous

Verified reviewer

Company size: 5,001-10,000 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2020

Sales Enablement Made Easy

We have had an overall great experience with Seismic. We have bi-weekly calls with our customer success manager who helps us understand different features and answer any questions.

Pros

Seismic makes it easy for B2B Sales employees to review internal and external content for buyers, during all stages of the buying/selling process. Seismic is able to store documents, videos, create pages, and target many business units at once.

Cons

If there was one thing I could change about Seismic it would be the ability to better track usage and logins. This would make it so we could drive adoption to business units that do not use the tool.

Reasons for choosing Seismic

Seismic was responsive to our needs and the tool was simplified to a point that we could easily train our employees to use.

Reasons for switching to Seismic

We had a branding name change and wanted to utilize a tool that was relevant for our folks. As our business evolves, we wanted a fresh start where our different groups could easily find content.

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