User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Very complete software package, having an integrated dialer, lead management and reporting tool is awesome.
It was good to handle the information and the disposition was easy to do with keyboard shortcuts.
I wouldn't be able to log in sometimes for 15 minute increments and that was frustrating have to troubleshoot the problem.
There was a 2-3 second delay between patient answering and connecting to the agent. We lost quite a few prospects b/c of this.
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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