About DeepConverse

DeepConverse helps businesses automate up to 80% of their support queries.

DeepConverse offers a chatbot, conversational search and interactive guides to provide pleasing support experiences to your users.

Backed with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, self-support for troubleshooting and more and deliver seamless customer support.

DeepConverse AI gets trained in less than 30 minutes, enabling you to scale your percentage deflection month-over-month without having to increase your support efforts.


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1 Reviews of DeepConverse

Overall rating

5 / 5 stars

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October 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Next Gen Customer Support Automation Platform

We used a combination of AI Chatbot + Interactive Guides to automate the customer support and it helped us provide a good user experience.

Pros

Chatbot understands the intent pretty well and we were able to automate 80%+ of the inbound queries after implementing the product. The time to go live is within a week which is very awesome. The drag and drop feature to build an enterprise-level customer support bot is very easy.

Cons

Nothing for now. Product is improving day by day by adding more features.