It's  structure is boring and most bothersome part is that it allows only few file formats.

It has more features and is more sophisticated than Google's tool for surveys. It's integration with MailChimp is a top feature.

Good Product With Good Algoritham. Provides Needful Tools To Analyse The Insights Also To Get A Good Understanding About Customer Expectations.

Ease of use, it was an easy set up and login and the interface was easy to navigate but also had fun colors that caught the eye.

I am unable to specifically Identify any features of this product that I am unhappy with or that do not add value.

Inability to change your survey after it has been submitted can be frustrating for some users who made a mistake in their feedback.

Excellent product, great features and functionality for paid subscribers, integrates well with other platforms.

It makes it so easy to choose a template and edit the questions. I also love the layout of the results - they are easy to read at a glance and are formatted great.

I have realized that Surveymonkey helps me and my team to better understand the metrics that we plan our work around. It’s very easy to use and pleasant to set up.

That's something I hate about it, first you waste your 2 3 minutes telling them who you are, and then they just put a small message on blank screen that you're not qualified.

Customer Support, when you pay for the top tier, is responsive and polite. Other than that, this whole service is for the birds.

Overall surveymonkey is good. It has good integrations with other software too.

We used to use Survey Monkey every three months to send out survey for our transformation challenge (our community would vote on whom should win) it is easy to use with lots of great features.

Suddenly, the $5/month option was nowhere to be found. Horrible way to rip people off just as they are frustrated enough to get their survey out.

At times if your signal is weak your and your survey is interrupted i have lost infirmation and needed to start all over again.

I love that they offer a very generous free version to help you get started if you're just starting out on a low budget and then you can grow your account as needed. That is something I value highly.

Our only recourse is to dispute the charge through our credit card company. This was beyond disappointing.

Overall, I like the features they provide and getting creative with my surveys, I am just not a fan of the pricing.

I like this software ,its a great way to communicate and stay up to date with the pandemic and donate to organazations for a great cause.

Overall, this is a good product. The biggest pro of this software is the ease of use and ability to easily share with others to complete the survey.

It could be difficult to go back and forth and it required time and patience to go back and forth if I accidentally messed something up.

Any time I have contacted customer service, I have had direct contact with a specific sales and service rep that has always been willing to help fulfill my request.

There are many online schedulers available, but for a company that offers a variety of services at different times, this is a solid option at a good price.

However, I found it too costly for what it offers/doesn't offer.

Easy to Use, good value, and constantly being improved.

We have used this system for about 10 months. I've been endlessly frustrated.

I used this system for 3 + year. The system is easy to use and convenient.

The fact that is give a confirmation number and email to the person that made an appointment is outstanding.

An excellent scheduling tool for the Higher Ed space.

TimeTrade is functional and easy to set up and get using.

I often need to schedule groups of people for multiple meetings in different time zones. The system lets me do this easily and gives me the ability to quickly save them off to my google calendar.

My favorite thing about TimeTrade is that it allows my customers to book time with me and integrates directly with my calendar.

Good product, good price, outstanding customer services.

I don't even know how to get me money back because there's no way to contact them.

I liked the price and simplicity of the program.

In fact, he used my Time Trade link to check my availability schedule our call. I am impressed with the customer service.

There is no phone number for customer support, so when there's a problem you can't talk to anyone. I've had a few problems in the last six years and I had to submit a request for help.

This a really nice tool for my customers to be able to schedule meetings easily. It also is great because once someone books, there is the capability to alert the stakeholders that the meeting is set.

Good for scheduling meetings that automatically sync to your outlook calendar.

Nice to be able to integrate it into websites and social media. Overall, definitely recommend.

Fantastic way to schedule appointments and has saved me hours of going back and forth trying to find a time that matches up.

Ive used Timetrade for over a year now and its saved me time and money by making it easy to schedule appointments with prospects and clients.

It can be a little confusing to set up and the tutorial videos don't always address all your issues.

I have used Timetrade for over a year now. I have it integrated with my Wix website and love the ease of use and dependability of it.

My customers like it and find it easy to use, and I get the info I need to organize my schedules.

A little quirky to set up your Calendar access and restrict availability for times you do not want people to set up meetings. Disappointing it doesn't synchronize with Outlook for Mac calendar.

TimeTrade is great because it allows our recruiters to select their individual availability and share only those times & dates with applicants.

Customer service was my biggest issue though. I found them to be unhelpful and almost rude.

US Dollar

SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. Users can email surveys to respondents and post them on their websites and social media profiles to increase response rate. Users can run customer satisfaction surveys to get feedback on products and services, and they can send employee engagement surveys to understand employee satisfaction within the company. The tool allows users to send surveys and check on results from a mobile device.


SurveyMonkey helps users reduce data bias by using question, page, block and order randomization. It provides users with multiple question types including video, matrix, rating, star, slider, A/B testing and ranking questions. Users can personalize respondent experience with advanced survey logic, branching, question and page skip logic and advanced piping. Users can use survey templates or access question banks to prepare surveys.


SurveyMonkey allows users to customize their surveys by adding logos, themes and corporate colors. Pricing is per month. Support is provided via email and phone.



LongDescription

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Surveys & Feedback

Skip Logic

Customizable Reports

Access Controls/Permissions

URL Customization

SSL Security

Sentiment Analysis

Conditional Logic

Customizable Fields

Collaboration Tools

Template Management

Data Import/Export

Randomization

Email Distribution

Email Marketing

Multi-Channel Data Collection

Survey/Poll Management

Real-Time Data

Question Piping

Benchmarking

Question Library

Question Branching

Social Media Integration

Email Management

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Reminders

Customizable Templates

Live Results Sharing

Online Polling

Multi-Language

Support Audio/Images/Video

Customizable Branding

Reporting/Analytics

Trend Analysis

Feedback Management

Customizable Forms

Data Analysis Tools

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Search/Filter

NPS Survey Structure

Performance Metrics

Data Capture and Transfer

Mobile Access

Real-Time Notifications

Forms Management

Workflow Management

Autofill

Forms Creation & Design

Drag & Drop

Process/Workflow Automation

Web Forms

Text Analysis

Text Fields

360 Degree Feedback

NPS of Customers

Pulse Surveys

Customer Experience Management

Website Integration

Data Visualization

NPS of Employees

Ratings/Reviews

Real Time Reporting

Single Sign On

Interactive Content

Multiple Question Types

Quizzes

Customer Segmentation

Multi-Channel Communication

Predictive Analytics

Dashboard

Customer Journey Mapping

Tagging

SMS Messaging

Customer Database

AI/Machine Learning

CES Survey Structure

CSAT Survey Structure

File Storage

SurveyMonkey is available across Individual, Team, and Enterprise plans:

Individual - 
Premier Annual: $67.96/month
Advantage Annual: $27.17/month
Standard Monthly: $12.22/month

Team - 
TEAM ADVANTAGE: $21.07/month
TEAM PREMIER: $51.66/month

ENTERPRISE - Please contact SurveyMonkey directly


Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SurveyMonkey

Live Online

Webinars

Documentation

Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. 

Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.


Real-time Scheduling

Activity Tracking

Client Database

Group Scheduling

Confirmation/Reminders

Team Calendars

Recurring Appointments

Class Scheduling

Calendar Management

Room Booking

Multi-Location

Self Service Portal

Availability Indicator

Booking Management

Real Time Data

Resource Scheduling

Event Scheduling

Real-Time Updates

Online Booking

Automated Scheduling

Availability Management

Calendar Sync

Facility Scheduling

Employee Scheduling

Appointment Management

Appointment Scheduling

Visit the Engageware website for features and pricing information. Engageware Scheduler offers deployments that scale to meet your needs - Enterprise, Salesforce, and Small & Medium Business.

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