Influitive ticks many boxes in terms of its capabilities of vision and execution, and whilst not perfect, is actually a simple and effective way to manage a fully functional advocacy program.

There are integrations with Salesforce and Marketo and some other systems. I had some trouble getting all of this set up to work properly.

I love the AdvocateHub App from Influitive. I receive notifications when challenges are available to complete.

Amazing Platform to Build a Customer Community & an Advocate Marketing Program.

Ease of integration with other products, connectivity with our systems, and ease of use for our customers.

We are able to manage all advocacy activities - from references, case studies, speaking opportunities, social sharing, and more. The best part is we have so much fun with our customers.

We are always looking at ways to improve our customer retention, engagement and revenue and Influitive allows us to target different audiences with tailored content no matter the vertical or geo.

I love the app's Lead Management feature because it allows me to look at new leads which are crucial in my new startup's success.

I love that Influitive always has new ideas for our hub and they are really invested in helping me be successful at my job.

There's a lot of ways you can create engagement, educate your members, but also perform various acts of advocacy. It also has a great reward integration system and offers support when needed.

I love that the platform is easy to use and allows us to engage with our customers.

What I love the most about Influitive is that it helps (in a rather intuitive way) build connections with your customers and helps the members of the community engage in relevant and valuable ways.

I believe if you utilize it in every opportunity that you get then you are definitely getting way more than your money's worth for this amazing product.

The Hub integrates seamlessly with Salesforce.com and helps you request references from Salesforce itself.

Ease of use, reporting, level of support, capabilities and integrations.

Ease of use, Great customer support, The ability to think outside of the box and be creative.

Some limitations in the technology - e-mail problems and limited functionality.

The next thing I know I'm receiving crude calls from someone claiming to be their legal team telling me I'm being sued for someone else's account (yes they messed that up).

They were great to work with and it is a great tool when you have an awesome product and great word of mouth already.

Some of the tasks are more difficult in the app as compared to online.

Best solution for marketers like us, it helps us engage our customers at ease with its simplified and intuitive engagement process.

Awesome customer service. Complete platform to run and manage a loyalty program.

Influitive is committed to ensuring their customers are successful. The company is dedicated to ensuring that my program is successful which is a huge benefit of using their platform.

From the onboarding and set up of our platform to our CSM. Everyone has been very involved and helpful for us to be successful.

Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

It's a bit expensive and depending on how many customers you have, can be hard to justify.

That was dumb on our part. Definitely bit off more than we could chew there.

Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.

We've had a dedicated customer success manager with who we meet every month to plan our projects and key initiatives. The support team is responsive and helps.

It is a little clunky and I receive quite a bit of negative feedback from my customers. My other pain point is how difficult it is to add images/formatting to challenges.

Also, the VIP community is a great resource to connect and share with other experts. I really really love this community and the ability to connect and grow.

They have been quick to respond to our issues, and the support team is very helpful.

We used a few others before discovering Loyal Zoo. The transition from my old system to Loyal Zoo was amazingly simple.

The Admin Dashboard is easy to use and it's easy to set up new rewards.

Lack of customizability for each shop unless paying for a full year up front.

Very early stages, however seems like a good form of advertising and good way to form more of a relationship with our customers.

I like Loyal Zoo because it allows me to easily be able to allot my loyal customers rewards without having to track a lot of details.

Less expensive than other companies out there and better customer service.

I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.

Really easy to use,  Value for money aswell. We have built up a huge customer base via loyalzoo.

I used to have to hunt for cards, and the odd time a card would be misfiled or ended up paperclipped to another customers card which caused frustration.

Seeming inability to restrict sales to walk in business only. Our commercial customers and off premise catering customers also get reward points.

Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.

The bouncing back and fourth between our till screen and the loyalzoo screen can be a pain.

Integration with Epos Now was an absolute pain.

Great that it is integrated with our system and loyal points are automatically added per transaction.

Relatively easy to train staff in use of loyalty program.

Customer service is wonderful and they're always willing to take suggestions to improve the app. My business relies on Loyalzoo on a daily basis and they keep improving it.

I am stuck with this program because I'm stuck with a VERY poorly supported EPOSNow system. It's the best worst option.

People generally forget what they used in the first place and sometimes it creates confusion with missing points due to the multiple accounts.

Love it's simplicity and ease of use. Customers love that they only have to provide a phone number amd name and do not need an app.

I love the ease and the pricing for this product makes it an easy choice.

The team behind Loyal Zoo is super responsive, even on weekends. Per our request, they implemented for us a tier system that fits better with our vision on loyalty system, at no additional cost.

Super easy integration with our POS software, very easy to navigate for customers as well as staff, nice to be able to set your own discounts.

Ease of setup and integration with online systems.

US Dollar

Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates.


Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges, exclusivity, recognition and rewards, building a community and experience, referral engine, track and measure, integration and campaign management.


Influitive provides customized challenges to advocates on their preferences, demography and past behavior. These challenges educate advocates, collect feedback, share NPS surveys and give them a mission to complete. Its community-building feature helps advocates in creating profiles and allows them to share, collaborate and plan meetups with other people in the network.


In addition, Influitive AdvocateHub integrates with customer relationship management (CRM), marketing automation and reference program integrations such as Salesforce, Marketo, HubSpot, Gravy, Zapire, and TrustRadius.


Influitive is available as an iOS and Android application.



LongDescription

Real Time Analytics

Engagement Tracking

Rewards Management

Customer Surveys

Multi-Channel Marketing

Surveys & Feedback

User Management

Personalization

Multi-Channel Management

Lead Engagement

Lead Capture

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Progress Tracking

Real Time Monitoring

Referral Tracking

Reference Management

SSL Security

Employee Reward Programs

Single Sign On

Online Registration

Attendance Management

Incentive Management

For Customer Referrals

Multi-Campaign

Event Tracking

Communication Management

Customer Accounts

Customer Database

Interactive Content

Gift Card Management

Customer Advocacy

Customizable Fields

Activity Management

Churn Management

Content Library

Social Performance Management

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Promotions Management

Group Management

Lead Generation

Email Templates

Customer Activity Tracking

Email Distribution

Recording

Contact Management

Customer Experience Management

Badge Management

Ideation

Social Engagement

Content Management

Forum / Discussion Board

Email Marketing

Mobile Access

Social Media Monitoring

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Employee Advocacy

Live Streaming

Discussions/Forums

Membership Management

Referral Templates

Nonprofit Advocacy

Filtering

Event Scheduling

Social Media Integration

Real Time Notifications

Forms Management

Email Reminders

Real Time Updates

Email Management

Video Support

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Advocate Management

Moderation

Attendee Management

Knowledge Base Management

Segmentation

Data Visualization

Real-Time Chat

Event Management

Community Management

Chat/Messaging

Customizable Templates

Conversion Tracking

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Influitive

In Person

Live Online

Webinars

Documentation

Videos

Loyalzoo is a customer loyalty solution that helps small and midsize businesses run and manage points/subscription-based loyalty programs on a unified platform. It enables organizations to collect customer information, reward them with points based on purchases and send promotional messages to improve the customer retention rate.


The centralized dashboard allows business owners to generate custom reports, analyze market trends and configure rules for customer loyalty rewards. Loyalzoo lets managers view loyal customers and access information related to customers’ contact details, historical purchases and eligibility conditions for targeted promotions. Additionally, employees can directly award points or stamps during the point of sale (POS) transactions and automatically update information in customer profiles in real-time.


Loyalzoo facilitates integration with various third-party e-commerce platforms such as Shopify, WooCommerce, Magento, Etsy and more. Pricing is available on monthly subscriptions and support is extended via a help center and live chat.



Real-Time Notifications

SMS Marketing

Loyalty Cards

Customizable Branding

Customer Profiles

Social Promotion

Point of Sale (POS)

Loyalty Program

Reporting/Analytics

Customer History

Campaign Management

Mobile Alerts

Rewards Points

For Small Businesses

Web browser (OS agnostic)

$57/month per store, this includes:
- 7 day free trial
- stamps or points based rewards system
- 2 x marketing messages a month
- no contracts, cancel anytime
- runs on most point-of-sale systems

Annual subscription available, offering 2 months free, for $570/year.
Loyalzoo is also natively available on the Clover app market and the Epos Now app store.

Influitive vs Loyal Zoo

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons