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> Reviews of Swell. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Swell is a good fit for you!

Source: https://www.softwareadvice.com/customer-experience/swell-cx-profile/reviews

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Swell Reviews

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[Overview](https://www.softwareadvice.com/ecommerce/swell-profile/)

Reviews

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# Swell Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(266)

4

(61)

3

(18)

2

(2)

1

(11)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.6

Value for money

4.5

Functionality

4.5

* * *

### Pros

"Also, seeing the number of reviews on a month-to-month comparison is easy to decipher."

"it is an affordable, priced at a fraction of the cost of more mature reputation management systems."

"The setup is minimal and it works like magic from the day you start."

### Cons

"That we weren't able to accept payments through our Swell platform due to our highly regulated industry - not a problem with Swell directly."

"We have another texting platform & the patients get confused."

"I would like to see Swell work with Google as far as questionable reviews which sadly Google has ignored every appeal I've made respective of one in particular that uses profanity both in their handle and in the review."

* * *

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Swell Reviews, Pros and Cons - 2026 Software Advice