WovVXM

WovVXM – the customer experience management software – is a great means to get insights to captivate the most important stakeholder – the customer. It leverages feedback to gauge customer mood & enhance customer loyalty & enhance customer mood. Hearing the customer’s voice is very important but businesses lack means to do that effectively. There are ineffective ways to deal with customers & there are limited interactions. Businesses need to understand customers better to make effective decisions. But the question is – How this gap between businesses & customers will be bridged? This is where WovVXM helps. It helps enterprises to hear customers voice through feedback & get actionable insights for wielding it for a change. Important cust ex parameters like CSAT, NPS, & ...