# JourneyTrack Software Reviews, Demo & Pricing - 2026 > Review of JourneyTrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-experience/journeytrack-profile --- [Home](https://www.softwareadvice.com/) / [Customer Journey Mapping Tools Software](https://www.softwareadvice.com/customer-experience/journey-mapping-comparison/) / JourneyTrack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # JourneyTrack 2026: Benefits, Features & Pricing Wondering if JourneyTrack is right for your organization? Our Customer Journey Mapping Tools Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview JourneyTrack No reviews yet Pricing Starting at $29,000.00 per year ### About JourneyTrack Businesses are challenged in understanding and humanizing CX because the customer’s end-to-end experience is often not well understood by decision-makers across the enterprise. They don't fully understand how to optimize the end-to-end experience, which efforts will have the greatest impact on the experience, and how to prioritize those efforts. Further, they don't have full visibility about how their customers and related experiences reflect current DEI data. Lastly, they struggle with democratizing and governing their journey mapping approach to ensure consistency throughout the enterprise. JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally. JourneyTrack humanizes customer experiences. We help enterprises deliver world-class customer experiences globally by simplifying how they track, prioritize, democratize and govern their journey mapping approach. Wondering if JourneyTrack is right for your organization? Our Customer Journey Mapping Tools Software selection experts can help you in 15 minutes or less. ## JourneyTrack User Interface ## Popular JourneyTrack Alternatives Main Product JourneyTrack No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $29000.00 per year Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(542)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) 4.5 [(17629)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.36Value for money - 4.17Customer support - 4.36Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [Indeemo](https://www.softwareadvice.com/qualitative-data-analysis/indeemo-profile/) 4.8 [(46)](https://www.softwareadvice.com/qualitative-data-analysis/indeemo-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.66Value for money - 4.98Customer support - 4.43Functionality Pricing Available upon request Get Price Alternative Product [Lucky Orange](https://www.softwareadvice.com/bi/lucky-orange-profile/) 4.7 [(262)](https://www.softwareadvice.com/bi/lucky-orange-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.58Value for money - 4.69Customer support - 4.59Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Pendo](https://www.softwareadvice.com/product/165586-Pendo-Platform/) 4.5 [(238)](https://www.softwareadvice.com/product/165586-Pendo-Platform/reviews/) Ratings Breakdown - 4.12Ease of use - 4.33Value for money - 4.54Customer support - 4.39Functionality Pricing Available upon request Get Price ## JourneyTrack Pricing and Plans Starting price: $29,000.00 per year Free Trial Free Version Basic Plus $29,000.00 usage based, per year Plan includes: - Unlimited Editors - 50 Journey Maps - 3 Workspaces - 50 Workshops - 30 Personas - Opportunity Scoring - Journey Health Metrics - Segmentation Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## JourneyTrack Features - Popular features found in Customer Journey Mapping Tools Behavioral Analytics Collaboration Tools Customer Experience Management Customer Profiles Customer Segmentation Data Import/Export Performance Metrics Reporting & Statistics - More features of JourneyTrack Access Controls/Permissions Action Management Activity Dashboard Activity Tracking Alerts/Notifications API Behavior Tracking Brainstorming Customer Journey Mapping Customer Touchpoints Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Linking Data Visualization Diagramming Drag & Drop Engagement Tracking Knowledge Management Map Creation Map Sharing Multi-Channel Data Collection NPS Survey Structure Predictive Analytics Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Reporting/Analytics Sentiment Analysis Single Sign On Storyboarding Survey/Poll Management Surveys & Feedback Tagging Text Analysis Third-Party Integrations Trend Analysis Visual Analytics Whiteboard Workflow Management ## JourneyTrack Integrations Jira Integration rated undefined from -1 review Miro Integration rated undefined from -1 review Airtable Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review Sketch Integration rated undefined from -1 review Tableau Integration rated undefined from -1 review See all 10 integrations ## JourneyTrack User Reviews No Reviews Yet Be the first to review JourneyTrack ## Other Top Recommended Customer Journey Mapping Tools Software [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) **4.6** (542) Recently recommended **0** times [XM for Customer Experience](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/) **4.6** (255) Recently recommended **0** times [SurveySparrow](https://www.softwareadvice.com/survey/surveysparrow-profile/) **4.4** (122) Recently recommended **0** times [Contentsquare](https://www.softwareadvice.com/customer-experience/contentsquare-profile/) **4.8** (116) Recently recommended **0** times Stuck Between Options? Our experts can help you compare JourneyTrack with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice