About CFN Insight

CFN Insight is a cloud-based solution that helps businesses utilize journey maps to manage customer touchpoints and improve overall client experience. Professionals can assign key metrics to multiple business owners, track the progress of goals via scorecards and export generated cards in PDF format.

CFN Insight allows enterprises to collect information from various customer surveys and share them with colleagues or internal/external stakeholders, improving collaboration across the organization. Managers can assess several factors such as revenue, margins or churn/retention rates to generate analytical reports and gain insights into potential financial outcomes. Additionally, it lets users back up and store critical data in the system for futur...


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Supported Operating System(s):

Web browser (OS agnostic)

2 Reviews of CFN Insight

Overall rating

3.5 / 5 stars

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April 2021

Nare Junior from Rosebank College

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

At last a client venture planning arrangement

I lead venture planning practices for some organizations. Until I found out about CFN Understanding, I needed to utilize essential projects like MS Word or different projects to electronically record the last guides. Presently I can make the guides electronically and surrender it to the customer for progressing checking and refreshing.

Pros

Since this SaaS arrangement is worked for venture planning, it impeccably meets every one of my requirements for assisting my customers with making and keep up their touch focuses. Organizations frequently have many touch focuses, yet CFN Bits of knowledge can zero in the organization on the touch focuses that bring about the best return. CFN Bits of knowledge gives my customers an approach to constantly refresh their guides, run reports, interface contact focuses to measurements, center around snapshots of truth, address problem areas, allocate proprietors, and substantially more.

Cons

I'd appreciate a feature of editing in full screen.

March 2020

Abias from Moonbreeze Enterprises (Pvt) Ltd

Company Size: 1 employee

Industry: Graphic Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

2.0

March 2020

quite inteligent, faster and so easy to access

we are trying to solve efficiency in business the quicker they solve problems the better

Pros

quiet easy and demonstrate how modern technology works

Cons

they need to be improved with time so that it makes our work easier and more faster