--- title: "Best Customer Advocacy Software - 2026 Reviews & Pricing" description: "Find the best Customer Advocacy Software for your organization. Compare top Customer Advocacy Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/customer-advocacy/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Customer Advocacy Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Advocacy Software of 2026 Updated August 20, 2026 On this page 1. Popular Comparisons 2. Related Software Filter products 40 results ### Compare Products Showing 1 - 25 of 40 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: Referral Factory 4.83 [(162)](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Referral Factory is referral marketing software for mid-market companies, enterprise teams and multi-location businesses that need to launch, manage and scale customer referral programs. The platform helps businesses promote referral programs across multiple channels, track referrals and conversions from start to finish, and automate communications and rewards. Programs can be fully white-labelled so customers experience the company’s own brand throughout the referral journey. Referral Factory supports complex online and offline referral workflows across industries including financial services, insurance, SaaS, home services and multi-location businesses. With Referral Factory, teams can: Build branded referral pages, forms and customer portals Create referral links for existing customers or allow customers to register themselves Promote programs using widgets, pop-ups, sticky bars, QR codes, landing pages and email campaigns Embed referral experiences inside websites, applications and logged-in customer portals Collect referred leads through custom forms Trigger automated emails when customers join, refer, convert or qualify for rewards Track who referred whom, which referrals converted and which rewards are due Measure performance and ROI through real-time reporting and advanced analytics Give customers a branded portal where they can view their referral link, referrals and rewards Integrate with more than 8,000 applications, including HubSpot, Salesforce, Stripe, Intercom, Zapier, Make and n8n Connect referral data to custom systems using APIs and webhooks Automate more than 200 reward options, including gift cards, vouchers, Stripe credits, PayPal payouts, digital cash cards and custom rewards Issue rewards through Tremendous, Zapier, Make, n8n, APIs and webhooks Referral Factory supports the security, integration and governance requirements of established businesses. The platform is GDPR compliant, SOC 2 and ISO 27001 certified, and offers SSO, advanced integrations and data-hosting options for larger organisations. Marketing and growth teams can manage referral programs without relying on ongoing development resources. Referral Factory offers 24/7 support, with dedicated onboarding and account support available for Pro and Enterprise customers. Voted a leading referral software platform by Influencer Marketing Hub and Growth Marketing Pro.... [Read more](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/) ### Best rated features: Multi-Campaign 5.0 Real-Time Analytics 5.0 Fraud Detection 5.0 Activity Dashboard 5.0 ### Worst rated features: Customizable Branding 3.0 [See all features](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/#key-features) ### Basic $200.00/month ### Pro $400.00/month ### Enterprise $1,000.00/month [See full pricing details](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/#pricing-and-plans) ### Product: InviteReferrals [InviteReferrals](https://www.softwareadvice.com/marketing/invitereferrals-profile/) 4.93 [(182)](https://www.softwareadvice.com/marketing/invitereferrals-profile/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary InviteReferrals is a cloud-based solution designed to help online businesses of all sizes manage customer referral programs through mobile applications and social sharing tools. Key features include campaign management, lead generation, customer support, loyalty programs, rewards distribution and affiliate marketing. Teams using InviteReferrals can perform referral program analysis by tracking successful conversions including mobile application installations, shares, registrations, sales and more, identifying influential referrers for designing custom campaigns with the WYSIWYG editor. The solution comes with multiple referral options for customers such as Facebook, Twitter, LinkedIn, Google+, Pinterest and email invitation to increase sales. With SDK and Javascript code snippets, users can launch and edit new campaigns via mobile and website applications. InviteReferrals allows integration with various third-party platforms such as WooCommerce, OpenCart, Magento, Drupal, Shopify, Weebly and more. Pricing is available on monthly subscriptions and support is extended via documentation, phone, email, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/marketing/invitereferrals-profile/) ### Best rated features: Loyalty Program 5.0 Reporting/Analytics 5.0 Banner Management 5.0 Multi Level Marketing (MLM) 5.0 ### Worst rated features: Contact Management 3.5 Employee Referral Management 3.6 Lead Engagement 3.8 [See all features](https://www.softwareadvice.com/marketing/invitereferrals-profile/#key-features) ### Basic $99.00/month [See full pricing details](https://www.softwareadvice.com/marketing/invitereferrals-profile/#pricing-and-plans) ### Product: Kangaroo [Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.86 [(256)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Kangaroo is a cloud-based loyalty and marketing management platform designed for retail businesses of all sizes that offers membership management, corporate memberships, gift cards, loyalty management, and analytics within a suite. Kangaroo loyalty program management program, allows users to reward customers based on their visits or spending. Customers can earn and redeem reward points by scanning a QR code from the Kangaroo app. Users can also award points to customers who purchase specific items. Kangaroo's loyalty marketing program empowers users to design targeted campaigns based on customer tags such as location and monthly spending. The solution also allows users to send messages to customers nearby the shops based on their geographical location. With the help of an analytical dashboard to track key customer metrics, users gain an understanding of customers' shopping behavior and are better equipped in making decisions regarding customer handling practices.... [Read more](https://www.softwareadvice.com/contest/kangaroo-profile/) ### Best rated features: Customizable Questions 5.0 Customizable Fields 5.0 Sweepstakes 5.0 Customer History 5.0 ### Worst rated features: Segmentation 2.5 Contact Database 3.7 [See all features](https://www.softwareadvice.com/contest/kangaroo-profile/#key-features) ### Core $79.00/month The Core Plan is perfect for small businesses ready to launch their first loyalty program. It includes all the essential features like point-based rewards, redemptions, and basic integrations — everything you need to start engaging customers and driving repeat visits. No tech skills required. Includes a 30-day free trial so you can test it risk-free and see results fast. Simple, powerful, and designed to grow customer retention from day one.... [Read more](https://www.softwareadvice.com/contest/kangaroo-profile/#pricing-and-plans) ### Plus $199.00/month The Plus Plan is built for growing brands that want more than just loyalty — it’s your all-in-one toolkit for acquiring, engaging, and retaining customers. Unlock powerful features like referral programs, marketing automation, and audience segmentation to drive deeper connections and faster growth. Ideal for businesses expanding across multiple locations or sales channels. Includes a 30-day free trial so you can explore the impact risk-free and start scaling smarter.... [Read more](https://www.softwareadvice.com/contest/kangaroo-profile/#pricing-and-plans) ### Elite $399.00/month The Elite Plan is designed for established brands that need full control and flexibility. Get access to advanced features like white-labeling, custom branding, API integrations, AI-powered campaigns, and deep analytics — all tailored to support complex, multi-location operations. Ideal for businesses that demand a fully customized, seamless loyalty experience across every customer touchpoint.... [Read more](https://www.softwareadvice.com/contest/kangaroo-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/contest/kangaroo-profile/#pricing-and-plans) ### Product: AiTrillion [AiTrillion](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/) 4.92 [(77)](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary AiTrillion is an all-in-one marketing automation platform to boost the impact of eCommerce marketing across the entire customer lifecycle by leveraging user data, automation, AI/ML, and personalized techniques. This platform is designed for Shopify store owners, eCommerce Shopify sellers, and online Shopify stores.... [Read more](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/) ### Best rated features: Real-Time Reporting 5.0 Performance Metrics 5.0 Customizable Fields 5.0 Email Management 5.0 ### Worst rated features: Gamification 4.0 Engagement Tracking 4.0 Customizable Templates 4.0 Social Marketing 4.0 [See all features](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/#key-features) ### Product: NiceJob [NiceJob](https://www.softwareadvice.com/review-management/nicejob-profile/) 4.86 [(203)](https://www.softwareadvice.com/review-management/nicejob-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration, SMS messages with photos, custom invite templates, social accounts and more. NiceJob features automated emails and text messages that trigger customers to leave reviews. Reminders are sent if customers don’t leave a review. Users can create customer stories using photos, comments and tags in the reviews. Customer stories can be published to the website and selected stories can be shared to Facebook, Twitter and LinkedIn as well. NiceJob distributes reviews on sites with the help of a review funnel. The solution automates marketing by integrating with apps such as JOBBER, FieldPulse, Zendesk, Quickbooks, Zapier and Housecall Pro. NiceJob provides its services on a monthly subscription basis. Support is provided via email, live chat, online documents and an online help desk.... [Read more](https://www.softwareadvice.com/review-management/nicejob-profile/) ### Best rated features: Communication Management 5.0 Social Media Monitoring 5.0 Complaint Monitoring 5.0 Loyalty Program 5.0 ### Worst rated features: Reporting & Statistics 3.0 Alerts/Notifications 3.0 Activity Dashboard 4.0 [See all features](https://www.softwareadvice.com/review-management/nicejob-profile/#key-features) ### Reviews $75.00/month \- Get 4x more reviews and up to 2x more customers - Automate review requests and follow-up reminders - Feature reviews on your website with social proof widgets - Automate social sharing of your top reviews - Monitor reviews across the web for quick action... [Read more](https://www.softwareadvice.com/review-management/nicejob-profile/#pricing-and-plans) ### Pro $125.00/month \- All the benefits of Reviews PLUS: - Generate repeat business with automated booking reminders - Automate customer referrals with referral campaigns - Reward loyal customers with automated gifting - Get in-depth competitor SEO insights and topics tracking - Automate review replies with AI... [Read more](https://www.softwareadvice.com/review-management/nicejob-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/review-management/nicejob-profile/#pricing-and-plans) ### Product: TrueLoyal [TrueLoyal](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/) 4.84 [(58)](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary TrueLoyal is an AI-powered loyalty and rewards platform designed to help businesses enhance customer retention and encourage repeat purchases. It supports multi-channel consumer brands across industries such as automotive aftermarket, beauty and cosmetics, food and beverage, homewares, and pet supplies. The platform enables businesses to build long-term customer relationships across various shopping channels. TrueLoyal offers features for creating loyalty programs, including AI-driven personalization to deliver tailored experiences across sales channels. It connects online and offline customer data using omnichannel tools and receipt scanning technology to capture in-store transactions without requiring point-of-sale access. The platform includes tools for churn prediction, gamification, multi-dimensional loyalty support for both B2C and B2B audiences, and mechanisms for collecting zero and first-party data. The system is built with enterprise-grade security and compliance standards. It provides tools for loyalty program design, performance analysis, and ongoing evaluation. TrueLoyal is designed to support businesses in improving customer retention, lifetime value, and repeat purchase rates.... [Read more](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/) ### Best rated features: Campaign Management 5.0 Gamification 5.0 CRM 5.0 Third-Party Integrations 5.0 ### Worst rated features: Point of Sale (POS) 3.0 Email Marketing 3.5 [See all features](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/#key-features) ### Product: ReviewFlowz [ReviewFlowz](https://www.softwareadvice.com/customer-reference-management/reviewflowz-profile/) 4.84 [(25)](https://www.softwareadvice.com/customer-reference-management/reviewflowz-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Reviewflowz helps hundreds of companies around the world monitor, manage, and share customer reviews. Track new reviews on any platform, set up smart notifications and reports to surface insights and share the right reviews, with the right teams, at the right time. Search, tag, access, and export all your reviews and testimonials. No more slide-decks with hand-picked testimonials. Everyone in your organisation can now access a continually updated, labeled database of customer quotes. Build engagement internally around customer reviews with our Slack app, allowing you to not only manage reviews easily from Slack, but also trigger conversations around actual customers' words. Create engaging review collection campaigns with our Magic Links to protect your reputation, increase your collection rates, and manage incentives properly. Showcase your best reviews & testimonials using dynamic and flexible widgets. Filter by keyword, context, reviewer info, and more.... [Read more](https://www.softwareadvice.com/customer-reference-management/reviewflowz-profile/) ### Best rated features: Activity Tracking 5.0 Sentiment Analysis 5.0 Dashboard 5.0 Complaint Monitoring 5.0 ### Worst rated features: SEO Management 4.0 [See all features](https://www.softwareadvice.com/customer-reference-management/reviewflowz-profile/#key-features) ### Pro Custom Pricing available upon request ### Premium Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/customer-reference-management/reviewflowz-profile/#pricing-and-plans) ### Product: InGo [InGo](https://www.softwareadvice.com/marketing/ingo-profile/) 4.89 [(9)](https://www.softwareadvice.com/marketing/ingo-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary InGo is a referral marketing platform that helps companies generate leads. Users can set up campaigns to boost the buzz around their event, content, white paper, etc. Their audience can connect, see who attends or who saw their content, and can invite their connections. With InGo, users can grow their community, all while improving marketing ROI... [Read more](https://www.softwareadvice.com/marketing/ingo-profile/) ### Best rated features: Contact Management 5.0 Keyword Filtering 5.0 Automated Publishing 5.0 Conversion Tracking 4.8 [See all features](https://www.softwareadvice.com/marketing/ingo-profile/#key-features) ### Product: Merchant Centric [Merchant Centric](https://www.softwareadvice.com/marketing/merchantcentric-profile/) 4.82 [(11)](https://www.softwareadvice.com/marketing/merchantcentric-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media and drive customer loyalty, while also allowing them to identify new revenue streams through effective reputation management. The tool provides both social media and listing management solutions. It includes reputation management, sales analytics, and customer insights to help you increase revenue. In addition to the pre-built integrations with Amazon and eBay that offer powerful functionality and reduced workload, Merchant Centric has built in custom fields for more advanced features such as discount codes, inventory level and update product prices. It also provides an analytics tool, which allows you to understand your customers' needs as well as utilize customer feedback in order to gain revenue.... [Read more](https://www.softwareadvice.com/marketing/merchantcentric-profile/) ### Best rated features: Trend Analysis 5.0 Feedback Management 5.0 Performance Metrics 5.0 Customer Experience Management 5.0 ### Worst rated features: Third-Party Integrations 2.5 Real-Time Analytics 4.0 Search/Filter 4.0 Alerts/Notifications 4.0 [See all features](https://www.softwareadvice.com/marketing/merchantcentric-profile/#key-features) ### Product: Yalt [Yalt](https://www.softwareadvice.com/product/519516-Yalt/) 5.0 [(3)](https://www.softwareadvice.com/product/519516-Yalt/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Yalt: Comprehensive Digital Loyalty Solutions to Drive Engagement and Retention Yalt is a dynamic digital loyalty platform built to support businesses of all sizes—whether local shops or nationwide chains—in cultivating customer loyalty, boosting engagement, and achieving sustainable growth. Through customizable loyalty programs and diverse marketing solutions, Yalt empowers businesses to deliver personalized experiences that drive repeat purchases, foster brand loyalty, and enhance revenue. Customizable Features for Unique Loyalty Programs Yalt offers a wide array of features, including cashback rewards, gift cards, digital stamp cards, and referral programs. These tools allow businesses to create tailored loyalty initiatives that resonate with their customers, building deeper connections and transforming occasional visitors into lifelong patrons. With scalable solutions, Yalt is equally effective for small businesses and large retail networks. User-Friendly Interface for Seamless Setup Yalt’s intuitive platform enables businesses to launch and manage loyalty programs without technical expertise. Its user-friendly dashboard offers clear insights into customer engagement, program performance, and marketing effectiveness, simplifying management and helping businesses optimize strategies for better results. Flexible and Scalable for Any Business Yalt’s scalability ensures it grows with your business. From independent stores to large enterprises, the platform provides tailored solutions that align with your goals and audience. Customizable features, such as reward structures and communication methods, ensure every loyalty program fits the business’s unique vision. Integrated Tools for Centralized Management Yalt integrates seamlessly with over 50 POS systems, CRM tools, and marketing platforms. This centralized approach simplifies customer data management, loyalty tracking, and campaign execution, ensuring all tools work together to create a cohesive and efficient customer experience. Real-Time Analytics for Smarter Decisions With Yalt’s advanced analytics, businesses can monitor customer behavior, program success, and ROI in real-time. Detailed reports provide actionable insights, enabling data-driven decisions to optimize marketing efforts and loyalty strategies, maximizing the impact on engagement and retention. Mobile App and Loyalty Card Generator Yalt includes a free loyalty card generator and mobile apps for iOS and Android. These tools enable businesses to create digital loyalty cards and provide customers with easy access to rewards through a seamless mobile interface. This enhances customer satisfaction and encourages active participation in loyalty programs. Retention-Boosting Rewards and Engagement Yalt helps businesses drive retention by offering valuable rewards for repeat purchases. Cashback, gift cards, and referral programs incentivize customers to return, increasing retention rates and lifetime customer value. By keeping customers engaged, Yalt supports sustainable revenue growth. Enhanced Communication for Ongoing Engagement Yalt’s suite of communication tools includes email marketing, SMS, and push notifications. These features enable businesses to maintain regular contact with customers, sharing updates on promotions, reward milestones, and special offers. Personalized messaging strengthens customer relationships and motivates loyalty program participation. Grow Your Business with Yalt By turning occasional customers into brand advocates, Yalt helps businesses achieve long-term growth. Its customizable programs, seamless integrations, and powerful analytics ensure businesses can maximize ROI and build a loyal customer base. Whether boosting retention, increasing sales, or enhancing customer relationships, Yalt provides the tools to succeed.... [Read more](https://www.softwareadvice.com/product/519516-Yalt/) ### Best rated features: Membership Management 5.0 Campaign Planning 5.0 Promotions Management 5.0 Customizable Templates 5.0 ### Worst rated features: Customer Activity Tracking 4.0 [See all features](https://www.softwareadvice.com/product/519516-Yalt/#key-features) ### Growth €49.90/month Price per location. Key features include: Loyalty programs Referral programs Memberships programs Qr code and NFC box for self service stamping Self service Tablet for onboarding clients Admin dashboard Integration with VENDUS Sms and Email campaigns Online Reviews Booster Delivery apps loyalty (Deliveroo, Uber Eats and Glovo) Integrations (POS / CRM / ERP) Create campaigns with AI Analytics Reports Marketing automations (birthday, lost clients etc) In app ordering... [Read more](https://www.softwareadvice.com/product/519516-Yalt/#pricing-and-plans) ### Master €129.00/month For Omnichannel communication. [See full pricing details](https://www.softwareadvice.com/product/519516-Yalt/#pricing-and-plans) ### Product: Extole [Extole](https://www.softwareadvice.com/referral-management/extole-profile/) 4.76 [(25)](https://www.softwareadvice.com/referral-management/extole-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Extole is a customer acquisition and referral software that helps businesses connect with their customers and employees to optimize revenue. Organizations can assign moderators to manage campaigns, customer communication, and internal as well as external rewards, such as loyalty points, coupons, and gift cards with built-in anti-fraud protocols. Extole allows team members to optimize customer engagement processes by creating custom rewards, conducting a/b testing, generating real-time reports, setting up language localization protocols, and more on a centralized platform. It also comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions, such as Salesforce, Listrak, PowerReviews, and more.... [Read more](https://www.softwareadvice.com/referral-management/extole-profile/) ### Best rated features: Rewards Management 5.0 Advocate Management 5.0 Multi-Channel Marketing 5.0 ROI Tracking 5.0 ### Worst rated features: Reporting/Analytics 4.0 [See all features](https://www.softwareadvice.com/referral-management/extole-profile/#key-features) ### Product: Talon.One [Talon.One](https://www.softwareadvice.com/customer-loyalty/talonone-profile/) 4.75 [(16)](https://www.softwareadvice.com/customer-loyalty/talonone-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Talon.One is a sales promotions tool that assists marketers with campaign management, custom coupon creation and referral marketing. Key features include activity tracking, gift card management, multi-channel marketing, gift card management, referral tracking, membership management and affiliate marketing. Marketing teams using Talon.One can build loyalty programs and personalize incentives based on unique customer attributes. The application's API enables users to integrate current systems and utilize existing data to configure discount campaigns. With geofencing capabilities, businesses can customize campaigns by adding location-based data and import external location data into existing campaigns inGeoJSON format to deliver area-specific discounts to customers. Talon.One offers a mobile application that enables marketing professionals to track points on a map and deliver location-specific notifications to guide customers on their journey. The 'Earn and Burn' functionality provides multiple wallets for facilitating points or currency conversion. Talon.One is available on a monthly subscription basis and support is extended via documentation, technical advice, FAQs and online inquiry form.... [Read more](https://www.softwareadvice.com/customer-loyalty/talonone-profile/) ### Best rated features: Referral Tracking 5.0 Personalization 5.0 Activity Tracking 5.0 Customer Profiles 5.0 [See all features](https://www.softwareadvice.com/customer-loyalty/talonone-profile/#key-features) ### Basic €1,500.00 [See full pricing details](https://www.softwareadvice.com/customer-loyalty/talonone-profile/#pricing-and-plans) ### Product: Dynata Insights Platform [Dynata Insights Platform](https://www.softwareadvice.com/customer-reference-management/dynata-insights-platform-profile/) 5.0 [(2)](https://www.softwareadvice.com/customer-reference-management/dynata-insights-platform-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Dynata Insights Platform is a customer engagement software that helps businesses review, approve, share and deliver data. The solution enables managers to gain insights into audience demographics, brand health and campaign analytics on a unified interface. Administrators can configure role-based access permissions for staff members and securely log in via multi-factor authentication functionality. Additionally, Dynata Insights Platform allows teams to process and visualize data in real-time and track file delivery on a centralized dashboard. Pricing is available on request and support is extended via chat, email and an online contact form.... [Read more](https://www.softwareadvice.com/customer-reference-management/dynata-insights-platform-profile/) ### Product: Wrench.ai [Wrench.ai](https://www.softwareadvice.com/customer-advocacy/wrench-ai-profile/) 5.0 [(2)](https://www.softwareadvice.com/customer-advocacy/wrench-ai-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Wrench.ai is an AI-powered customer data platform that helps businesses automate enrichment, research, customer insights, firmographics, and behavioral analytics. Its key features include AI personas and behavioral segmentation, which allows teams to automatically group customers into segments based on attributes and behavior. It provides campaign recommendations that suggest the optimal marketing campaigns to engage each customer segment. The platform offers a lead score feature, that enables companies to identify and prioritize valuable leads. Churn prevention module uses predictive analytics to determine customers that are at risk of churn. Additionally, it provides lifetime customer value (LCV) functionality that lets stakeholders calculate the total value of a customer over a lifetime.... [Read more](https://www.softwareadvice.com/customer-advocacy/wrench-ai-profile/) ### Best rated features: Website Analytics 5.0 Behavioral Targeting 5.0 Recommendations 5.0 [See all features](https://www.softwareadvice.com/customer-advocacy/wrench-ai-profile/#key-features) ### Product: White Label Loyalty [White Label Loyalty](https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile/) 4.75 [(16)](https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Most loyalty platforms make you choose between control and speed. White Label Loyalty gives you both. Built for mid-size and enterprise businesses across B2B and B2C, our AI-powered loyalty platform helps you reward any customer action, own your customer data, and increase lifetime value — without starting from scratch or waiting months to go live. Clients see a 50%+ increase in customer lifetime value, 66% more engagement, and 44% more repeat purchases. Three ways to get started: Dynamo is a plug-and-play loyalty API for product teams who want to embed loyalty directly into their existing product. Connect your infrastructure to our loyalty engine and start rewarding customer behaviour without building from scratch. A developer sandbox gets you up and running fast. Activate is our fast-launch, fully managed solution for teams who want results without heavy internal lift. We handle everything — branded mobile app or microsite, rewards setup, integrations, and ongoing support. Most clients go live in 4 to 12 weeks, which is unusually fast for enterprise. Enterprise is for organisations with complex, high-scale loyalty needs. Think multi-market, multi-tenant programmes, bespoke architecture, dedicated account management, and a team that stays with you long after launch. What powers all three: Our event-based loyalty engine rewards any customer behaviour — purchases, referrals, reviews, social activity, or any custom event you define. Missions, challenges, and leaderboards drive deeper engagement beyond the transaction. An AI module predicts churn and surfaces targeted interventions before customers drift. Every interaction builds first-party data you own — giving you a direct line to your customers and the insight to act on it. The Loyalty Console gives your team real-time visibility into behaviour, rewards, and programme performance. With 3,000+ integrations covering CRM, ePOS, ERP, and more, it fits into your existing stack without disruption. Fully white-labelled. SOC2 and GDPR compliant. 99.999% uptime. Enterprise-grade security built in from the ground up. Trusted by PepsiCo, Burger King, Unilever, BAT, AkzoNobel, Daikin, Ravensburger, and NerdWallet — across 25+ industries and 20+ countries, with 32 million users on the platform and 66M+ loyalty events processed. Whether you need an API to plug into your product, a branded programme launched in weeks, or a fully bespoke enterprise solution, White Label Loyalty is built to fit the way you work.... [Read more](https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile/) ### Best rated features: Multi-Channel Marketing 5.0 Multi-Campaign 5.0 API 5.0 CRM 5.0 ### Worst rated features: Transaction History 3.0 Campaign Planning 3.0 Customer History 3.5 Customer Surveys 4.0 [See all features](https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile/#key-features) ### Base £1,999.00/month Our loyalty platform is built for enterprise-level businesses and high-growth, data-driven startups. It's not for small businesses or simple loyalty programs (e.g., stamp cards). As a modular solution, pricing is customized based on your specific needs - you only pay for what you use. Share your industry, user base size, and technical requirements, and we’ll provide a tailored estimate. If you’re an enterprise seeking to leverage data for a scalable loyalty program, our SaaS loyalty API integrates seamlessly with your existing stack. Get in touch to see if we’re the right fit for your business.... [Read more](https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile/#pricing-and-plans) ### Product: Botmaker [Botmaker](https://www.softwareadvice.com/live-chat/botmaker-profile/) 5.0 [(1)](https://www.softwareadvice.com/live-chat/botmaker-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels and manage all your conversations in one place. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests whether it's a voice or a text message. We are WhatsApp Official Solution Provider, Meta Business Partner, Google Partner and Apple Messaging Service Provider.... [Read more](https://www.softwareadvice.com/live-chat/botmaker-profile/) ### Product: Prime Cloud [Prime Cloud](https://www.softwareadvice.com/customer-loyalty/loyalty-prime-profile/) 5.0 [(1)](https://www.softwareadvice.com/customer-loyalty/loyalty-prime-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Prime Cloud by Loyalty Prime is a cloud-based loyalty management solution helping B2C and B2B businesses grow customer lifetime value, engagement and retention. With Prime Cloud, medium to large businesses across retail, travel, manufacturing or financial services can easily develop, manage, and track customer loyalty programs through a single platform. A set of 30+ APIs enable quick integration of Prime Cloud with various systems. These include Enrollment, Point Status, Status Benefit Check, Basket Point Evaluation, Transaction History, Member Activity and many more.... [Read more](https://www.softwareadvice.com/customer-loyalty/loyalty-prime-profile/) ### Product: Buyapowa [Buyapowa](https://www.softwareadvice.com/nonprofit/buyapowa-profile/) 4.64 [(84)](https://www.softwareadvice.com/nonprofit/buyapowa-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Buyapowa is an enterprise advocacy solution with a suite of referral program tools for any brand or organization. It provides a scalable refer-a-friend platform that is suitable for all industries. Buyapowa is designed to help businesses discover advocates, including employees, clients, net promoters, influencers, and more. The platform is customizable in any language and currency. It can integrate with existing systems, apps, and websites. Buyapowa can be used to run multiple advocacy programs and provides omni-channel capabilities. Other features include email automation, SMS reminders, multiple journey flows, referral status tracking, and Single Sign-On. Additionally, this solution includes a range of security features to detect fraud and protect advocates, including IP address filtering, self-referral detection, rate limiting and alerting, plus more. Pricing information is provided by Buyapowa. Support is provided via an online implementation guide and other resources.... [Read more](https://www.softwareadvice.com/nonprofit/buyapowa-profile/) ### Best rated features: API 5.0 Communication Management 5.0 Engagement Tracking 5.0 Performance Metrics 5.0 ### Worst rated features: ROI Tracking 3.7 [See all features](https://www.softwareadvice.com/nonprofit/buyapowa-profile/#key-features) ### Product: Mention Me [Mention Me](https://www.softwareadvice.com/crm/mention-me-retain-profile/) 4.64 [(11)](https://www.softwareadvice.com/crm/mention-me-retain-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Mention Me's Customer Advocacy Intelligence platform empowers ecommerce brands to tap into the potential of word-of-mouth marketing. By acquiring, nurturing, and motivating brand fans to promote your business through word-of-mouth, reviews, social sharing, and referrals, Mention Me helps you expand your customer base and reduce reliance on costly digital ad channels. What sets Mention Me apart is its ability to gather first-party advocacy data. This data is invaluable for optimizing your other marketing activities, such as reducing the cost per acquisition (CPA) on paid social campaigns. Additionally, Mention Me works with industry-leading partners like SAP, Klaviyo, Attentive, Space48, and WeMakeWebsites to offer seamless integrations that enhance your brand advocacy program and optimize your marketing channels. Since 2013, Mention Me has facilitated over 6 million referrals, generating an impressive $2 billion in revenue for 500 global brands. ASOS, PUMA, Charlotte Tilbury, ManyPets, and Nutmeg are just a few of the ecommerce leaders leveraging the power of customer advocacy with Mention Me. The platform's success is further supported by $32 million in funding from Octopus Ventures and Eight Roads. Implementing Mention Me can lead to an average increase of 8% in new customer acquisition for your brand. However, with continuous experimentation and optimization, this growth can reach as high as 30%. This demonstrates the significant impact that customer advocacy can have on your business's growth trajectory. Referral marketing is renowned for its impressive return on investment (ROI), and Mention Me is no exception. With Mention Me, you can expect an ROI of up to 10x, making it a highly valuable investment for your business. Notably, Name Share®, a unique feature of Mention Me, accounts for 34% of all referrals, enabling you to capture previously untraceable word-of-mouth recommendations. When brand fans refer others, the benefits extend beyond acquiring new customers. Referred customers spend an average of 11% more on their first order and are five times more likely to refer others themselves. This creates a powerful referral chain reaction that expands your reach and accelerates sustainable growth. To further optimize your referral campaigns, Mention Me offers A/B testing by cohort. By testing different approaches within the first 6 months of your advocacy program, you can increase your referred customer acquisition by 4x. This allows you to fine-tune your efforts and maximize the impact of brand advocacy on your customer economics.... [Read more](https://www.softwareadvice.com/crm/mention-me-retain-profile/) ### Best rated features: Loyalty Program 5.0 Email Marketing 5.0 Discount Management 5.0 Promotions Management 5.0 [See all features](https://www.softwareadvice.com/crm/mention-me-retain-profile/#key-features) ### Product: Referral Rock [Referral Rock](https://www.softwareadvice.com/affiliate/referral-rock-profile/) 4.63 [(101)](https://www.softwareadvice.com/affiliate/referral-rock-profile/reviews/) Best for:Referral Tracking ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Referral Rock is referral program software built to help businesses bring in referrals consistently. Rather than handing over software and leaving a team to figure it out, every plan includes a dedicated advisor who helps set the program up around how the business interacts with its customers day to day, using proven referral best practices, then it runs in the background. The advisor recommends the rewards that fit the audience, sets up the program and its messaging, and handles any integration, so the program is built right before it goes live. From there the system covers the whole program: automatic invites and enrollment, a branded member portal, easy sharing, reward management, automatic payouts, and real-time tracking and reporting. The business stays in control of the parts that matter: the reward rules (two-sided, tiered, milestone, recurring, or flat), how partners and advocates are enrolled, and how the program connects to CRM, e-commerce, and email tools. It fits relationship-led sales and high-volume checkouts alike, because how referrals are tracked and rewarded follows how customers actually buy. Because each program is shaped to the business running it, very different kinds run on it: home services, professional services, clinics, franchises, agencies, SaaS, and e-commerce. Referral Rock supports refer-a-friend, affiliate, partner, and brand ambassador programs, all on one platform.... [Read more](https://www.softwareadvice.com/affiliate/referral-rock-profile/) ### Best rated features: Alerts/Notifications 5.0 Reporting & Statistics 5.0 Lead Capture 5.0 Real-Time Data 5.0 ### Worst rated features: Gamification 3.0 Customizable Reports 3.0 Social Media Integration 4.0 [See all features](https://www.softwareadvice.com/affiliate/referral-rock-profile/#key-features) ### Operator $250.00/month Everything a business needs to run an ongoing referral program in the background. ### Franchises & Resellers $1,000.00/month Scale-out and spread wider than our Professional and Engage plans. Ideal for franchises, resellers, and organizations with multiple brands or locations.... [Read more](https://www.softwareadvice.com/affiliate/referral-rock-profile/#pricing-and-plans) ### Enterprise $25,000.00/year Scale-up and expand past the limits of our Professional and Engage plans. More volume and more attention to satisfy larger business needs.... [Read more](https://www.softwareadvice.com/affiliate/referral-rock-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/affiliate/referral-rock-profile/#pricing-and-plans) ### Product: Influitive [Influitive](https://www.softwareadvice.com/marketing/advocatehub-profile/) 4.70 [(247)](https://www.softwareadvice.com/marketing/advocatehub-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates. Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges, exclusivity, recognition and rewards, building a community and experience, referral engine, track and measure, integration and campaign management. Influitive provides customized challenges to advocates on their preferences, demography and past behavior. These challenges educate advocates, collect feedback, share NPS surveys and give them a mission to complete. Its community-building feature helps advocates in creating profiles and allows them to share, collaborate and plan meetups with other people in the network. In addition, Influitive AdvocateHub integrates with customer relationship management (CRM), marketing automation and reference program integrations such as Salesforce, Marketo, HubSpot, Gravy, Zapire, and TrustRadius. Influitive is available as an iOS and Android application.... [Read more](https://www.softwareadvice.com/marketing/advocatehub-profile/) ### Best rated features: Event Triggered Actions 5.0 Reporting & Statistics 5.0 Campaign Management 5.0 Event Management 5.0 ### Worst rated features: Single Sign On 3.0 [See all features](https://www.softwareadvice.com/marketing/advocatehub-profile/#key-features) ### Product: Spoonity Loyalty & Gift Cards [Spoonity Loyalty & Gift Cards](https://www.softwareadvice.com/product/467321-Spoonity-Loyalty-Gift-Cards/) 4.33 [(3)](https://www.softwareadvice.com/product/467321-Spoonity-Loyalty-Gift-Cards/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Spoonity is a loyalty platform designed to help food and beverage businesses enhance customer engagement. Leveraging AI technology, it enables seamless, data-driven loyalty programs tailored to industry needs. The platform integrates with POS systems, online ordering, and payment gateways, providing a 360-degree view of customer behavior through in-depth analytics. With personalized rewards, automated marketing tools, and a management dashboard, Spoonity optimizes loyalty management.... [Read more](https://www.softwareadvice.com/product/467321-Spoonity-Loyalty-Gift-Cards/) ### Best rated features: Rewards Management 5.0 [See all features](https://www.softwareadvice.com/product/467321-Spoonity-Loyalty-Gift-Cards/#key-features) ### Product: GrowSurf [GrowSurf](https://www.softwareadvice.com/affiliate/growsurf-profile/) 4.67 [(30)](https://www.softwareadvice.com/affiliate/growsurf-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary If you're looking for referral software that your team can launch without a long implementation cycle, GrowSurf is built for startups and growth-stage companies. Marketing and product teams use GrowSurf to run branded refer-a-friend, customer advocacy, and affiliate programs from one place, with automated tracking, rewards, payouts, and fraud protection built in. GrowSurf connects with your CRM, billing platform, and product events, and our team helps you get live faster so you can measure how referrals influence signups, leads, and revenue. It's a strong fit for B2C and B2B SaaS, fintech, insurtech, AI, education, and subscription businesses that want a practical way to turn word-of-mouth into steady growth.... [Read more](https://www.softwareadvice.com/affiliate/growsurf-profile/) ### Best rated features: Contact Management 5.0 Referral Tracking 5.0 Rewards Management 5.0 Campaign Management 4.5 ### Worst rated features: Customer Segmentation 3.0 Commission Management 3.0 Third-Party Integrations 3.5 Lead Engagement 4.0 [See all features](https://www.softwareadvice.com/affiliate/growsurf-profile/#key-features) ### Startup $179.00/month 2 Referral Programs 2 Team Members Analytics Customizable Design AI Features Anti-Fraud Features GDPR and CCPA Compliance REST API Webhooks ESP Integrations Email Support $235k+ in Exclusive Partner Perks Tango Card Integration (Gift Cards) Stripe Integration HubSpot Integration Zapier Integration Slack Integration... [Read more](https://www.softwareadvice.com/affiliate/growsurf-profile/#pricing-and-plans) ### Business $449.00/month Everything in Startup, plus: 5 Referral Programs 5 Team Members Custom Referral Portal Domain Realtime Support PayPal Integration (Cash Payouts) Salesforce Integration Chargebee Integration Recurly Integration Marketo Integration Analytics and CDP Integrations Ad Retargeting Integrations... [Read more](https://www.softwareadvice.com/affiliate/growsurf-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/affiliate/growsurf-profile/#pricing-and-plans) ### Product: Survicate [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.63 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence. With advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts. Connect Survicate seamlessly with various native integrations and act on the collected insights instantly. Key features include: - Run highly targeted surveys via email, link, website, in-product, and mobile apps - Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more - Visualize real-time data with customizable Dashboards & widgets - Analyze & categorize feedback & sentiment faster with the AI-powered Insights Hub - Instantly uncover trends and customer needs with the Research Assistant AI chat - Collect feedback in multiple languages to automatically reach a global audience Common use cases include: - Identify feature requests, uncover usability issues, and validate ideas directly with users. Prioritize roadmaps based on real feedback gathered via in-product, mobile, and web surveys. - Run post-interaction CSAT and NPS® surveys to understand customer satisfaction and improve performance. Spot detractors early and respond before they churn. - Collect insights to improve messaging, conversion, and brand positioning. Test landing page effectiveness or campaign recall with targeted surveys & analyze results quickly with AI. Then, connect with 40+ native integrations to automate workflows & personalize communications effortlessly. - Understand user experience inside mobile & web apps. Catch negative feedback before it hits review sites by triggering contextual surveys based on app behavior​​. Aggregate reviews from external sites and easily categorize, extract insights, and analyze with AI. - Reach audiences in multiple languages through multilingual surveys with personalized logic. Capture consistent feedback globally while centralizing data for efficient analysis. - Use the AI-powered Research Assistant to summarize qualitative responses and trends at scale. Run continuous research with targeted surveys and surface unexpected insights through the Insights Hub​.... [Read more](https://www.softwareadvice.com/product/31821-Survicate/) ### Best rated features: Review Monitoring 5.0 Campaign Management 5.0 Generative AI 5.0 Real-Time Notifications 5.0 ### Worst rated features: Survey/Poll Management 3.0 [See all features](https://www.softwareadvice.com/product/31821-Survicate/#key-features) ### Free $0.00 For beginners just starting to collect feedback. No strings attached. ✔️ AI survey creator ✔️ Survey templates ✔️ Collecting feedback across email, link, and web surveys ✔️ Up to 25 responses per month ✔️ 1 active survey at a time ✔️ Basic CRM integrations, like HubSpot & Intercom ✔️ 30-day data retention ✔️ Survey limits: 300 responses per survey, 1,000 responses per organization... [Read more](https://www.softwareadvice.com/product/31821-Survicate/#pricing-and-plans) ### Starter $79.00/month For short-term projects or testing and experimenting with feedback. ✔️ 2 active surveys ✔️ Unlimited responses with overage charges ✔️ Add your company logo ✔️ Build a brand theme library ✔️ Custom intro and thank-you screens ✔️ Survey-level analytics ✔️ Export raw data and visual reports ✔️ AI survey answers categorization ✔️ AI Research Assistant chat ✔️ Talk with a human in less than 5 min ✔️ Book office hours with Customer Success... [Read more](https://www.softwareadvice.com/product/31821-Survicate/#pricing-and-plans) ### Growth $49.00/month For teams running regular customer feedback programs. ✔️ Unlimited active surveys ✔️ Recurring surveys ✔️ Static Feedback Button ✔️ Manage survey frequency and throttling ✔️ Recall respondent and answer data ✔️ Multilingual surveys ✔️ Target by session behavior, attributes, cookies ✔️ Retarget based on previous responses ✔️ AI sentiment analysis ✔️ Insights Hub ✔️ Categorize feedback from App Store, Play Store and Google Business Reviews into topics ✔️ Question-level topic categorization with AI ✔️ 10 user seats ✔️ Manage roles & permissions ✔️ Hide Survicate branding... [Read more](https://www.softwareadvice.com/product/31821-Survicate/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/product/31821-Survicate/#pricing-and-plans) ### Product: SaaSquatch [SaaSquatch](https://www.softwareadvice.com/affiliate/saasquatch-profile/) 4.50 [(10)](https://www.softwareadvice.com/affiliate/saasquatch-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary SaaSquatch is a cloud-based referral marketing solution, which helps small to large businesses create, manage and track customer reward programs. Key features include client acquisition, ad retargeting, fraud detection, reporting and analytics. The application comes with an inbuilt template library that allows marketers to design and publish referral programs across multiple channels. The system enables users to track buyer behavior such as purchase history and in-app actions to automate loyalty or partner campaigns. Additionally, team members can evaluate customer lifetime value, measure profits and run targeted campaigns for audiences. SaaSquatch integrates with third-party platforms such as Braintree, Branch Metrics, HubSpot, Salesforce, Segment, Silverpop, Recurly, Squarespace, Stripe, Google Tag Manager and more. It is available on a monthly subscription and support is provided via email and documentation.... [Read more](https://www.softwareadvice.com/affiliate/saasquatch-profile/) 1 [2](https://www.softwareadvice.com/customer-advocacy/?page=2) ## Popular Comparisons [ Buyapowa vs Referral Factory ](https://www.softwareadvice.com/nonprofit/buyapowa-profile/vs/referral-factory/)[ Kangaroo vs Marsello ](https://www.softwareadvice.com/email-marketing/goody-profile/vs/kangaroo/)[ Referral Rock vs Annex Cloud Loyalty Experience Platform ](https://www.softwareadvice.com/customer-loyalty/customer-loyalty-cloud-profile/vs/referral-rock/) ### Related Customer Advocacy Software - [Channel Management Software](https://www.softwareadvice.com/crm/channel-management-comparison/) - [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) - [Customer Identity and Access Management (CIAM) Software](https://www.softwareadvice.com/ciam/) - [Customer Reference Management Software](https://www.softwareadvice.com/customer-reference-management/) - [Demo Software](https://www.softwareadvice.com/demo/) - [Partner Management Software](https://www.softwareadvice.com/partner-management/) - [Referral Software](https://www.softwareadvice.com/referral-management/) - [Sales Coaching Software](https://www.softwareadvice.com/sales-coaching/) - [Sales Enablement Software](https://www.softwareadvice.com/crm/sales-enablement-comparison/)